A day at QVC


Earl GreyHello!

I’m often asked what presenters do when they’re not on air, so I thought I’d do a diary of one day this week when I was at work, but not on the telly! Every day is different, but this is a little snapshot of just some of the things we get up to.

5am Alarm goes off. Living in Gloucestershire and working in London means a lot of driving and early starts, although this is a bit of a lie-in… when I’m presenting the Morning Show, my alarm goes off at 3.15am!

5.45am I’m on the road to London. I listen to a combination of Radio 4, music on my iPod and audiobooks when I’m driving. Today it’s an Ian Rankin book called “The Complaints” – it’s gripping! The traffic is bad so my usual drive of just under two hours takes closer to three today, but the book keeps me going.

9am In the presenter lounge and about to start work but first things first – a cup of tea. I can’t function without tea in the morning. I drink Earl Grey, no milk, no sugar (pictured above). Delicious. Then I log on and take a look at the running orders for the three shows I’ll be presenting tomorrow.

Debbie Greenwood is there getting ready for her shows today so we have a little catch-up. Because all the presenters work different hours you can go weeks without bumping into each other – I’ve worked here since January and there are still a couple of presenters I’ve only met once!

I go through all tomorrow’s shows – it is a big fashion clearance day so there will be between 60 and 70 items in total in my three hours, from lots of different brands, some of which I have never done before. Lots of research needed!

Tape review11am
Time for a tape review with Presenter Manager Paul. This is where we sit down and watch a random selection of our recent shows, and discuss how we could do things better or differently. We all have to do it regularly, no matter how long you’ve worked here.

I’m very self-critical so come out with a list – I’ve noticed I talk too quickly sometimes, and say “yeah” a lot, among other things! I don’t think any presenter really enjoys these reviews but they’re really important so we can keep improving and hopefully make the viewing experience better for you.


12.15 Pop in to the staff canteen and grab some lunch. There’s paella today – yum!

1pm Time for what’s called the TSV Strategy Meeting. This is where we get a look at all the Today’s Special Value products a few weeks ahead. Today we’re looking at the week of the 8th of July. There’s some great stuff but we all get very excited about one item – a revolutionary treatment for hair loss. You’ll be hearing more about this soon – that’s all I can say for now!

Clothes backstage2pm Head to our backstage area where the rails of clothes for tomorrow’s shows are already waiting. Spend some time going through them, looking at the design features on various garments and also picking out a few things to wear.

If we do a fashion hour we always wear something from the collection, which is great. In my previous job I always had to wear my own clothes, so it’s nice not to have to think about that and just pick something from the rails when you get in.

3pm Time for another meeting (pictured below left) This time it’s with the lovely Gill May from Time Bomb, the skin care range created by Lulu.


Time Bomb meetingI’m doing my first show with the brand next week so Gill gives me a great overview of all the products and tells me the story of how they were created. It’s all so different from my previous career in news, and I find it fascinating hearing about how brands are developed from scratch.

5pm A meeting about something very exciting which is coming up on QVC next month and about which I am currently sworn to secrecy. Sorry!

6pm In my car for the long drive home, just in time to get stuck in London rush hour traffic. Never mind, I have my audiobook – all is good with the world!

That’s it for now… have a great week.

Love Jackie x


  1. Chris June 21, 2013 at 5:05 pm -  Reply

    I’ve often wondered so thanks for sharing this with us, Jackie. In the best ‘cliffhanger’ tradition, you’ve left me wanting to know what the big secret is!

  2. donna June 23, 2013 at 9:41 am -  Reply

    hi Jackie , cant get over how early you have to be up for. That early start is the middle of the night. How lovely to just live round the corner, but Chiswick is very expensive regarding property isn’t it. I used to work opposite Ravenscourt park at The Royal Masonic Hospital from 1983-1987. We were lucky because we lived opposite Ravenscourt park at the side of the hospital. I always say I would love to go back and have a look how things have changed around Chiswick and Hammersmith. Take care donna

  3. Jackie Kabler June 26, 2013 at 7:04 am -  Reply

    Hi Chris,
    The big secret will be revealed in a week or so….it’s worth waiting for!
    Love Jackie x

  4. Jackie Kabler June 26, 2013 at 7:07 am -  Reply

    Hi Donna,
    Yes it is very early but after nearly ten years on GMTV I got used to getting up at stupid o’clock! Chiswick is lovely and I really enjoy working here. I lived in Ravenscourt Park too many years ago….very happy in Gloucestershire now though!
    Love Jackie x

  5. Deborah Hutchins July 9, 2013 at 12:10 pm -  Reply

    Hello Jackie,
    I remember you from GMTV and other programmes and it was good to see a familiar face .
    I often tune into QVC not only to purchase goods (too many sometimes) but on some days when I am fed up with the hyped up news stories that can get a bit much on TV and radio.
    I find QVC is an oasis of calm and often entertaining.
    I hate watching myself so would not like to have to watch the shows back as you do ,but as you say it has to be done.
    Any way keep up the good work,

  6. Jackie Kabler July 11, 2013 at 11:13 am -  Reply

    Hi Deborah
    Yes I think we all hate watching ourselves, but it’s part of the job! I do cringe sometimes though, eek!
    Love Jackie x

  7. Karen Halford September 17, 2013 at 9:57 pm -  Reply

    How on earth did you keep it together with Leighton Denny and his hilarious comments about the hand model and her jobs !!!!

  8. Jackie Kabler September 18, 2013 at 9:38 pm -  Reply

    Hi Karen,
    It was a bit of a struggle…I thought I was going to choke, it was SO funny! I love working with those two, something always seems to go wrong!
    Love Jackie x

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