Your beauty questions answered…


226564Hi everyone,

Thanks again for all of your beauty questions, here are my replies from some of the questions I have recieved, I hope this helps…

Lines on the chin area

Gillian – It is unusual to get lines on the chin area but they can be caused by a combination of sun damage and dehydration. The best thing to do is increase exfoliation to three times a week on this area with a thorough and dramatic result product such as a dermabrasion type exfoliator.

You can get this from ‘Philosophy Micro Delivery’, ‘Origins Modern Friction’ or ‘Gatineau Peeling Expert Microdermabrasion Cream’. I would then like you to apply whatever moisturisers and serums you are using more often or in a thicker layer. With this new technique you should see a result within a week. If so, this proves you need to continue to exfoliate more often. If you don’t have a moisturiser that is suitable at the moment I would recommend ‘Gatineau Age Benefit Cream’.

213701On reducing the appearance of scars

Linda – I am sorry to hear you had to have a tumour removed from your face but I am glad it was successful. Once the stitches are out and your Doctor or nurse have cleared you to apply moisturisers, your most important product will be repeated applications of ‘Decleor Prolagene Gel’ to help heal the scar, even decant into a little pot and apply several times a day if you can. Use this underneath your other skincare products.

It is crucial that you do not get any sun exposure on this fresh scar as, in the long term, this could thicken and darken the area when the skin is so fragile this summer. Apply ‘Ultrasun SPF50 Anti-Ageing Day Cream’ every single day. Reapply over the scar area if you are in extreme sun and a top tip would be to buy a selection of sun hats, including one that will crumple up and can be squashed into a pocket or bag and wear these all through the summer. I have seen excellent results on this type of surgery and I would hope you will get your skin confidence back in this area. If you wish to apply any cover or make-up, the safest would be the ‘bareMinerals 100% Pure Original Loose Foundation’ which can be recommended after surgical procedures because of its purity.


204010On exfoliating

Morag – Firstly just to tell you that the Gatineau Firming Neck Gel is back in stock but watch out for a new and improved version which I am testing out right now! Congratulations on using a thorough routine but to address the change in your pore structure which can happen at this time, you need to exfoliate more often, up to three times a week. Make sure you are using quite a potent exfoliator such as the ‘Gatineau Peeling Expert’ for at least one or ideally all of these sessions and apply the ‘Melatogenine Mask’ two or three times a week in a thick layer but these can be done at separate times for speed. Your key moisturising products would be to alternate between the ‘Age Benefit’ and the DefiLIFT ranges.


212059On teenage skin

Hi Selena, well done for trying to help your daughter. Some of the Liz Earle products should have helped a little but I can understand that they haven’t solved the problem because they are an all skin type range. Your daughter could definitely use the ‘Cleanse and Polish’ to take off make-up in the evening but I would recommend the ‘Australian Body Care Skinwash’ because of its antiseptic properties to use after and in the morning.

She must follow with moisturiser otherwise her skin will become even more unbalanced and ABC have a face cream which will be perfect for her. Please bear in mind that when her skin is extremely spotty she should not exfoliate or mask as this will stimulate the oil glands more. She needs to use a gentle and simple routine for at least a couple of months to judge whether it's working or not because her hormone cycle will naturally cause her skin to flare up at certain times of the month. ‘Australian Body Care’ could be a range that she could add several products to her Liz Earle routine whilst still being an affordable price point. For example, the Australian Body Care Pure Tea Tree Oil can be applied directly onto spots.


200663On hair loss

Kate – As your Doctor will explain to you, it is a normal side effect of thyroid imbalance to have hair loss. This is something that I also suffer from for the same reason and rest assured that it is also normal, once your Doctor has regulated your tablets and checked your blood, for your hair to grow back. In the meantime, it can be beneficial to use things like the ‘Ojon Restorative Hair Treatment’ and massage it onto the scalp itself as well as using it on the hair, twice a week to keep the skin in good condition and to thicken the look and feel of your hair and condition and strengthen any baby hair that is re-growing. I would also ensure that you are using thickening and conditioning shampoos (these are sometimes called volumising) and your key ranges would definitely be ‘Philip Kingsley’ and ‘Ojon’. 

219847On sun protection

Chris – Yes, you can use tan accelerator with SPF 50. However, bear in mind that it is easiest to use your tan accelerator at night and your SPF 50 during the day.

Remember the ‘Elemis Tan Accelerator’ does not contain any self tan so it doesn’t develop a colour.

Your colour will come from careful sun exposure but the tan accelerator will help you to get a gentle colour quicker.




223104On young skin

Angela – Congratulations on your twin boys, though at 10 years old they must keep you very busy. The best cleanser for them at this age is ‘Australian Body Care Skinwash’ which they can use all over their face and body and its brilliant because of the antiseptic tea tree which will help their spots. We stock it in a litre size which will be the most economical for you to purchase and should also be very easy for them to use as it comes in a pump. Ps: your English is great!




211636On products to use for allergies 

Karen – I am so sorry to hear about your daughter’s skin troubles but glad that she is getting success with her medical advice. Obviously your doctor should be able to prescribe or advise on any products, especially with her severe nut allergies. However, as you have asked for some beauty products, I would like you to check with the doctor that he is happy for her to use these, which is great with our 30 day money back guarantee to be able to show him and for you to thoroughly check the ingredient listing.

I think it will be worth you trying the ‘Australian Body Care Skinwash’, followed by moisturising with the ‘SBC Aloe Vera Gel’ during the day and the ‘Propolis Gel’ at night for its more healing and antibacterial benefits. As you know, I cannot emphasise enough you checking the ingredient listing as I do not have these products in front of me right now to check for you. These are gel rather than oil formulas and many oil based creams and lotions, as you know, do contain nut oils.


225994On using Ultrasun

Ali – No, ‘Ultrasun’ will not stop you from tanning. It is a broad spectrum UVA and UVB protectant. With careful and sensible sun exposure or bathing you will still tan.

If you tan easily and have a natural golden or olive base to your skin, use the SPF20 on your body and SPF30 on your face. If you are fair with a cool based skin tone that doesn’t tan easily, then use the SPF30SPF50 on your body and SPF50 on your face.




Don't forget that I will be anwering your beauty questions after my Beauty Fix show from 5pm every Thursday on my Twitter page and QVC's Facebook page


  1. Aman June 20, 2013 at 8:48 pm -  Reply

    I have deep lines from the side of my nose to my mouth which become more pronounced laughter lines when I smile. I’m currently using perricone, clarisonic, tua, prolagene and other decleor oils and balm. What can I do to reduce the lines? Please help! Thank you.

  2. Janet Gowers June 22, 2013 at 3:56 pm -  Reply

    Hi Alison,
    I am 59 and have developed open pores on my nose, which still show when I apply my Bare minerals foundation. I use Prime Time underneath the foundation but it dosen’t seem to make any difference. What can I do to get rid of these?
    Many thanks, regards, Janet

  3. H J Harrison June 24, 2013 at 7:30 pm -  Reply

    Hi Alison
    I was interested to read your post re thyroid-related hair loss – in my case I was misdiagnosed as hypothyroid (due to a faulty test) and put on unnecessary tablets which caused a third of my hair to fall out in a week. That was in Sept last year and while I’m happy to say it’s regrowing, it’s a nightmare to style, as it’s sticking up everywhere! I can’t use straighteners as it’s too fragile, though I do use the Babyliss Big Hair sometimes, but the ‘antennae’ are all over my head and look very fluffy and frizzy. I am so grateful to see it but any tips on taming it are most welcome. I have extremely fine coloured hair (though I used to have lots of it!)and I’m happy with my shampoo and conditioner but I’d like to look a bit less untidy!
    Much appreciated, Jane.

  4. June 25, 2013 at 6:55 pm -  Reply

    Hi Alison
    Are there any products in the Gatineau range that my 14 year old daughter can use?

  5. Dawn McI July 1, 2013 at 10:12 pm -  Reply

    Hi Alison
    I have been bothered with skin redness, itchiness, dryness and pimples around my nose, mouth and eyebrows since December. The doctors do not know what it is and have prescribed steriod cream to no avail. After doing some research myself I believe it may be perioral dermatitis. Any ideas on how to treat this and the best products to use for a skincare regime also for a concealer and foundation. I believe that makeup – especially foundation, appears to aggravate it and make it worse. I am 41.
    Many thanks

  6. hazel July 2, 2013 at 9:57 pm -  Reply

    Hi Alison
    I have recently been diagnosed with rosacea on the cheek areas of my face. I have been using skin care products from mainly liz Earle and decleor for about 20 years and have always been delighted with the results in fact people often commented on how well my skin looked. Of late my cheeks have been inflamed red and quite sensitive, I have found proline gel helps greatly to calm the skin. I was advised to use oil free products and am feeling a bit lost as to what makes to use, I am 47 and would describe my skin generally dry/yhitsty and therefore would like to use products that would address this issue as well.
    I have benefited from your advice/tips over the years and would really appreciate your assistance in this matter.

  7. Graeme Stead February 6, 2017 at 2:31 pm -  Reply

    Hi my good lady has asked me to contact re an antibacterial wash and lotion combo for irritated and dry skin. she has a rash that pops up and spreads from area to area mostly what I would call on the erogenous zones of the body. very itchy and causes her to scratch constantly even to cause bleeding. she has had it for 10 to 12 years. Doc has her on an antihistamine (fexofenadine hydrochloride) which does help. she is looking for something that will not irritate the allergy any further, absorbs quickly with little or no residue left on the skin. currently uses a wash with silver in it but not doing much to relieve symptoms. can you make any suggestions.. kind regards Graeme Stead

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