Your beauty questions answered…


Hello everyone,

Thanks again for all of your brilliant beauty questions, here are a few of my replies from some of the questions I have received…

On the best tan accelerator

Leighton Denny Sun-BelievableCatherine – congratulations! I bet you are looking forward to Orlando in September. The best tan accelerator for you would be either the gel-textured Leighton Denny Sun-Believable which requires twice a day application (based on how pale your natural skin is) or the cream-textured Elemis Tan Accelerator which only requires once a day application.

I have chosen these products for you for a number of reasons. Firstly, to provide you with some options with regard to texture and application; secondly as I trust both to deliver impressive results for very pale and fair skin. I particularly recommend Elemis as its special formulation has singled it out as a consistent performer for over ten years.

As you are so pale, use your tan accelerator instead of a body lotion two to three weeks before you go away, then continue to use it on holiday as after sun and as body lotion when you return. Sometimes you may see or read about people getting amazing results after using it for just a week before they go away on holiday, but often they will have a different skin tone to you – the paler your skin, the longer you should use it for.

Good luck! I would love you to take some photos of your tan as it develops and share them with us. Remember to use SPF as normal throughout the day.

On Intelligent Nutrients

Intelligent Nutrients shampoo and conditionerEllen – rest assured the Intelligent Nutrients brand is suitable for vegetarians as it contains no animal bi-products and is not tested on animals. The brand is recognised by and and uses non-toxic, gluten-free chemistry to produce its products. It is probably also reassuring to you to know that the parent company of this brand does not endorse animal testing either.

Ellen, the reason why we don’t emphasise that our products are ‘not tested on animals’ or that they don’t "contain parabens/colours/preservatives/synthetics or animal ingredients" etc is that we concentrate on what a product does contain and what results it can offer.

As you know from your own research, it can be very misleading when a brand says that ‘they don’t test on animals’ yet you know their parent company is a pharmaceutical company. For this reason, QVC’s policy is that we don’t stock any products that are tested on animals by the manufacturer that makes and tests the final formula. But as you already probably know, whether a product can be considered vegetarian carries a two-fold answer since many products contain sea proteins or fish oil extracts (such as omega oils) that a vegan would not find acceptable but a lacto would.

You also discuss the point of ethical shopping which is of course, extremely valid. However, even keenly ethical shoppers can encounter ecological and environmental issues that arise from distinctions made by each individual consumer. For example, the Intelligent Nutrients brand might meet all your vegetarian needs, but as it comes from America, for particularly ethically minded shoppers, such a purchase could result in a concern over air miles.

However, this is an excellent question that you have raised and I will discuss it further with Bryony, Head of our Website and Luke who is in charge of the Beauty Channel, to see if going forward, new technology will help us to cover this subject more thoroughly for you and many others. It is a topic which could benefit from discussion on the Beauty Channel and would be a good subject to address on the special shows that discuss and recognise these issues. Also watch out for the return of A’KIN which you will also love!

On Eye Make-Up Remover

Jean – I’m glad you are loving your Mally eye make-up. We do now sell Mally Dual-Action Make-up Remover which we offer as part of a kit (Mally Seven Piece Eye Heros). Her mascara will also come off easily with Bobbi Brown Cleansing Oil and any other oil rich cleansers like Emma Hardie's Maringa Balm.

On choosing skin sensitive make up

Miracle Heal Balm from Sarah McNamara Liz – congratulations on your daughter getting married! As you suffer from so many allergies, your key products for getting started would definitely be Miracle Balm or anything from the Sarah McNamara Range.

It is crucial to desensitise your skin first with a gentle, uncomplicated routine. This will help skin to look healthier and age lines will begin to plump enabling you to apply more moisture.

For make-up that provides good coverage whilst soothing your skin I would recommend Bare Minerals Loose Foundation – its unique formulation will ensure that your complexion is at its best, ready for you to get glammed up! I hope all goes well with these first purchases. Good luck!

On protecting skin from the signs of ageing

Ragvinder – this answer is very simple, you only need one product. Recommended by both doctors and clinics Ultrasun Factor 30 Face and Ultralip needs applying only once a day and provides long lasting SPF protection whilst offering you consistent UVA and UVB protection with a matte finish.

If you wear make-up, make sure that it is not causing your spots. The best cover, if you want any, would be the original Bare Minerals Loose Foundation because of the fantastic zinc oxide ingredient it naturally contains which helps prevent spots on the skin.

On concealing pores

Avril – at the moment, Iris Aromessence sounds like it would be good for you used in conjunction with Prolagen Gel. When applied morning and evening these products will help to provide increased firmness. Or why not try the Gatineau DefiLIFT range which helps to smooth and reduce the effects of open pores which are more common in the skin of the over 40s?

On balancing facial skin

Decleor Aromessence Neroli and Balm Essential DuoLeslie Knight – the new Decleor Aromessence Neroli and Balm Essential Duo set that is due out would be perfect to get you started as there are two main products in there to help get the skin around the lower cheek area back in balance. Although you should begin to see a result within 30 days, if this area gets worse or fails to go away, then please mention it to your GP next time you are there.

On dark circles

Mrs Athwell – the secret to reducing dark circles is available in your own home! Simply try increasing the amount of water you drink to at least two litres a day and incorporating, if possible, a better night ritual to encourage better quality sleep. This, in combination with Alpha H’s Absolute Eye Serum can boost your skincare results.

On uneven skin tone

Sharsi – you have used great products which should have already improved your uneven skin tone. If you used Alpha H's system with their Liquid Gold Perfecting Day Cream religiously and it didn’t work, I would suggest that you use it in conjunction with SPF 50 Ultrasun Anti-Ageing cream during the day. Without using a good SPF cream, daylight on the skin will stimulate skin pigmentation and prevent you from getting good results.

However, if you did use an all-day protection of SPF50 and you still didn’t get the results you were hoping for, then it is certainly worth mentioning to your doctor as there may be a prescription product that would be more beneficial to you.

On protecting your hair during styling

Philip Kingsley Blow Dry KitJulie – this could be a result of your ongoing treatment and it can take many years for your body to restore its balance. You are definitely using the right products, and it might be useful to increase the amount of times you use Phillip Kingsley Elasticiser as it will be extremely beneficial for your hair type.

In addition to this, use the Philip Kingsley Blow Dry Kit or get the Daily Damage Defence product on its own and use as your blow dry treatment as it will help to protect against the use of straighteners. Smoothing Philip Kingsley’s Preen Cream in to dry hair at the end of styling is also fantastic for adding moisture and making hair look healthier.

Don't forget that I will be anwering your beauty questions after my Beauty Fix show from 5pm every Thursday on my Twitter page and QVC's Facebook page


  1. Jayne Nash August 29, 2013 at 6:05 pm -  Reply

    Hi Alison, your skin always looks fabulous. Which foundation do you use as your skin has a wonderful luminosity to it. Love Qvc beauty i would buy everything if I could afford it! Thanks

  2. Andrea Harris December 5, 2013 at 7:52 pm -  Reply

    Hi Alison.
    I have and under active thyroid so my skin is quite grey and dull most of the time, what skin care would you advise for me ?

  3. Angela March 6, 2014 at 11:41 am -  Reply

    Hi Alison, I have dark, thick hair that has non-permanent hair colour on it, the odd grey hair. I use no styling products but I do use an instyler to smooth and give a slight wave. My hair is fluffy once first washed but quickly straightens and would become greasy on top if I didn’t wash it daily. The ends obviously dry out and split due to the instyler so I have many different issues to deal with. I have used Liz Earle shampoo and. Conditioner before but no real difference to say a product like Tresemme or Loreal non-sulphate shampoos. I am about to receive a Maximiser styler brush that works with ionics instead of the instyler so my question to you (finally) is what hair care products could I possibly use that could help my hair to last more than a day and keep it more bouncy and hold a wave in it and cope the the colour. Thank you and I eagerly await you answer.

  4. Angela March 6, 2014 at 11:43 am -  Reply

    Sorry I forgot-I do use elasticised which I do actually like and feel the benefit of Xxxxxx

  5. Louise August 30, 2014 at 6:07 pm -  Reply

    I am looking for advice, I go away to Florida in October and although I am not and wont be lying in the sun, I wondered if the Sunbelievable Tan Accelarator would be appropriate for me as I will be walking round, in and out of places rather than the sunbathing.
    I would love to get a bit of colour, rather the milk bottle white I sport all year round as well as going from this colour to red and back again should I be lucky enough to catch the sun. I suppose it best to mention I do burn easily and with up to 50SPF cream on too!
    Please help

  6. Sharri Butler Watts October 4, 2016 at 1:56 pm -  Reply

    Can you please tell me if you know of any skin care or make up ranges that are vegan please?

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