Thanks to everyone who's taken part in our post-purchase survey so far. The survey is optional for every twentieth customer order and has been a chance for us to find out where you'd like us to improve our service on the web. We've had lots of great suggestions and comments so far.
Some of you felt that they'd like more info on our product pages. We're now using a new format that means we can add better and easier-to-read information to new products.
You wanted better quality video that you could watch full screen and that was Mac compatible. This is now the case on our Live Player, Beauty Channel and all new product video clips at product detail.
You also asked for better product images, so we've put in place new systems to improve the consistency of images.
You had lots of other suggestions, like wish lists and an address book in 'my account' that have all started to feed into the plans for QVC's exciting new website design, planned to launch in 2011. In the meantime, please keep your comments and suggestions coming through the survey (or even by commenting on this post).