I’ve always been lucky to have a skin that seems to cope with everything from neglect to complete overload with the huge variety of lotions and potions that I get to sample from our Beauty department. I suffer the odd spot, a greasy nose, areas of pigmentation and occasional dry patches, but nothing to really complain about, and all easily hidden with the vast array of cosmetics available at QVC.
But recently that has all changed. It started with lots of tiny pimples on my cheeks and I worried that I was developing rosacea. Then my eyelids became scaly and irritated, even to the point of bleeding. The redness and flaking spread below my eyes and around my mouth and nose. I tried a number of creams offered by my GP but nothing seemed to work. I couldn’t pinpoint anything that made it better, or worse. The problem was erratic and unpredictable – probably exacerbated by topsy turvy menopausal hormones, and certainly not helped by covering up the redness with makeup to appear on QVC, and then having to remove it all.
Eventually I was referred to a consultant dermatologist, who decided to test me for allergic reactions. I had to attend a clinic every other day for three visits, to have a huge variety of known allergens applied to my back to see which I would react to. Then it would be a case of identifying the problem substances in make-up and skincare, and avoiding them. I had dozens of little metal discs attached to my back and was instructed not to scratch them, or shower, until the test was over.
I didn’t know whether to be pleased or not when the consultant told me that the only real reaction I had was to nickel, a common irritant that is strictly controlled in jewellery and would not be present in skincare. It meant that I don’t have to avoid specific ingredients but also that I couldn’t tell what was causing my skin to react so badly.
It was explained to me that we all have a level of sensitivity to a variety of substances, and that the level can vary depending on a number of factors such as stress, lack of sleep, using lots of different or new products, hormone fluctuations and more. I was given a simple but rather medicinal-looking emollient to use as a cleanser and moisturiser, and a fairly high percentage steroid cream to use when needed but as sparingly as possible. My skin settled down a little, but I began to see the effects of not using the high-tech anti-ageing skincare that I’ve enjoyed from QVC for years.
This is when, as luck would have it, our Beauty department asked me to attend a training session with a fairly new range that we are featuring on QVC, called Radical.
As it turns out it is very aptly named – the results for me have been totally radical and have made SO much difference to my skin. The range was developed by two sisters who, between them, had suffered very similar symptoms to me. Liz Edlich was in her forties and not enjoying the signs of ageing that she was seeing in her skin. Her younger sister Rachel was suffering from horrible rosacea after the birth of her second child. The daughters of an eminent medical professor in plastic surgery and skin healing (who developed dissolvable sutures and steri-strips among other things) they had both worked in his laboratories since they were young and in the cosmetic industry for years. But they wanted to develop, just for themselves, skincare that was both powerful enough for Liz’s skin and gentle enough for Rachel’s.
With their medical heritage and access to some of the best chemists in the world, they hoped they could create a potent anti-ageing solution for Liz that would also help calm the inflammation and sensitivity that Rachel was enduring.
The short answer is that they managed to develop a new complex which is in every Radical product and does exactly that. It was so good that they were impelled to produce it on a commercial scale, and they have brought it to QVC.
When I tried the range, with some trepidation, I was delighted by how my skin reacted. Of course, what I mean is that it didn’t react!
I removed that morning’s TV make up with the Hydrating Cleanser, waited for the usual immediate redness, and it didn’t happen. I then tried the Youth Infusion Serum and the Restorative Moisturiser – my skin began to glow. Finally, I applied the SPF30 Skin Perfecting Screen and my skin hadn’t looked or felt so good in weeks. We took a photo of me with Liz and Rachel, wearing no make up and a huge smile – my skin hadn’t looked this healthy for so long.
I have continued to use the range, even daring to try what are now a firm favourite, the fruit acid-based Age Defying Exfoliating Pads. They create a slight tingle but no flare-up and have virtually eliminated the dry flaky patches around my nose and mouth. Of course, they prepare my skin so that the other products can do their best for me.
I am so relieved to have found a solution to what had become a worrying problem for me, and although I’m still careful which (and how much) make-up I use, my skin seems to have re-discovered some of its old resilience. I’m writing this on the ferry home after a two week holiday without wearing cosmetics (not just to give my skin a rest but because it now looks so Radically clear and even that I don’t need make-up!) but tomorrow (Tuesday) morning I’ll be back on the Morning Show with a made up face. I’m pleased to say that our stocks of Radical have been replenished as Liz and Rachel are also returning to QVC. They’ll be guests on Alison Young’s Beauty Night In at 8pm on Wednesday and have a full hour of Radical on Thursday at midday.
It’s not just me that would recommend the range – it’s gathering great reviews on our website from customers who have tried it. Many comment on the fantastic anti-ageing results they’ve noticed, and others remark about how it helps calm their sensitive skin. But others, just like me, are delighted to have enjoyed both aspects of Radical – high performing technology delivered in the gentlest of ways.