For dry skin around the nose and mouth…


 Liz Earle Eyebright Duo
My 14 year daughter has extremely dry skin around her eyes and mouth. They also get swollen first thing in the morning. Just wondering if you could help with any advice for creams.

Alison: I would advise checking with a doctor first as she could have an eye infection, in which case they may prescribe a form of antibiotics for her.

If she's looking for something gentle to wipe over the eye area in the morning, I'd definitely suggest Liz Earle Eye Bright which contains echinacea extract. She could apply this with clean cotton wool, just by wiping over the eyes. Most importantly though, a separate cotton pad must be used for each eye to avoid spreading infection, if there is one, from one eye to the other.

If she's rubbing her eyes throughout the day, she should be aware that she could cross-contaminate them just with her fingers or even a tissue or hanky. The same applies to items like a mascara wand or eye pencil. So, if she does find she has an infection, she needs to throw away any eye make-up as this will be contaminated too.

If she does wear make-up, make sure that she's removing it each night as forgetting to do so can result in sore or swollen eyes the next morning.  She needs to be using a proper eye make-up remover too, like the Gatineau Floracil Eye Make-up Remover.

In terms of using a moisturiser around her mouth and eye area, I'd recommend L'Occitane shea butter because I'm concerned about sensitivity. It just needs to be warmed between the fingers and then massaged around the mouth and eye area. Shea butter is particularly good for her as a lot of moisturisers we do are concerned with tackling ageing skin, which she just doesn't need at her age.


  1. February 6, 2009 at 2:04 pm -  Reply

    Dear Allison
    I am allergic to Teetree oil, nutmeg, mint, thyme.Allergens of limonene and terpentine were also found on the skin.Please recommend a head to toe cosmetic that I can use. I will be 64 next month and do have young looking skin I have used most of your products.I am presently using Ojon products.and trying Elemis once again .Gatineau,and Locitanne as well as Decleor stings my face. Thank You…Shanti Rajah

  2. Helen Slee March 28, 2009 at 2:50 pm -  Reply

    Dear Alison, my two year old niece had really bad eczema which has broken out into very, very sore wounds, especially on her little wrists with patches on her legs and arms. She has been under the GP for over year but have not come up with anything that will sooth her delicate skin. My sister uses no detergents or soap products but still to no avail. I was wondering if she is too young to use Prolagene Gel from Decleor as you said that it could be used for eczema. We have also tried for over a year with our GP to be refered to a dermatologist but, again, this has been an uphill struggle as they say there is nothing that can be done! Not quite so easy when the little one can’t sleep as her skin in so sore. Can you recomend anything?
    Helen xx

  3. Julie April 19, 2009 at 8:03 pm -  Reply

    Hi Alison,
    I wonder if you can help me please. I have developed very dry and peeling skin all over my nose, but mostly down the sides. The rest of my skin is very well moisturised and I don’t have many lines, despite being almost 43. I use the Philosophy range, with a weekly peel and daily use of Purity and The Great Mystery. I literally have to peel my nose every morning, and I’m wondering if it’s something to do with an early menopuase, and lack of collagen? I was diagnosed with menopause at 38, together with Type 1 diabetes, but the only medication I take is insulin, and I have very little of that as I don’t eat that much. I have also lost a lot of weight (size 6/8) due to the diabetes and it’s never gone back on. I do eat a very healthy diet with lots of veg, nuts, soya and occasional fish, but can’t take much else due to food intolerances (dairy, wheat, gluten, lactose, and of course sugar), so most of my food is raw. I drink plenty of water to keep hydrated, but just can’t stop my nose from peeling. Hope this information helps, and I look forward to your reply. Love your shows as you have such great knowledge, and love the banter too! Thanks again, and by the way, love your new hairstyle, it really suits you. Julie x

  4. Maureen Hemming June 4, 2009 at 2:08 pm -  Reply

    Dear Alison,
    I use lip stains so that I do not have to keep applying my lipstick. However, recently, I have developed really sore and very dry lips. I keep them as moist as I can with Surgeon’s skin secret beeswax moisturizer which I purchased from QVC, which does help, but it is getting no better and I wondered if you could recommend any product to cure this please?
    Many thanks,

  5. Marylyn Milson March 31, 2010 at 7:12 pm -  Reply

    My 2yr old son has a very dry skin and none of the other creams work well including Vaseline, Aquaphor etc. We used to apply moisturizer on his body 4-5 times a day, but the problem continued until we found out about the Made from Earth Pure Aloe Treatment. This cream is a real savior in healing his dry skin problem. I would definitely recommend this cream to anyone who has dry skin or is dealing with a dry skin related problem.

  6. Jad Wilkinson May 13, 2012 at 8:55 am -  Reply

    Dear Alison
    Recently on your Ask Alison shows a lady tweeted Julia to say that the Gatineau lip product was not helping with the lines on her upper lip. I have the same problem. You recommended other products but unfortunately I missed what you said could you please recommend them again. Thanks

  7. Eileen March 28, 2013 at 9:56 pm -  Reply

    Dear Alison,
    I have always found it difficult to find a lipstick colour to suit me…. However, I am pleased with a Gale Hayman lipstick called Rosewood, which I have a small sample of in a long tray which includes eye make up. I would VERY MUCH like a full size of this lipstick, which seems more like a gloss which stains a bit. Would it be possible to purchase a full size of this item please?

  8. narisa May 6, 2013 at 11:06 pm -  Reply

    hi, i am 47 and i work in retail so i need to look good in my job, but my mouth area lets me down as the corner of my lips look split and lip products gather in them and also any pweder used gathers in it, please would love any advice. thank you

  9. Elaine Till March 28, 2014 at 8:20 am -  Reply

    Hello Alison. I use the Gatineau range (over the years have tried many all from QVC) have been with Gatineau for 3 yrs. My problem is currently my mouth area, lines above lips and shrinking lips with large pores below my mouth which is drooping. I exfoliate twice a week whilst also using the defi-lift range. Have tried the age benefit range but the smell of fish makes me feel sick. Have constantly used defi lip gel during the day and last thing at night. Can you recommend a new range for me this problem is getting me down.
    Many thanks Elaine Till

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