Your beauty questions answered on caring for your face


Find the answers to your questions on how to care for your face from my live Facebook chat with Will last week.

SBC Collagen Gel On an oily face

Q. I have oily face every morning but I don't use anything and I get spots only wen it that time of the month xx

A. You have to balance oily skin by putting something on it and not leaving it naked. Morning and night you need to clean your skin and if you're nervous of using a moisturiser use a gel such as SBC Collagen gel for ageing areas and Propolis gel for oily areas. These are not greasy and will sink straight in but will help to slow the oil glands down.


212059(2)On broken Capillaires

Q. Hi Alison. My older sister who is 40 has started with broken capillaries on her face. She used to use harsh scrubs. She isn't now. As started using a few months ago Liz Earle gentle face exfoliator. She loves it. Is it ok to still use it??. As she fake tans her face. I've heard elemis papaya peel is ok for broken capillaries. But will it still be ok to use for fake tanning? The fake tan won't go streaky will it?. Thanks a lot. Xx

A. In general, if you have broken capillaries you shouldn't use facial scrubs, however Liz Earle is one of the most gentle and you can make it even more gentle by mixing half and half with Cleanse & Polish.

The best way to judge whether this works for her is if her skin pinkness gets worse then she shouldn't use a scrub and revert back to Papaya Enzyme and will still work pre-tan.

Decleor Prolagene GelOn blackheads/open pores

Q. Wonder if you can recommend something for blackheads/open pores across my nose – which look horrible. I cleanse with Liz Earle in the morning and Elemis Pro Radiance of an evening. I exfoliate regularly but nothing works. I've tried Alpha H and Tri Enzyme wash (this made it look worse). Any advice or recommendations would be much appreciated. Thanks for all the great shows.

A. You've mentioned a cleansing routine, but not a moisturising one and pores will look bigger and be oilier if they are left bare. Try using the Decleor Prolagene Gel  which is a fantastic skin firming agent and also brilliant at healing the look of spots or scars. Put this on am and pm.

SBC Propolis GelOn breakouts

Q. Hello Alison , I always look after my skin religiously & use cleanser toner moisturizer , exfoliator etc. I'm 37 & for a few months now I've been experiencing breakouts around my jawline , neck & chin area ,a few weeks before the time of t he month. It's really starting to get me down ! Can you recommend anything to help with this very annoying problem?. I've just purchased the decleor cleanser & toner , & hydra floral cream. any help much appreciated thank you

A. This is a classic area that can show up at this time often due to hormonal changes, this can be made worse by a change of contraceptive pill or change in cycle which you should discuss with your doctor.

But in terms of your beauty regime using Propolis gel will help to calm your skin, you can use underneath your usual moisturiser or apply thickly as a mask.


  1. jackie September 6, 2012 at 5:43 am -  Reply

    Dear Alison
    I hope you can help me. I am 47 and have been watching your beauty channel for some time now. I am confused as to which beauty brand would suit me as they all have such good reviews. I have combination skin T zone and have noticed a few lines on my forehead, slight puffiness around my eyes and one or two lines on my neck and décolletage.

  2. Tracey November 18, 2012 at 12:34 pm -  Reply

    Hi Alison – I have been watching QVC recently and been quite impressed with the products available. I already use brands like L’Occitance, Elemis and am used to using brands like Kanebo and creme de la mere for the face. I have recently tried the Liz Earle cleanse and polish but I have to say I have not been ‘delighted’ with it – it is ok but I never feel like my skin is really clean with it. I have recently reviewed the Gatineau presentations and am interested to know the comparison in respect of Guinot. Guinot is French and widely available here in the UK and I have had many hydradermie facials, which have been great for my skin. Is Gatineau on par with Guinot? Kind regards Tracey

  3. Laetitia Akkouche March 7, 2013 at 10:31 am -  Reply

    Hello Alison,
    I am 25 years old and I was wondering at what age does your skin start ageing? I don’t have any fine lines yet but it is a good idea to start using the Elemis anti ageing kit now, and would the kit be helpful for my break outs, as I still get quite a lot, especially during my cycle.
    Kind regards

  4. June Ward March 8, 2013 at 10:28 pm -  Reply

    Hi Alison, I love using SBC collegen gell on my face daily and have Ultrasun for the face as well.
    Please can you confim which I should use first. They both require a clean dry face ? so I am totally confused how to get the best from both products.

  5. mary grew March 18, 2013 at 4:56 pm -  Reply

    Hi Alison i have extremely senitve skin made worse by the menopause i hve tried all the brands liz earle, elemis, etc that you reccomend for sensitve skin and i have reactd to them all BUT while on holidays in spain i found a product called avene its french and it is amazing i can buy most of the skincare in the uk but not the cosmetics eg founation concealer etc i have to source it on the net it can only be bought outside of uk as nowhere in the uk stocks it, is there any chance qvc would stock it i am out a fortune on postage i am sure a lot of women use this range and are probably unaware that the cosmetics even exist i didnt no myself till i went to berlin and found it in a very upmarket pharmacey, this is a great brand for very very sensitive skin and horomal skin it would be great if you could stock this.

  6. Christine Cronin April 30, 2013 at 10:57 am -  Reply

    Hi Alison could you tell me if qvc are starting to stock cliental again I really miss their lotus serum

  7. lesley knight May 25, 2013 at 12:59 pm -  Reply

    |Hi Alison
    I’m in my mid forties – with open pores and old acne scars. Although I only get the occasional spot these days, my skin is getting congested around the lower check area with little white lumps. What would you suggest?

  8. Mrs c watts June 24, 2013 at 1:36 am -  Reply

    Hi Alison
    I really hope you can help solve my very oily skin,iam in my late forties & have tried everything,.&spent a fortune on skincare & just can;t seem to get it right.
    After reading all reviews on all brands of skincare, still unsure of what would solve my problem. I buy top brand
    Makeup, but within 2hrs my skin looks like a oil slick. I use blotting papers permanently,
    I have just purchased alpha h which I loved but still didn’t solve my problem of excess oil.what products would
    You suggest
    Kind regards.

  9. Jackie Butcher June 27, 2013 at 10:36 am -  Reply

    Hi Alison
    I am looking for a bit advice for buying the best cleanser. I suffer from ezcema and my skin is very dry. I also suffer from redness on the chin area and under my eyes. I have tried Liz Earle Cleanse and Polish but feel does not help the redness. I am at the moment using Elemis Pro-Collagen cleanser which I do like but feel is not helping the redness. I would appreciate some advice.
    Many thanks

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