I'm back again with more answers to your questions. If yours wasn't answered in Part 1, you may find a solution in this second part!
Q. I bought your TSV just before Christmas for me and my mum. I have never used Elemis before but loved the cleanser and moisturiser – wanted to know if you can use the moisturiser on the eyes?
Also, what would you recommend for the eye area as I am a first time mum to my seven-month-old and my eyes have really dark circles. I am 28 years and Asian. N.
A. Hello, it's fine to use your Pro-Collagen Marine Cream on the eyes, especially if you're concerned about ageing around this area. The Absolute Eye Serum will also be fantastic for you. You need to apply this morning and evening before your moisturiser to cleansed skin.
Q. Hi Keeley, I have very awkward skin and I'm wondering if you can help! It's very sensitive so many products make me bright red but I need something that will improve my combination skin and help with large pores. I also get small pimples on my cheeks, a dry nose and I have wrinkles around my eyes and nose. What a mess my skin is! Sue.
A. As you have many concerns with your skin I would suggest that you go back to basics with a good routine like Lime Blossom Cleanser, Lavender Toner, Maximum Moisture Day and Night Cream. Twice a week exfoliate with Papaya Enzyme Peel followed by Herbal Lavender Repair Mask.
Q. Hi Keeley, throughout December I have suffered breakouts on my skin and those spots are painful and take ages to go! Also, my skin becomes sooooo sensitive to touch and I'm afraid to use anything but water on my face! I have just received your SOS kit from QVC and wanted to know what else I can do.Tanzila.
A. Whenever I hear about skin like this I jump for the Cellular Recovery Skin Bliss Capsules for at least a month and usually find it helps to calm the skin down in conjunction with the SOS Emergency Cream too.
Q. I have blackheads and what I believe to be combination skin. What do you recommend? Colleen.
A. I recommended exfoliating twice a week with Papaya Enzyme Peel followed by Fruit Active Rejuvenating Mask.
Q. Hi Keeley, I am an Elemis convert from Decleor and so far love the Tri-Enzyme products. I'm six months pregnant and have started getting angry spots under my jaw line. Have bought SOS cream but not sure exactly how to use it as it's so rich. Also have a dark underarms – can I use Tri-Enzyme facial wash under my arms? Samina.
A. Clever lady, yes Tri-Enzyme Facial Wash would be great for what you have said. SOS Emergency Cream is really the best moisturiser for you to be used over the whole facial area. You just need to warm it in the palms of your hands first before applying directly onto the skin.
Q. Hi Keeley, I'm 58 and have combination skin that is very good for my age with no lines or wrinkles. The problem I have is when I use your eye creams and moisturisers prior to make-up. When I apply make-up the creams roll off. I do exfoliate and use your masks regularly. Can you tell me why this takes place – it makes my make-up look a mess and bitty. Thanks, Ellie.
A. Less is more. Try and reduce the amount of product you are applying and this may help.
Q. Hi Keeley, I use the Pro-Collagen range and have recently purchased the Visible Difference serum. Should I use this before my moisturiser or after? Kirsteen.
A. Serums always work best when applied before your moisturiser.
Q. Just recently with the severe weather, my skin is so dry and irritated that I have stripped my routine back to cleanser and toner for combination skin, Tri-Enzyme wash and toner, ultrasun, pro collagen eye, pro collagen neck, pro collagen cream mixed with sos. Am I correct to strip back my routine? Also how many times a year would you use the bliss capsules? Elizabeth.
A. Definitely, when the skin is out of sorts then this is when you should strip back your routine so well done! Cellular Recovery Skin Bliss Capsules can be used as much as you feel you need them – I stay on them all the time! Yes you would apply Bliss Capsule first and then the Tri-Enzyme Serum.
Q. Hi Keeley. I have recently taken a reaction to my current skincare – my skin all over my face is extremely dry, especially round my eyes. It's very irritated and sore; what can you suggest? Lynne.
A. Keep it simple for a while. Try the Sensitive Cleansing Wash morning and evening with Apricot Toner and just use SOS Emergency Cream as a moisturiser before introducing anything else to your regime.
Q. Can I use the Tri-Enzyme serum together with the visible brilliance serum? Also I am nearly at the end of this and would welcome your advice on what would be the best option to slot in underneath my pro-collagen marine cream. I've been on the Tri-Enzyme as a boost for six weeks and my skin is smoother but I still want to keep a glow. Kerrie.
Q. Hi Keeley, I have very sensitive skin and dry red patches on my eyelids. Please help because I have tried several other makes of skincare and nothing seems to help. Just ordered the Elemis five-piece body and face nourishing kit but is there anything else you would recommend? Sarah.
A. Gentle Rose Exfoliator is good as it can be used over the eyelid area and leaves the eye area feeling silky smooth, I would then apply the Absolute Eye Mask. Do this twice a week.
Q. Hi Keeley. I'm 38 and have been using Elemis for just over a year. I have combination skin and use the lime blossom cleanser and toner, the Tri-Enzyme facial wash and the Pro Collagen Marine cream on a daily basis. On my forehead I seem to get lots of little white spots that I can't get rid of. What would you recommend? Karen.
Q. Hi Keeley, I am 42. Normally I have oily combination skin but with this cold weather, when I get in from work I take off my make-up and all of a sudden my face is very red hot and sore. I'm not using anything different on my skin, possibly my skin is becoming dehydrated. Please help, Deborah.
Check out Part 1, if you missed Keeley's earlier answers to your questions.
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