About Alison Young


Beauty is so much more than a job for Alison! After her beauty therapy training, she worked in beauty salons, trained an elite team at Clarins and finally worked as Head Therapist at the exclusive Grayshott Hall health spa. In 1995 Alison joined QVC to offer her no-nonsense beauty advice. She lives in Surrey with her husband, Simon.

Favourite Colour?
Blue. I wear it a lot and always choose blue horse rugs.

Favourite Food?
I love coffee éclairs, though I’m not allowed them, and shepherd’s pie with cheesy topping.

Favourite Film?
National Velvet and International Velvet – I’m a pony mad girl and always will be.

Favourite Book?
My Friend Flicker, I’ve read it about 30 or 40 times. It’s the start of a series by Mary O’Hara about the love a boy has for his horse. I still read the same copy I’ve had since I was 8 or 9 years old, and it still makes me cry!

Do you have any pets?
Two dogs called Zack and Ziggy, and five horses. There’s Alliarna (a nickname the directors have for me) and Figo (after the footballer), who were both born after Today’s Special Value launches, and Poppy, Carriotta and Quanda.

What do you enjoy doing?
Everything and anything to do with horses – I do all the hard work myself, from breaking them in to harrowing fields. I don’t mind getting my hands dirty.

What’s the first record you ever bought?
Either an Elvis Priestly or David Bowie one. As a child I was a massive fan of them both.

What can’t you live without?
My husband, my horses and my dogs. Beauty-wise it would be moisturisers – for lips, face, hands or body. When I go away I take more skincare than clothes.

Do you believe in love at first sight?
Yes – for me and my husband it was love at first sight. He badgered me with messages and tried to order me from QVC! He eventually got my number from Julia Roberts.

What’s been your silliest moment at QVC?
Slipping on fake tan and breaking my wrist. I knew I’d broken it, but it was the Ojon launch that afternoon which I didn’t want to miss, so I worked all day before going to hospital.

What’s the scariest thing you’ve ever done?
Being thrown off a horse is frightening – that second in the air when everything’s in slow motion and you’re wondering what’s going to happen. I always get back on though.


  1. Danielle Brownhill January 18, 2009 at 7:58 pm -  Reply

    HI i am 26 year old female, i have problems with my skin, its very dry on my t section, and nothing is working i have tried Liz Earle, the problem i have is if i use cleanser and toner my spots play up, if i use nothing on my skin at all my spots stay under control but the dry skin is really bad, i dont no what else to try and its driving me mad, i would be really greatful if u could help me.
    Many thanx

  2. charlotte January 21, 2009 at 5:09 pm -  Reply

    I am 29 years of age and I am struggling endlessly to tackle the fine lines around my eyes and very tired looking eyes. I have tried so many lotions and potions which all seem to have failed miserably. I’ve tried Liz earl, clinique, chanel and many more. I would like to try Decleor would this be suitable? Please help!

  3. maureen pettitt January 21, 2009 at 7:14 pm -  Reply

    Hi,I have been ill recently and have very dry split ends and thinning hair,I am not sure do I choose to buy Ojon products or Philip Kingsley products please help me choose

  4. Ritu Singh January 22, 2009 at 1:21 pm -  Reply

    Hi Alison, my son has become a teenager and has very dry facial skin with a few “rough” patches. The central heating does not help. Wondered if you could recommend something specific for teenage skin that is not too girlie.
    Many thanks.

  5. LYNNE BROWN January 22, 2009 at 2:53 pm -  Reply

    Hi alison i am struggling to find a lipstick that will stay on tried loads can you help me please am getting married in july for the second time around so want to look my best
    hope you can help me lynne brown in cumbria

  6. Elizabeth Smith January 23, 2009 at 3:16 pm -  Reply

    Hi Alison
    I just wondered how I could slot the Elemis 45 day spa collection into my routine.
    I am 31 years old, with combination skin, prone to congestion with medium/large pores. My skin has much improved since using Decleor. My current routine is Decleor Combi Skin Cleanser and Toner, in day Ultrasun, Sarah Chapman Eye Recovery, Neroli Oil, Prolegene, Hydrafloral and at night Sarah Chpman Eye, Neroli, Prolegene, Decleor Night Cream. Weekly I use Philosophy Micro Delivery Peel and Liz Earle Deep Cleansing Mask and Gatineau Mask on Eyes and Neck.I also use Gatineau neck gel and cream morning and night.
    I am currently on a weight loss program and fancy trying the bliss capsules followed by the liquid radiance. How can I slot them into this routine as I cannot live without using Neroli Oil. Could they be slotted in after or before Neroli? Thanks very much. Liz

  7. Kim Dainty January 24, 2009 at 6:36 pm -  Reply

    Hi Alison.I have a very good skin care regime and am always being told that at 46 I look 10 years younger than both my two younger sisters. I absolutely adore the elemis range. I have a 5 year old daughter who always watches mommy clean her face but the problem is that now she refuses to wash her face because mommy doesn’t. Can you suggest a cleansing routine that would be gentle enough for her to use. I really would like her to inherit my good skin if nothing else.
    Many thanks
    Kim in Birmingham.

  8. Laura Bryan January 24, 2009 at 7:22 pm -  Reply

    Hi Alison,
    Can I use liquid gold on face if I have moles?
    Many thanks,

  9. Aisha Chaudhry January 25, 2009 at 3:56 pm -  Reply

    Hi Alison,
    I am 29 will be turning 30 this year and really want to sort out my skin, i have dry cheeks with oily t zone and on the hairline area along with black and white heads on my nose, i am asian so the spots i get leave scars on my face and have dark circles despite drinking so much water and sleeping well, please advise a skincare line for my face to bring freshness and to calm down my breakouts, i would really appreciate this. Thank you so much Aisha

  10. Carol January 26, 2009 at 8:03 am -  Reply

    Hi Alison, my hair is moderately long and is greasy.
    If I wear it down it needs a wash the next day. As my hair gets longer I think I will need to wash it every day – and I dont always have time for this. What is the best product to use?
    Any advice would be most welcome

  11. H Ali January 26, 2009 at 12:50 pm -  Reply

    Hi Alison,
    I always watch your shows and you really are a god send!! I’vve been using the Alpha H Clear Complexion Kit and also the Trilogy Resurfacing kit and just wanted to know how soon will I see a difference in the pigmentation marks that I have on my cheeks and jawline and what else you could recommend for me? I have olive asian skin.
    Many thanks

  12. Bareena Cummins January 27, 2009 at 5:14 pm -  Reply

    Hi Allison,
    I am 43 with dryish mature olive skin, very hooded eyes – you can’t see my eyelids at all, it looks like under the eyebrows has swollen and just dropped. There is a lot of crepiness on the eyelids, probably as a result and I have diagonal dark blue lines from the tear-ducts of the eyes.
    Can you help? Is it Decleor Excellence (or Experience) De L’Age Eye Cream and Eye Serum I should be using or Gale Hayman Youth Lift Gravity Defying Eye Cream or perhaps something else? And what about the dark blue lines? Pleease help! Many many thanks
    I currently use an eyecream, and do not have any lines or wrinkles but it is not helping with the hooded eyes,crepiness or dark blue lines.

  13. Mary Margaret Doyle January 27, 2009 at 8:56 pm -  Reply

    Hi Alison,
    I am three months pregnant and am wondering if its ok for me to use the Decleor Today’s Special Value during pregnancy? I know I can use the prolagene gel but can I also use the system corps and is it safe to use neroli essential oil. I am getting a little paranoid about what I can and can’t use so would be delighted to get your advice.
    Many thanks,

  14. Edna Wood January 28, 2009 at 6:42 pm -  Reply

    Hello Alison
    I broke my wrist before Christmas and have just had the plaster off. Will it help the stiffness and slight aching if I use Arnica please?
    Edna Wood

  15. Anusha Patel January 29, 2009 at 12:49 pm -  Reply

    Hi Alison
    I am 39years of age, I bought the Decleor TSV this month and I have been using it ever since, its great. I would like to try Decleor for the face. Could you please recommend a Decleor product/s that I can use. I have dry to combination skin. I also have aging spots in the area below the eye above the cheek, the skin breaks out with red spots and then they leave aging marks. I have dry patches on the face but its usually not visible once I put moisturiser on the face. I have dark patches under the eyes too.

  16. shantirajah@blueyonder.co.uk January 31, 2009 at 9:35 pm -  Reply

    Hi Allison,
    I am 64years of age,and have young looking skin. I am an insulin dependent diabetic and on medication for high blood pressure. In the last 18th months I developed an allergic dematitis to teatree oil, nutmeg, mint and allergens of limonene and terpentine were also found on the skin and only recently diagnosed with eczema, mainly present on the face around the eyes andon either side of the neck.I have been shopping with QVC for almost 13years Please recommend suitable head to toe productsas I have used most products Kind Regards Shanti rajah

  17. Nazma Ahmed January 31, 2009 at 10:35 pm -  Reply

    Hi Alison
    please help I’m 34 years old, I have very sensitive dry skin. I bought Liz Earle’s normal/combanation 11pce travel colletion a month ago, and I love it. My family and friends have notice the difference and have all complemented on how good I look. I am on a lot of medication as I have arthritis. My skin is still a bit dry and I have shiny/oily patches and spots on my forehead. Do I need to change the moisteriser? I also have extremely bad dark circles under my eyes. What is the best eye cream to use on an asian skin? I Find heat realy helps me alot with my condition. Is there something I can use on my face and hair when I use the suana and the steam room? because i use the them 4 to 5 times a week. I can’t use products with alcohol in for religious reasons.

  18. j burns February 1, 2009 at 12:27 pm -  Reply

    Hello Alison
    Could you please assist me in choosing a powerful and fast acting gel or cream for my eyes.
    I am 35 years old but due to years of sunbed abuse have the eyes of a much, much older woman – I have very deep lines the length of my whole lower eye area, lots of small fine lines and crepey skin. You will be glad to hear I stopped using sunbeds about a year ago but the abuse has well and truly taken its toll. I now use Decleor Cleansing Milk, Tonifying Lotion and move between Aromessence Neroli and Iris. I also use Bare Escentuals Medium foundation and Bisque concealer. This has all had great results on my skin but my eyes are desperately in need of help. My skin is combination – I sometimes have a greasy t-zone, dry cheeks and open pores.Any help you can offer would be greatly appreciated.

  19. Jenny from Shetland February 1, 2009 at 7:11 pm -  Reply

    Hi Alison, I am 51 and am confused between the Decleor experience and excellence ranges. I love the prolagene gel and the oils. My skin has always felt dry and I have supposedly had rosacea for years, tho’ the spots are painful, hard, angry lumps on my chin and around my nose which scar,appearing every 6 weeks or so, not the typical rash you are supposed to have with rosacea. Antibiotics do help tho’.I have most of the Decleor range and most of the Elemis,I love them both, also the Sarah Chapman range. What do you suggest for my very awkward skin?

  20. Bethan Raistrick February 2, 2009 at 1:32 pm -  Reply

    Hi Alison,
    My partner has afro-caribbean skin and is adamant on using his own facial products … that I’m convinced are the equivalent of paint stripper !!!
    Being a huge fan of Decleor, Liz Earle, Elemis and all things QVC I have been desperately trying over the last few months to convert him to a skin friendlier range. After much Q&A sessions and mistrust, he eventually succumbed to a Liz Earle facial that I performed 2 weeks ago. and low and behold … he liked it. The sceptic is now even pestering me for facials every week giving Liz Earle the major thumbs up!!!
    The question I had to ask, he suffered terribly as a teenager and in his early twenties with acne and ingrowing hairs and he goes to the barbers on a weekly basis for a shave, so it would be pointless in me buying a kit with aftershave cream in it. I know Liz does her own male skincare range, but the kit that I think suits him most is the female kit which includes the Cleanse and Polish, Instant Tonic and Skin Repair. Is it ok to use this kit on mens skin or is it too “weak”???
    Also, he now wants a facial wash. Does Liz do a full kit which includes the C&P, tonic, moisturiser and facial wash ??? and if so, what is the item no please.
    Please respond, he’s driving me crazy. I don’t think I’ll have any “me” time or products left. My only option is to get him his own kit!!!
    Kind Regards,

  21. Morag Milne February 2, 2009 at 4:48 pm -  Reply

    Hi Alison
    I am 44 and I spend a lot of time outdoors as I have dogs and horses but I really want to protect the skin on my face but can’t work out which order to put products on.
    Do I put skincare on then SPF or the other way round? I always have some form of makeup on the top. I also tried to use a primer as well as sunscreen but that didn’t work either. What do you do??
    Thank you

  22. Caroline February 2, 2009 at 7:11 pm -  Reply

    Hey Alison
    PLEASE HELP ME! I’m 18 years old and last year I suffered a very angry acne breakout. Although the spots have gone, I am now left with lots of harsh dark purpley red marks all over my cheeks. This has really affected my confidence and I hardly go out any more. I have tried so many different products to treat and conceal these marks, but they either don’t work or I’ve had to cake on so much concealer it’s so obvious that everyone can see it. So I feel like I can’t win. Can you please help me find a something that will help treat the marks and also what’s the best concealer and foundation?
    Thank you so much Caroline.

  23. g.geni February 2, 2009 at 11:22 pm -  Reply

    Hi Alison
    I have been using liquid gold and white gold on two brown patches on either side of my cheeks is it safe to use both everyday until the patchs go, or should i have a break and use moisturiser.

  24. Christine Yeates February 3, 2009 at 11:37 am -  Reply

    Hi Alison – My sister is a foster carer. At present she is looking after a baby on oxygen. She has very dry hands and cannot use a moisturiser that contains oil because of the hazard with oxygen. Can you suggest a handcream for her? Thanks

  25. linda pegram February 3, 2009 at 1:18 pm -  Reply

    hi alison lv your shows ! got a problem with my eye area,i am 42 have always looked after my skin but as i am getting older i am not liking my eye area.at the moment i am using either elemis pro collogen when i can afford it ,elemis moisture day or gatineau,i have just started on my second pro collogen eye renual but am not really noticing alot of differance,as its quiet expensive,is there anything else i could try ?? my concern is not really wrinkles its the texture,underneath my eyes seems creapy and loose is there any products out there to help tighten up please help me alison thanks lin from cheshire x

  26. julie hughes February 4, 2009 at 8:12 pm -  Reply

    Hi Alison,
    I have very dry skin on my face, an remember a face mask that hydrated your skin, and you could see it sinking in where the skin really needed on application.
    But for love nor money can I rememberwhat the face msk was? are you able to help?
    many thanks

  27. sam February 5, 2009 at 12:35 am -  Reply

    Hi Alison,
    please advise me on what concealer I can use by itself or with foundation as well. I am 35 afro caribbean with dark skin which gets very oily and have acne scarring which I would like to cover up. I don’t really like the liquid product.
    Much appreiciated thanks

  28. Yvonne Carrera February 6, 2009 at 6:22 pm -  Reply

    Hi Alison
    I will be 40 next year and feel that I need to get into a really good skin care routine. At the moment all I use is Decleor cleansing milk and toner. I have afro caribbean/asian skin, oily t-zone, ocassional breakouts and blackheads from time to time, as well as large open pores. I would also like to get an eye treatment as my eyelids are quite hooded and I have bags under them and fine lines. There are so much products at QVC and I feel overwhelmed in terms of what to get. Thanks Yvonne – London

  29. Fiona Challen February 7, 2009 at 1:50 pm -  Reply

    Hello Alison
    I use Philosophy/Liz Earle on my face, but have a problem with hyper-pigmenation on my chin from having very sensitive skin and also as a side effect from long term medication, it’s not from acne. I tried help Me, but unfortunately this did not help and I was wondering if there was anything you can recommend? I use bare Escentuals make up to cover it up which works well, but it would be lovely not to have to use it!
    many thanks Fiona

  30. Evelyn Little February 7, 2009 at 4:15 pm -  Reply

    Hi Alison, I’m 61yrs old now (A recycled Teenager) as I call myself. According to the Doctors and Specialists I attend I was not supposed to see my 56th Birthday Ha Ha Ha They dont know me I’m a determined Teenager if someone tells me one thing I do the other so I’m still here alive and kicking, although I’m on a lot of Medication for the pain etc., I thought it would affect my skin but no I got into the Liz Earle’s treatment and my skins as soft as a babys bottom. My Husband has an annoying habit of stroking my face and arms because he says he cant believe how soft my skin is. He says for someone thats supposed to be dying (according to all the medical Specialists) I look so well and beaming with life he says I look 15yrs younger than what I am. You’d think I’d look older and all wrinkled. Thats what I call perfection from a product Liz Earles made me feel great. Move over Jane Fonda I beat you by a mile. Love Evelyn.

  31. Jennifer Quinn February 8, 2009 at 9:26 pm -  Reply

    Hi Alison lv your shows always learn so much. I have a problem with my makeup, I have just dyed my hair blonde from being dark brown and now I am not sure what colours I should be using. I have Green eyes and pale skin, which is combination. I am 35 years old. Can you also suggest what I can use under my eyes as I have very bad eye bags which never go whatever I try.
    Thankyou Jennifer from Newcastle upon Tyne x

  32. sue February 9, 2009 at 11:28 am -  Reply

    Hi Alison
    Can you use Decleor Arromessence oils with Gatineau?

  33. kath atkins February 9, 2009 at 1:07 pm -  Reply

    Hi Alison i have fairy young looking skin for my age which is 43 but i have developed the 11 lines inbetween the eyes and my skin has become a little creepy on the orbital bone at the moment i use cleanse and polish gatineu 3d and radiance moisturisers and hope in a tube for my eyes.I work as a nurse and do alot of night shifts i think this causes alot of problems with dryed out skin around my eyes i love decleor hydra floral but dont know if its got any anti aging benefits,im also prone to an oily tzone,please can you advise which product would be best for my eye region

  34. R Rayan February 10, 2009 at 7:35 pm -  Reply

    Hi Alison,
    I am 31 yr old Asian with fair to medium tone skin colour.I had chicken pox recently and have scares in my face due to it. Could you suggest any moisturing cream or essential oils that would help me to reduce visibility of the scaring. I use products from Elemis, Declor and Liz Earle. I would also like to try Smash box correction primer but I don’t know which one to choose Adjust or Blend or Photo Finish primer. I would really appreciate your help in this matter.
    Thank you so much,

  35. Jean Jones February 11, 2009 at 9:22 am -  Reply

    Hi Alison,
    I love skincare and use all your ranges. I am currently using philopsophy exfoliating cleanser and elemis enzyme wash in the evening. I am using the exfoliater too much or is it ok to use every day. I also use micro delivery peel once a week. I am 53 years old.
    Jean, Preston

  36. MISS G BURKE February 12, 2009 at 10:32 pm -  Reply

    Alison love your shows, my daughter is in her early twenties and is suffering from bad acne roscea on her nose and a bit on her chin; she often has breakouts but her cheeks and forehead is normal. She is currently using Liz Earle as the products are soothing but does not help prevent breakouts. Could you please help recommend a suitable beauty routine and what make-up would help cover up the acne but not cause breakouts?

  37. sharon prendeville February 12, 2009 at 11:02 pm -  Reply

    hi Alison, i would like your advise on what skincare is best for my 16yr old daughter, shes a smooth pale complexion,[ dark hair and eyes] shes tried a few of my beauty products but has had breakouts [liz earle, elmis,] i dont want her give up ater these not so good results, she seems to have a normal skin, but prone to the odd spot [mainly on forhead and chin] she doesent wear make up, shes lazy and everything needs to be done quickley

  38. sharon prendeville February 12, 2009 at 11:15 pm -  Reply

    hi Alison, help, ive got in mess with my skincare, ive got lotions and potions everywhere, im 46yrs old and got normal/dry skin, i dont have much time to spend on myself, so id like a quick routine,ive notice my eye lids are starting to droop and look creased, sometime my colour looks dull and tired, i also get puffyness under one eye, tried liz earle, and elmis pro collagen, but not noticed much differance, a also suffer from xenthplasmia [raised yellow skin patches on both my eyes] these run in my family, and are not due to cholestural,id love to cover them but nothing works, can you help x

  39. Mrs Janette Dodd February 13, 2009 at 4:36 pm -  Reply

    Just wanted to say thank you for the fabulous beauty morning I had with you all on 16th jan.As a therapist it was great to be treated myself for a change.Also wanted to thank you for inspiring me in my choice of career after my children.Did hair and beauty at London College of fashion 28 years ago but did more hair on leaving and had salon for 10 years.Listening to you was like listening to my lecturers and I realised I remembered much more of my beauty therapy than i had forgotten.Did some top up courses and now my mobile business is 18 months old and i’m loveing it and very popular with mums at school!Thanks Alison.

  40. jacqueline bell February 14, 2009 at 10:03 pm -  Reply

    Hi, I am 45 years old and suffer with very dehydrated skin. I seem to keep this under control, with plenty of exfoliating and hydrating masks etc. My problem is small criss-cross lines under the eye, which seem to get worse every day. I was wondering if putting too much eye cream on to the eye, causes the skin to become even thinner and make the fine lines worse? I even notice when I get up in the morning after sleeping on that side the lines seem worsened. I don’t suffer with bags under my eyes or deep lines, just the fine ones that are a problem. Any ideas how these can be improved. I have tried the genie, but didn’t like the feel of it on my skin. I use a good eye cream twice a day, but would like something that would fill in these fine lines and not rub off after a few minutes.

  41. Helen Wallington February 15, 2009 at 11:56 am -  Reply

    Hi Alison
    In need of some help with my eyes please as they are now aging me. Am nearly 49, getting hot flushes ands skin underneath is dry and crinkly although I don’t have deep winkles and don’t sunbathe much. Eyecreams just don’t sink into the skin and make my eyeliner run.
    Using Alpha H complete eye complex, love the effects but skin feels too taught so what should I use aswell? Use Eyebright in morning for puffiness.
    Have oily, yet sensitive skin that gets dehydrated at work.
    Grateful for your advice.

  42. Bev Griffiths February 16, 2009 at 10:55 pm -  Reply

    Am a beauty nut ever since I was 13 and love all the beauty programmes. I am now a huge fan of Gatineau and for my 49th I would like to go to a Gatineau salon for a facial. However, struggling to find one. I live in East London. Any suggestions? Andrew says about his salons being the best. Where are they please?

  43. Gail February 17, 2009 at 7:55 am -  Reply

    I have a little girl age 11 and I would like her to start using a face wash and moisturiser – which products would be suitable for such young skin?
    Many Thanks

  44. Maddie Turner February 19, 2009 at 2:49 pm -  Reply

    I am currently using philosophy purity cleanser and hope ina jar moisturiser but have noticed over the last few weeks that my t zone has become very oily again, could it be the product im using? also can you recommend a good eye cream as at the moment i dont use one. I like the look of Lulus products but have just turned 30 and am not sure if im too young.

  45. Lin February 21, 2009 at 6:43 pm -  Reply

    Hi Alison
    My daughter had a 18th birthday recently and we went shopping was introduced to a new line which was fun colours in eye liners and mascara which are both waterproof. My probelm us that we use florical and it just does not remove the eye liner without rubbing. Please can you recommend a brand to remove waterproof liner without rubbing. I hate the thought of not using my florical but I love these new colours. Many thanks

  46. Christina Stewart February 21, 2009 at 9:58 pm -  Reply

    Hi Alison, I am 58 years old on a lot of medication for athritis and my skin get very dry,i use gatinau at the moment but the lines around my eyes are getting worse and in the last month I have notice there is a little sagging at the sides of my mouth. A friend saw a programme last week and you said that there was a product that would keep your make up from sliding off, I sometimes find that my make up is sweating off before I finish putting it on, my friend thought it was cosmetics a la carte but I’m not sure. Any advice would be great. Thank you for all the advice you give on air. Yours Christina

  47. Michelle kinsey February 22, 2009 at 12:07 am -  Reply

    Hi Alison lv your show use lizearle great,hope I use the right one I use the light as I’ve got greasy forhead+chin and dry cheeks. The main thing that I would like to ask is I allways have very dry lips and allways get coldsore’s is there anything you can suggest to use,any help would be great xmichelle from Coventry

  48. Raine February 22, 2009 at 11:53 am -  Reply

    Hi Alison
    I am 63 years old and have normal skin but I have very deep crow lines, forehead lines and on the side of my right chin have two very deep lines. Can you suggest anything I can use. Thanking you.

  49. Amanda February 22, 2009 at 7:51 pm -  Reply

    I wonder if you could help please. Several years ago I used to use a Molten Brown moisturiser, that you put on a fairly thick layer and let it soak in the skin (for dehydrated skin) then just gently wipe excess moisturiser off – this is not a cleanser, but is performed AFTER a thorough cleanse. Unfortunately MB no longer make this cream, so I was wondering if you could suggest anything else. Alot of “thick” moisturisers I have tried leave my skin greasy, lighter ones, I end up having to moisturise 3-4 times in a 20min period just for my skin to feel “normal”. Any suggestions?

  50. yvonne brady February 22, 2009 at 8:18 pm -  Reply

    hi alison i am looking for an eye cream to help with fine lines i have used decleor prouducts for years and now i am using liz earle which i like but i am always looking for the perfect eye cream please can you help

  51. Dee February 23, 2009 at 9:56 am -  Reply

    Hi Alison, how often can I use my Gatineau active eclat. I watched a program showing a different brand and the presenter said only to use exfoliants once a week because they could damage your skin.!! I am 61 years old.

  52. Kay February 23, 2009 at 4:22 pm -  Reply

    I need a product to treat my eyes which have in the past been very damaged but are now completely healed and I am in my 30’s with sensitive dry skin.
    I use Decleor gel eye makeup remover and the Melatogenine eye cream which works brilliantly on my crows feet and the skin is generally in very good condition, but I still have very deep lines just below my lower eyelashes and I can’t get the cream that close.
    I have also tried using the Melatogenine pen but this also makes my eyes water.
    Can you suggest anything to try?

  53. Anita Magee February 24, 2009 at 1:59 pm -  Reply

    Hi Alison,
    I’m 34years old and just came out of hospital.The skin on my face is dry and flakey especially across my nose.I have big dark circles under my eyes and my eleven lines and the lines across my forehead are very noticeable.I’ve also noticed quite a few blackheads on my nose.I have never used a skin care range before.I love watching you on QVC but I’ve never been courageous enough to ask for your help.
    I’m hoping and trusting in you for HELP.
    What do you suggest? Where do I start?
    Waiting in anticipation. Many Thanks.

  54. Usha February 24, 2009 at 8:24 pm -  Reply

    Hi Alison,
    I am 28 years old, Indian skin and am currently using the philosophy range, purity made simple cleanser (which i adore, as so simple & uncomplicated to use, as i wear alot of makeup & it does the job 🙂 micro delivery exfoliator every other day, followed by hope is not enough serum and hope in a jar moisturiser.
    It has been great, but the past couple of months , for the first time i have broken out with mild acne spots (diagnosed by doc due too hormonal inbalance) on one of cheek bones.
    My diet is pretty good, drink lots of water, the doctor had prescribed a topical cream, but it dries out my skin.
    I have been using decelor neroli arromessence oil, the past few weeks, and the spots have slightly subsided, please is there anything that you can reccomended? The rest of the skin on my face is great, not oily or dry..

  55. Emma February 25, 2009 at 12:39 pm -  Reply

    Hi Alison, love your shows.
    My four year old son’s nails have started peeling. Sometimes they even split. I have only just noticed the problem, so it isn’t too bad yet, but I’m hoping you can reccommend something that won’t look like he’s wearing clear nail varnish, before they get any worse.
    Thanks, Emma xxx

  56. Maria February 25, 2009 at 7:09 pm -  Reply

    Hi Alison,Im a 44 year old women, whose skin seems to change from week to week, I think i may be in the early stages of menopause as my periods are all over the place, hot flushes, broken sleep. My skin is dry on the cheeks, at times oily on the forehead, around my nose is red with lines and i alway get pustuals there. My chin breaks out in red hard lumps, that are painfull and then turn into pustuals, these seem to take for ever to go, and often scare. I’v started to use decleor and would be grateful if you could advise me as to which produts would work best for me. Kind regard Maria, From Staffordshire.

  57. Rachel Hepburn February 26, 2009 at 12:18 pm -  Reply

    Hi Alison, I am 24 years old and looking for a new cleanser. I have very dry skin. I have used LOADS of different types of cleansers but they all seem to leave my skin tight and itchy. Any advice would be great! Thanks.

  58. Ria February 26, 2009 at 10:48 pm -  Reply

    Hi Alison, I took your advice and bought Philosophy starter kit, can I apply the serum around eye area? also baecause I have oily skin how often do I apply to benefit, I’m 24 and and want to really prevent lines and get into good skincare routine. On a typical evening would I apply hope in a jar, the Serum then hope in a tube?
    Like I said how often should I apply the serum I dont want to overload my skin and make it more greasy.

  59. Maureen Smyth February 27, 2009 at 7:07 pm -  Reply

    Hi Alison I am a 66 year old with red hair and pale complexion I am on Wait List for LG 226141 I like my skin to have a slight tan glow what bronzer would you recommend for me.

  60. lorracuk March 1, 2009 at 7:54 am -  Reply

    Hi Alison
    I recently purchased the Gatineau Absolute Nourishment Duo, but I am not sure when to use the serum. I currently use Decleor Neroli before my moisturiser. Should I use the serum instead of Neroli or if I can use both together, which order should I use them?
    Thank you

  61. kinaz March 1, 2009 at 3:27 pm -  Reply

    Hi Alison,
    Im 29 -moderate smoker. My skin is okay but my problem is the area around my eyes. it is very wrinkely for my age…what do recommend?
    Another thing,My friend in Qatar told me that she was using a product from Gatinuea laser collection (pink tube with roll for eyes) which worked very well for her. I tried getting it from QVC website but seems that they are not doing it anymore…anyway I could get one?
    best wishes

  62. jean jones March 2, 2009 at 10:38 am -  Reply

    I have purchased the tsv gatineau. Could you tell me if the lip plumper is suitable for vegetarians.
    Thank you
    Jean Jones

  63. Jo March 3, 2009 at 1:25 pm -  Reply

    Dear Alison,
    I’m 41 Year’s of Age, I don’t have any health problems that I’m aware of, I’m also a contact lense wearer. I’ve recently noticed that I’m getting very puffy eyes and dark circles in the mornings, could you recommend an eye product that would reduce the look. I mainly use Liz Earle & Decleor products although I’ve tried Decleor’s eye gel and Liz Earle’s Daily Eye Repair I haven’t notice much difference. I would appreciate it if you could recommend something different to try.

  64. Marina Davidson March 3, 2009 at 9:09 pm -  Reply

    I have a cool pale skin tone and would love philosophy supernatural in a lighter pink shade.maybe the same colour as benefit bad gal!!! could you please put a word in for me.

  65. sandra rainey March 4, 2009 at 6:48 am -  Reply

    Hi Alison need your help, I am 56yrs and for years always thought i had combination skin as i have a very very shiny tzone, and make up is a nightmare, but i am now having the terrible sweats, and everything feels horrible and greasy, incidentally i have always looked after my skin and dont have wrinkles and very few fine lines just at side of eyes and around the mouth only.
    i have tried most of the products on qvc, and currently using the Gatineau radiance kit that was svalue, but after reading some of your tips, i am wondering if i should be using ageing products, despite my age. I used prolagene gel a long time ago and cant remember if results were fab or not. I also have hyra floral and iris oil, but using gatineau at the moment. I also alternate between bare escentuals,smashbox and laura geller powder foundations, but still sweat it all off and get oily tzone. I have tried SBC and although they are gels I find them tacky and they dont sink in.
    can you help, i am not good at diagnosing my skin.

  66. Paula Price March 5, 2009 at 7:51 pm -  Reply

    Hi Alison,
    I would be grateful for any advice you can give me please. I am due to have an ankle operation shortly and will be left with 2 scars. Once the stitches have been removed and the scars have healed, is there anything you can recommend please that would help to heal/fade the scars?

  67. Sue March 6, 2009 at 8:02 pm -  Reply

    Hi Ali, I get all my skincare advice from watching your shows and now vary between Decleor, Elemis and Gatineau. My daughter will be 13 this month and she has acne all over her face, in a V down her front and down her back to her waist line. I bought her Cleanse and Polish and now she has really clean acne! I took her to the Doctors and he prescribed Duac gel that she has to put on every night which is helping to clear up her spots but now she is getting dry flakey skin on her face. I don’t want to set her spots off again but feel she could do with some sort of moisture(?), could you let me know what would be the best thing to do for her as she is AT THAT AGE!!! Thanks. Love your shows, they are both informative and very entertaining, who will you be taking the mick out of next! Lots of love

  68. Laura Daniels March 8, 2009 at 6:54 pm -  Reply

    Hi, I love your shows:)
    I am 16 and want to start using a proper skincare routine, the problem is though I have greasy skin so not sure what product to use as most tend to give me bad spots, so do you have any recommendations?
    Also, i’m only young but I have quite a bit of cellulite, what can I do ?!
    Please Help…Thanks x

  69. sheila walsh March 9, 2009 at 11:21 am -  Reply

    Hi Alison
    Just recently on air your skin has been looking very healthy and sunkissed as I know you hate the idea of sunbathing and sunbeds could you tell me what products you have used to get this effect
    Sheila in Leeds

  70. Judith March 9, 2009 at 8:45 pm -  Reply

    Hi Allison
    just a note to say your new hairstyle is fab you really do suit it well done Allison.

  71. Jane Eccles March 9, 2009 at 8:48 pm -  Reply

    Hi Alison. Just wanted to say that I think your new hair do is FANTASTIC. Makes you look so glam. Haven’t caught your shows for ages for one reason or another but made a special effort for Arran Aromatics as love hols in Arran & shopping @ the store. But was amazed at your new look, it’s fab. Takes years off – & you already looked young enough as it is.

  72. Cathy March 9, 2009 at 8:56 pm -  Reply

    Hi Alison
    I’m currently using the Ultrasun range of sun protection on my face daily. I apply this first, then serum or oil (whichever I am using at the time) and then moisturiser. Is this correct or should I apply serum/oil/moisturiser before the Ultrasun?

  73. Cathy Hughes March 9, 2009 at 11:31 pm -  Reply

    Hi Alison,
    Would just like to say your hair looks Fabulous. It takes years off you looking so much shorter. Do you like it yourself?

  74. Barbara March 10, 2009 at 5:44 am -  Reply

    I would like to thank Alison for her non nonsense straight talking – she convinced me to purchase from QVC – and my whole beauty regime at 68 has changed. Thank you Alison Young

  75. yvonne wallace March 10, 2009 at 11:40 am -  Reply

    hi Alison,I am going on holiday soon,and a while ago there was suntan lotion you put on 2weeks prior to your holiday which im sure you said stopped or helped you not get prickly heat,would be oblidged if you could help.

  76. madiha March 10, 2009 at 2:48 pm -  Reply

    hi alison , i m in my early 30s n got a lot of fine lines under my eyez so can u tell me which product to use . i was going to buy lulus product but thort to get sum advice before i go for any thing .thanx madiha

  77. Claire Gregg March 10, 2009 at 8:06 pm -  Reply

    Hi Alison
    I am 33 years of age, and I am currently using Liz Earle products as part of my daily facial routine and Hope Is Not Enough night cream.
    I have prominent lines on the forehead and by the bridge of my nose (stress & frowning lines!).
    Could you recommend any products to improve their appearance (PS: I have combination skin)?
    PS: love your shows

  78. jackie alexander March 12, 2009 at 3:55 pm -  Reply

    i have had in my cupboard some sbc products i bought as a set from qvc – the other day i used the detox gel under just one eye (not knowing whether it may be too strong for this area)and to see if it would make a difference – the difference was amazing it looked like i had had surgery, even better, so i then applied it to the other eye. Is it safe to use under the eye on this delicate area?

  79. Nurjan Begum March 13, 2009 at 11:09 am -  Reply

    Hi Alison
    I have purchased products from QVC, wanted to know which order I should use them please:
    Liz earle, cleanse polish, toner, skin repair moisturiser.
    I have purchased Bare esentuals – bare minerals foundation SPF15
    And Ultrasun All day protection SPF 17.
    In which order should I apply?
    Thank you NJ
    p.s what can I use from liz earle range to get rid of dark circle under my eyes?

  80. Pauline Lumsdale March 14, 2009 at 10:36 am -  Reply

    Hi Alison,
    I have coarse, dry hair and can be frizzy aswell. What products do you recommend for mr hair?
    Hope you can help

  81. maggie March 14, 2009 at 5:35 pm -  Reply

    my skin is somoily i only have to have my makeup done for 2 hours and then its so oily and shiney i look like ive had a water fight???please help

  82. Michelle March 14, 2009 at 5:39 pm -  Reply

    Dear Alison
    I desperately need your help. I am a 34 yr old black female , who have always been prone to break outs.My skin is sensitive. I use skin care products from Dynasty clinic faithfully to cleanse and moisturise my skin. Recently my skin has gotten worst. It first started with itching on the Friday afternoon. On Saturday it then became dry and flaky.It is rough to touch and sore. The pimples are raised and infected. The worst areas are around the chin and cheeks.There are also many small dark marks, which looks like acne scars but some are in areas where I didn’t have pimples or scars before. It is frustating as I follow a beauty regime. In meetings when I speak I feel that rather than people listening to what I am saying they are instead staring at my face. So many of my work colleagues ask me what happened.It is making me feel down and ruing my confidence.My G.P has reccommended antihistamine but even the non drowsy makes me less alert which is a prerequisite at work. I work long hours but so do many others in the Nhs, to meet demands.
    I trust you as you recommended L’Occitane products for dry skin and they worked.
    Please help me. Have a nice day.

  83. Fran March 16, 2009 at 3:55 pm -  Reply

    Hi Alison can you help me iam 22 & have a lot on congestion on my forehead & get breakouts all over. i get dry patches but also have oily skin. can you please reccomend a whole skin care routine for me please!!! help!!! thanks fran

  84. Jane Hutchins March 16, 2009 at 8:52 pm -  Reply

    Hi Alison
    I really need some help, i am 24 years old and for the past 5 years have had nothing but problems with my skin since having my 3 children. I have no idea what skin type i am, so i never no where to start when buying products, and sometimes feel like im doing more damage than good. I have really dehydrated skin with the fine lines on my forhead and cheeks, i also suffer with oilyness but i also have dry patches around my nose. I suffer with breakouts and have some scarring.Its just so dull and horrid. Iv started using elemis which im loving and noticing a difference, but would really like to know what products i should exactly be using on my confused skin.

  85. tanzila March 16, 2009 at 9:27 pm -  Reply

    hi alison..love ure no-nonsense and honest discussion about beauty on qvc..have bought many products becuase of ure advice,,,thanks.
    im now approaching 30 want to know what ant-ageing routine i should have now if any…thanks xx

  86. Fiona McLearie March 17, 2009 at 1:19 pm -  Reply

    Hi Alison,
    I love your shows and your enthusiasm for all of the products. I use Liz Earle and Gatineau I am 47 yrs old and still have an oily T Zone. Should I change to Liz Earle’s new Super-rich Moisturiser. I find i am having to blot my face during the day 3/4 times. Also when I get up in the morning I feel my eye area is very dry. Any suggestions??
    Thank you
    Fiona McLearie

  87. Tina March 17, 2009 at 10:18 pm -  Reply

    Hi Alison – are you able to say were Lee Bradley has disappeared to?? Robyn is lovely and I’m still a Philosophy fan but I’ve missed Lee!

  88. Neeta Vekaria March 18, 2009 at 8:48 am -  Reply

    i’m a 28 year old asian women with oily/combination skin who still has active acne. i recently purchased decleor balm essential, and it seems to be working well for me so far. i use abc skinwash to cleanse in the morning and night.
    i was wondering whether using Alpha-H White Gold would help with the hyperpigmentation marks left behind after acne?

  89. jean jones March 18, 2009 at 11:42 am -  Reply

    Dear Alison.
    Could you tell me if philosophy cleansing exfoliating wash is suitable for use on my upper eye lids as I have quite bad lines there.

  90. d James March 18, 2009 at 12:59 pm -  Reply

    Hello Alison,
    I am 42 years old, following failed IVF treatments I have seen an increased ageing of my skin. My main concerns now are the deep lines going from my lips to my nose and deep worry and frown lines on my forehead, I am looking to begin a new skin regime but am confused by all of the products available. I would like to incorporate the decleor range, my skin is generally normal with no spots. Thank You

  91. Jacob March 20, 2009 at 10:13 pm -  Reply

    Hi Alison … I am wondering if you could help me at all. I am a 19 yr old male and have acne over my neck and back. I am on my second course of tablets from the GP and they are helping but I can’t stay on them forever so want to find something else. Sometimes the acne is huge red lumps and sometimes it is white and black heads. The lumps on my neck are particularly painful and this tends to get me down. Can you please recommend something to ease the swelling and inflammation … the spots I can handle – the pain is a nag. Thanks – Jacob

  92. gloria ward March 22, 2009 at 7:23 pm -  Reply

    hi alison,i am desperate.i have just started getting a very dry flaky and itchy scalp,also a lot of redness around the hairline.i tried philip kingsley products to no avail.i am wondering if i have developed psorias is there any help out there for me

  93. Jean Ellison March 23, 2009 at 1:03 am -  Reply

    Hi Alison!
    I am a huge fan of all the Philosophy products and have always enjoyed Lee’s presentations. BUT, what has happened to Lee – will he be coming back to QVC soon?
    Love Jeannie. Scotland

  94. Denise March 23, 2009 at 7:33 pm -  Reply

    Hi Alison,
    I’m in my late 40’s and still have very oily skin which is prone to breakouts.I’m using Elemis sensitive cleanser,tri ensyme resurfacing facial wash and sensitive toner with pro collagen day & night creams. Is there anything else I could do to help with the excess oil? I also have broken thread veins over my nose. I exfoliate twice a week and although my skin is better than it was, I would like to get rid of the shine!

  95. D.M. March 24, 2009 at 12:04 pm -  Reply

    I am thinking of using Ultrasun 20 or 17 as a once a day sunscreen. Do I apply it before or after a daily moisturiser? Will it affect other skincare products?

  96. zara March 26, 2009 at 5:16 pm -  Reply

    Hi Alison,
    I am of mixed heritage,mother white and father black. My skin is medium complextion. I am 41. My skin can be dry,on cheeks and nose,oily on forehead and chin.I often get small breakouts on cheeks,nose and chin. All breakouts leave scar marks on my skin.So my skin rarely looks healthy,clean or clear. Can you help. I have tried a range of QVC beauty products but not used anything long term.

  97. bushra March 27, 2009 at 10:13 am -  Reply

    hi. Please can you start selling an SBC duo with at least a litre size of the lavendar bath soak. I’ve noticed that you dont feature them in todays special values either.

  98. Brenda March 28, 2009 at 12:43 am -  Reply

    Hi Alison
    I am 44, female and live in the middle east, what should I use for my dyed hair as it gets very dry and faded with the sun, and what should I use for my skin I use a sun cream and have cleansing routine (Liz Earle) should I be using anything specific because of the sun.

  99. Nina March 29, 2009 at 6:33 pm -  Reply

    Hi Alison,
    I’m a 21 year old Asian. I get the occasional spots and get quite a few dry patches.
    I am currently using Liz Earle and love it.
    However, I am going to India in the summer and needless to say, it gets extremely hot – so much so that when I apply my moisturiser there, I just sweat it out. Along with the dehydration from the flight – this causes my skin to be dry all the time with dry flaky patches all over, especially around my eyes.
    I would really like some advice on firstly, the best moisturiser to use during the flight as my skin gets extremely dehydrated and itchy as well as the best moisturiser to use while i’m out there.
    Thankyou so much for your time

  100. liz Mc Clymont March 30, 2009 at 7:00 pm -  Reply

    hi alison, i`m looking for something from the SBC range that will help my husband, he is a Diabectic, insulin dependant and where he injects gets sore, i was thinking either Aloe Vera gel or the Arnica gel, would any of these be good for him to try..Thanks Liz from Dumfries and Galloway Scotland.

  101. Caroline Duff March 30, 2009 at 8:51 pm -  Reply

    Hi Alison, am 51 years old, menopausal (sweats!) with very oily T zone and cheeks. I love Elemis products but would like to know which ones would give me a proper routine. Also have sagging skin with deep ridges at either side of my mouth (not attractive!). Other problem is which make up to wear – I love the idea of mineral makeup but whenever I try it it seems to cake and accentuate my wrinkles. I HATE the smell of lavender which seems to rule out so many products. I’ve spent so much money on products and make up that just don’t work. Please help!

  102. june hooley March 30, 2009 at 9:25 pm -  Reply

    please could you advise which self tan is the best for the face which does not dry out the skin, i am fair . many thanks june.

  103. lynda marshall March 31, 2009 at 12:34 pm -  Reply

    hi alison can you please help i have tried almost every brand of product to rid my cheeks of blackheads nothing has worked, i have used baume essential. philosophy, decleor i am now desperate please help i am in my 55 thank you

  104. Roshni March 31, 2009 at 5:06 pm -  Reply

    Hi Alison
    I am a 28 year old Asian girl and over the last year I have lost 2/3rds of my hair. I have an iron-deficieny which is being treated but I would like to know what products to use to make my hair look full and well conditioned. Thanks

  105. karen platt March 31, 2009 at 5:10 pm -  Reply

    hi alison,
    i am hoping you can help me. i have suffered from sensitive skin from as far as i can remember. i am now 25 yrs and it is getting really wearing. i currently use liz earle cleanse, tone and moisturise and on occasion, no7 makeup – however my face seems to have broken out with acne on my chin, cheek and spreading to my neck area – anytime i wear makeup my acne flares up worse – i am looking to see if i can could change makeup with your recommendation of new brand and see if anything will help fight the acne? thanks

  106. Maria April 1, 2009 at 5:20 pm -  Reply

    Hi Alison
    I used to use ABC Exfoliating Tea Tree shower gel. loved it, bought when you recommended for us “larger” ladies, especially under the bust area. Unfortunately this has been discontinued. Can you recommend another exfoliating shower product to use? I am 57 with quite a sensitive skin. Hope you can help. xxxx

  107. vicky gough April 2, 2009 at 1:04 pm -  Reply

    hi alison, i love yourshows and use elimis for my skin which has helped clear up my breakouts and my skin now looks great but i suffer from very greasy hair could you please advise me on what i cn use

  108. zanele moyo April 2, 2009 at 1:49 pm -  Reply

    hie Alison
    I am 37 years old and of african origin with light brown skin.
    i have been living in England since 2002 and i have gradually developed dark browm dipigmantation marks on my face .They have practically covered the whole of my face and l look different and l cant go out because l am always thinking about them and l feel dont look any preety anymore.
    l have no clue what to use to treat or to stop it from spreading
    i would be gratefull for advice.
    please help me.

  109. karen urbina April 2, 2009 at 4:07 pm -  Reply

    Hi Alison,
    I have olive skin tone and cannot seem to to match a lipstick. Ideally I would like my lipstick to youth looking without it looking to pink or to red which I have a hard time finding and my question is which out of the Fran wilson range would you recommend? Also I suffer fron insomnia and have tired looking eyes with dark circles and fine line which product would be the best?
    Many thanks,

  110. Julie Pluck April 3, 2009 at 9:29 pm -  Reply

    I have very light grey hair, blue eyes and I am in my early fifties. I love my hair colour but don’t know the best colour make up wise to wear. Black mascara is too stark and brown looks wrong. Any ideas….

  111. Dawn Underhill April 4, 2009 at 6:44 pm -  Reply

    Dear Alison
    My twelve year old daughter two days ago burnt her scalp using some hair straighteners. There is now a bald patch and she has been understandably very upset. There is no redness or any scab on the area. My worry is that the hair will not grow back.Can you advise or recommend anything? Help!

  112. Natasha April 5, 2009 at 3:50 pm -  Reply

    Hi Alison.
    I am after some sun screen advice please. Having sadly lost my aunt to skin cancer last year, and both my mum and nan also having experienced forms of it, I am now paranoid about the sun. I used to love lying in the sun, and used sunbeds for a prolonged period in my late twenties. I am now 35 and, thankfully, my tolerance for lying in the sun is very low and has been for a few years. However, I am fed up of being pasty and having to apply fake tan, and would like to get a nice healthy glow when we go on holiday in September.
    I am tempted to go with an spf50 all over, but want one that will be kind to my oily face, and still enable me to get a nice glow. What are your recommendations please?
    Many thanks,

  113. Jennifer Austin April 6, 2009 at 6:39 pm -  Reply

    Hi Alison, love watching the shows learn so much from you, could you please help me, i have under my eyes – under the skin in the corners little white spots, i have had them for years – could you please tell me what they are and what causes them and how to make them go – i use diffrent skin care – gatinue – liz earl – decleor XXX

  114. Suzanne Purdy April 7, 2009 at 2:29 pm -  Reply

    Hi Alison I am now 52 years old so going through the menopause. Of late a find my face very dry and it seems to have lost its glow – what would you recommend as a moisturiser and and also to put the glow back in my cheeks! I do have a good cleansing routine and look after my self well, but there is no better person to ask for advice – looking forward to hearing from you -thanks
    Suzanne in Northern Ireland

  115. moira carmichael April 7, 2009 at 4:41 pm -  Reply

    alison, i have pcos and suffer from blackheads, oily skin and spots at the age of 43 i may add. i have just purchased decleor ylang ylan oil, night baume and am washing my face with clientele soy wash followed by decleor mattifying toner and moisturiser. i have been following this routine for about a fortnight and i feel my skin is still oily and i am breaking out in what i can only describe as plooks! please help i had saved up for these products and had expected more. am i doing something wrong or should i persevere longer. m. carmichael

  116. Natalie Kelly April 7, 2009 at 7:31 pm -  Reply

    Hi Alison. I am 33 years old with a combination skin. I don’t really get breakouts but suffer with open pores accros my cheeks and nose and also have blackheads. My skin can be sensitive at times and can look a little ruddy around my nose. I have just ordered the Decleor 4 piece soothing collection. Would you recomend this or should I try something else. I have just tried the Mary Cohr discovery kit but haven’t really noticed much of a difference.

  117. Anthea April 7, 2009 at 9:03 pm -  Reply

    Hi Alison,
    I love watching your shows and all the help and advice you give out. I am 35 and suffer from dry sensitive skin I have tried a few gatineau products and have found them a bit harsh. I have medium Afro Carribean skin tone and have loose lined skin on my eyelids which means my makeup is hard to apply and does not last long. I also suffer from dark circles under my eyes and a few lines. Can you suggest a cleansing and moisturising routine that will be gentle to my skin. Secondly could you suggest a eye primer for my skin tone… i’ve been looking around and they all seem too light!
    Thanks very much and keep up the good work!

  118. Robert April 7, 2009 at 9:23 pm -  Reply

    Hi Alison
    I have a facial skin issue and wondered if you could help?
    I’m 24, and over a year ago I used a facial wash that severely dried out my skin and my face hasn’t been the same since. My skin elasticity became really bad and really dehydrated. When I look at my face at a certain angle in the mirror next to a window, the skin looks REALLY dried out and stretches when I move my facial features! The skin doesn’t look smooth anymore. I took 800mg-1000mg of GLA, DHA and EPA oil capsules [per oil] for over 2 months but this didn’t do anything! Whatever dried my face out has eliminated something from my skin.
    Can you please help and offer me advice on what to do or what to take/use?
    Thank you very much, I look forward to a reply! 🙂

  119. Claire Donnelly April 7, 2009 at 9:42 pm -  Reply

    Hi Alison,
    Was wondering what you could recommend to reduce deep lines running from nose almost down to chin(tried pro-colagen and it made me break out) They make it look as if I’m frowning or unhappy all the time. I currently use Liz Earle C&P and Trienzyme wash for cleansing/washing. I also use Prolagene and Decleor experience de l’age or Liz Earle moisturisers.
    Many thanks, Claire

  120. christine bell April 8, 2009 at 10:21 am -  Reply

    Alison, I love your new hair cut and colour. Please would you be so kind as to let me know which salon, stylist/colourist give you your fab new look. Your new colour tone is perfect for your skintone.Thankyou, Christine.

  121. Jane Wright April 8, 2009 at 3:24 pm -  Reply

    Hi I hope you can help me I am 51 and menapausal and am salycilate sensitive so as I am sure you know there are limitations on what I can use. I would love to be like others and use some of your many products but to be honest I dont know what if any are suitable. The main problem is facial skin care especially with some sort of sun screen but advice if possible about anything that I can use would be gratefully received. Thankyou Jane x

  122. Seana April 9, 2009 at 4:47 pm -  Reply

    Hi Alison,
    I wondered could you advise me about what skin care products would be most suitable for me.
    I am in my early 30’s but have developed lines and wrinkles around my eyes, mouth and on my forehead and slackening skin on my jaw line. Thanks in advance.

  123. Jenny Hill April 11, 2009 at 2:44 pm -  Reply

    Dear Alison,
    I’m writing to you because I believe you may be able to help me. I thought I heard you say on air that you had had a thyroid condition. I had mine removed 10 years ago after it was dangerously overactive, I have now been left with an underactive one!!
    My problem now as I approach 40 is my skin and hair are so sluggish!! I had my hair cut short to combat the 47 different lengths I have through it, even though it is good condition. Also if I get a spot it takes for ever for the skin to repair itself after spot has gone so I end up with a dark patch/scab.
    Could these two problemsbe related to my condition which is otherwise ok day to day? I would be really grateful of any advice you could offer me.
    Kind regards

  124. Jo Aldridge April 11, 2009 at 11:11 pm -  Reply

    Hi Alison,
    I just wanted to post a quick comment to say how lovely your complexion has been looking lately, esp today! – very natural and fresh, with no shine. What foundation are you using on screen? As someone who has similarly fair skin, I am always on the look out for something that looks that good!
    Jo, Lincolnshire

  125. Ann April 12, 2009 at 4:53 pm -  Reply

    HI Alison
    I was wondering if you can recommend something that will help the appearance of Keratosis piliaris (KP) on the backs of my arms and also my legs.
    I have read about various options but wondered if there was one product or range that would really help.
    NB I have mild rosacea and HIGHLY recommend borage/primose oil).

  126. Laura April 12, 2009 at 5:20 pm -  Reply

    Hi Alison, I really hope that you can help me. I am 24 years old and I suffer from really bad stretchmarks on my stomach. I was very careful during my pregnancy but I still managed to get them. At the moment they are still pink and I would like some advice on how to improve the area.

  127. jean bolton April 12, 2009 at 7:25 pm -  Reply

    hi alison i work in a hospital so constantly washing my hands and useing the gell so i use hand cream but my nails are getting ridges i am 59 can anything help

  128. Gurpreet Kaur April 13, 2009 at 9:30 pm -  Reply

    Hi Alison, i am going to Egypt in July and am looking for a good spf. I am a bit confused on which sun protection factor number to take with me, i am very fair skinned for an indian with dark hair and tend not to burn easily. i love the ultrasun product and use the spf 20, would this be sufficient for my holiday or should i increase the factor? Thank you for your help.

  129. Sandra Hampson April 14, 2009 at 1:11 am -  Reply

    Alison please help me. I have tried lots of products across the board and am still at GO. I had a hysterectomy in my 20’s and unfortunately didnt get any HRT until recently. I am now 44. I also have a slight allergy to lavender. I am about to try Alpha H and have started using the Akin cellular recovery. My main problem is that after cleansing, exfoliating, oil, serum then moisturiser – even though i wait for each one to dry, my top moisturiser just goes like a gommage on my face and neck. I have a long standing illness and am on a lot of different medication. I dont go out or wear make up daily, i just cleanse etc morning and night. Could i be doing too much? anyway do you think the alpha h or akin would be any good for me? My skin just doesnt react to anything. It doesnt tighten when the cream says it should and never looks any different from one product to another even when i give them time.

  130. Sue April 14, 2009 at 12:18 pm -  Reply

    Hi Alison,
    I love your shows but there are so many products I don’t know what to try next, I hope you can help me, I’m desperate! I’m in my mid thrities with combination skin, enlarged, congested pores and quite a few lines, my skin tone and texture is uneven and I suffer with tiny pimples on my cheeks as well as the blackheads, what a mess! I have tried a lot of products to help my skin but the other problem is that my skin has become sensitive and seems to flare even with sensitive specific products. I’m having real difficulty finding something and the only products that don’t cause redness then seem to make my oily t-zone worse. I’m getting married next year and I’m desperate to get control of my skin before the big day as I don’t get on with make up. Please please help, any suggestions would be very welcome but I know it’s a challenge! maybe I should just buy a paper bag to put over my head!
    Thanks so much

  131. Catherine McMillan April 14, 2009 at 4:16 pm -  Reply

    hi Alison.
    I am 38 years old. I have been searching for a long time for the correct products for my skin. I would love to try some, but want to get the right ones first. My skin is very sensitive. Sometimes it stings when i use products. I have loose skin under my eyes and broken veins on my cheeks and am prone to excema. I haveonly tried decleor and even found that the products sting my face. Please can you help me choose ther correct ones. Thank you

  132. A grandmother of 6 April 16, 2009 at 2:27 pm -  Reply

    Hi Alison, I would like to know what product you had on last night on the Prescriptives show which gave your skin a wonderful glow?
    I have become an avid fan of yours in the last 3 years and listen to all your beauty product advice. Now as a 53 year old grandmother I am often mistaken for being 10 years younger!

  133. Susan Evans April 16, 2009 at 5:29 pm -  Reply

    Hi Alison, I hope my question doesnt sound silly…is it normal to have a few eyelash size hairs growing from the inner corner of the eyes? I havent noticed them on friends and family,or in close-up shots in magazine pictures. Can these be safely removed, or should they be left alone?

  134. Hilary from Wales April 18, 2009 at 6:44 pm -  Reply

    Hi Alison, the days are getting warmer and it’s time to start the fake tan regime again!! I have already sent for Bare Essentials body faux tan as I haven’t tried it yet and all the reviews say it’s brilliant. However, I know the Monne tanning “liquid” is stocked on QVC but I have used the Monne tanning “cream” which was excellent. Any chance of the cream formula coming back as I found it much easier to apply than the liquid? Cheers.

  135. Pam April 19, 2009 at 8:28 am -  Reply

    Hi Alison,
    I have dry skin and enlarged pores. I’ve stopped exfoilating which has left my skin occasionally dull. I have reintroduced myself to Liz Earles brightening treatment which seems to help. My skin is then ok, despite the rosacea and odd spot but it needs coverage. As soon as I put foundation on, my skin starts to flake. Tinted moisturiser is ok but doesn’t provide enough coverage and concealers are a no-go as they just pull my skin off without covering. Is there anything you can recommend? My skin is also very sensitive

  136. Julie Haig April 20, 2009 at 6:02 am -  Reply

    Hi Alison
    I share the same passion as yourself beauty products and my beloved horses all seven of them and one to come which I will be collecting sat. I am fifty and have gone back to my passion I never thought I would end up with so many.
    Thanks for all you help throughout the years of watching QVC. From one horse lover to another. Julie

  137. c. gallagher April 20, 2009 at 3:13 pm -  Reply

    Hello Allison i am in my late 50s and am lucky to have no real lines or wrinkles and have never had dry skin in fact more oily i have tried most of your moisturisers at themoment i am only using sbc collagen gel – can you please recommend a moisturiser for me for me liz earle does not work and i have tried a lotmore thank you

  138. Toni April 21, 2009 at 5:10 pm -  Reply

    Hi Alison,
    I’m getting married later on this year and have chosen a strapless dress. My problem is I’m also growing my hair and find whenever my hair gets to shoulder length or beyond (as it is now), it causes really bad spots and blackheads across my back!
    Have you any suggestions to help clear them up?
    Also my hair seems to have stopped growing or being growing really really slowly, what can I use to give it a ‘bump start’?
    Thanks x

  139. Mrs G M Clark April 22, 2009 at 2:01 pm -  Reply

    Hi Alison,
    I have been a big fan for years and have appreciated your good advice equally as long.
    I have a 14 year old daughter who has typical teenage skin (oily T-Zone) which she is not keeping under control, what ever products she uses and she getting really dishearted.
    I was thinking of purchasing the Liz Earls range for her to try .. what do you think? Any suggestions greatly received.

  140. tracey downs April 22, 2009 at 9:04 pm -  Reply

    hi alison i am just about to order some liz earle moisturizer and was wondering whether to go for the normal/combination of skin repair or the superskin moisturizer. i am 39 with normal skin what would you recommend?

  141. Caroline April 24, 2009 at 3:23 pm -  Reply

    Dear Alison,
    I have been reading your advise with a fine comb for the last few months and I love the advise that you give. You really know your stuff.
    Please help me I would be so grateful.
    My skin is somewhat sensitive with redness around the cheek area, I have also been told that it is dehydrated and I it does feel dry particularly with Make Up. Moreover I sometimes get a few break outs of spots (when I was younger I had severe acne, but Roaccutane has pretty much cleared me up). I also have enlarged pores and blackheads which I hate!. I also have lines on my forehead because I frown alot and some very fine ones around my eyes.
    Now the problem is that whilst I have alot of very expensive and I believe good products I lack a routine and I believe that this is quite common. I am something of a junkie when it comes to products but still I do not know what I am doing. Please help! The products that I have at the moment are Estee Laduer, Advanced night repair, Decleor Rose oil and Night balm, Dermalogica skin hydrating masque and smoothing cream. I feel that the decleor oil and night balm are devine and oils seem to agree with my skin funnily enough. But do I have the right one for me? When it comes to eye cream I have bought all about eyes with Clinique but it does not agree with my skin.
    The problem is that I dont know if to get products for sensitive, dehydrated, acne prone or anti ageing skin care products as I need abit of everything….Confused is an understatement
    Could you help adivse? In particular I would like advise on a cleansing routine and products. I have thought about Liz Earle, or Eve Lom or to find a decleor one but I want to make sure I get the right one. I do not mind spending abit of money as long as I know that I get the right product for my skin.
    If you could help me to suggest a skin care regime to ensure that I get a routine it would be Christmas come early for me!
    Would also be very grateful if you could recommend a body lotion for dry but sensitive skin, as everything that I have tried makes me itch badly.
    I would be so grateful for your advise

  142. Deborah Lackenby April 25, 2009 at 4:20 pm -  Reply

    Hi Alison, i’m so glad i’ve located how to get in touch and ask for your help! I’m 27, nearly 28, and in the past year i’ve started noticing fine lines around my eyes which is slightly panicing me! I have a twin sister and her skin is lovley still! I’m a teacher and my classroom is very dry and I wake up with puffy eyes and when this happens the lines underneath my eye are thicker and look very permanent. I also have very dry skin around my chin/mouth and eyes. I currently use all Liz Earle products and even converted to the superskin mosuriser for my dry skin, and it was great at first, but now my skin absorbs this too and is dry once my make-up is on. I use eyebright and the eye serum and daily eye repair, but I don’t see any improvements? Please help as it’s really gettind me down, and i’d be willing to try anything you suggest to sort my skin out, as I know i’m at a crucial age to help my skin as it starts to age. Thank you.

  143. Lynn Hynd April 26, 2009 at 2:55 pm -  Reply

    Hi Alison
    I really need your advice,I am 55yrs and have always had good skin other than a few fine lines,I have tried most of the ranges at QVC and had been using Elemis for about a year but lately was not happy with the look of my skin so thought I would give Gatineau a try, believe me I have bought nearly all the Gatineau products from the web site and I now have so much product I don’t know what order to use them in. I now have enlarged pores what do you suggest I use to get them back to normal.
    Thanks Lynn

  144. lady.jane@talktalk.net April 26, 2009 at 5:26 pm -  Reply

    Hi Alison i would so much like to have a creamy coloured type of skin but it always has a tendecy to look pinkish which i dont like can you tell me what you use to stay looking fresh and cool hope you can help me thanks a lot

  145. Petra Gaynor April 27, 2009 at 10:37 pm -  Reply

    Hi Alison,ive been watching you for years, your great. I am using liz earles superskin collection,ive used her on an off for years, but it doesn’t seem to be helping. I’m a black woman,32, since January,i been getting spots all over my face, pretty big ones, under and on the skin, my skin is very oily, very congested and blocked pores, i use liz earle exfoliator and deep cleansing mask,but my skin looks congestedthe next day. I use MAC makeup and it melts off. Please can you recommend a routine for me,

  146. pauline mckenzie April 28, 2009 at 5:39 pm -  Reply

    hi Alison, i wondered if you could help me, i am 61 years old, and have white heads on my face, how can i get rid of them, i have tried piercing and pinching the hard white lump out but as i have quite a few it is painfull, i would appreciate your advice, thank you

  147. L Batten April 29, 2009 at 9:46 pm -  Reply

    How often can i use Elemis Bliss Capsules as I find they really make a difference to the appearance of my skin. I currently have a very good skincare routine use elemis cleanser and toner twice daily with pro-collagen marine cream and twice weekly exfoliate with papaya enzyme peel and herbal lavender repair mask?

  148. patricia April 30, 2009 at 12:11 am -  Reply

    Dear alison have got nail infection on my fingers doctor said it is a fungal infection should i stop useing nail envy and nail varnish untill it has gone thanks patricia x

  149. Nicola Dougan April 30, 2009 at 9:01 pm -  Reply

    Hi Alison! 1st I just want to let you know I totally love QVC but your shows are my fav’s! I’m 27yrs & I’ve applied to go to college to do Beauty (Can’t wait to get started) my interview is in a few weeks & I really “NEED” to look my very best! But I’ve got dull skin,dark eye circles & I’ve noticed a few little white bumps on my forehead & the tops of my cheeks just below my eye’s. PLEASE IS THERE ANYTHING YOU CAN ADVISE ME TO DO THAT WILL GIVE ME QUICK RESULTS??
    PLEASE HELP ME! Yours Thankfully Nicola.x

  150. MISS G BURKE April 30, 2009 at 9:07 pm -  Reply

    Hi Alison im going away to hot country but dont really wont to wear make-up; however i suffer acne roscea. Is there any recomendation of make-up which wont feel heavy on my skin or melt whilst been in the sun but will still cover my problem skin and give me bit of a healthy colour. x

  151. Nicola April 30, 2009 at 9:28 pm -  Reply


  152. Ashlee May 3, 2009 at 2:34 pm -  Reply

    Hi Alison
    I would appreciate your advice on my skincare routine as I’m feeling a bit overwhelmed by which products I should be using in which order and I’d really like to give my routine a boost as:
    1) I’ve just turned 30 and would like to safeguard my skin as much as possible from now. I have fine Irish skin, burns easily, no real problem areas.
    2) I’m pregnant which can take its toll on my skin as well as body.
    3) I have diabetes any marks/bruises on my skin take a very long time to heal.
    4) I’ll be living at the coast in Egypt from August – the city is very polluted, the air is often humid, it’s very hot and sunny and the salt from the sea air can feel very drying.
    At the minute morning and night, I use Cleanse & Polish or Philosophy’s Purity or Microdelivery exfoliator followed by Prescriptives Super Line Preventor, which I saw you recommending recently, then Philosophy Hope in a Jar or Liz Earle Skin Repair.
    I have the following questions:
    1) I like to use fake tan from time to time – where should this go in my routine, immediately after cleansing or after Super Line Preventor?
    2) Should I be using Super Line Preventor all the time or just for a week every month or when my skin needs a boost?
    3) I have Hope in a Jar with the SPF and I normally use a tinted moisturiser with a SPF – is this enough or would you recommend a separate suncream for the face? And if so, do I apply it before or after Super Line Preventor? And would you still apply normal moisturiser as well?
    4) I use Liz Earle’s Eye Repair or L’Occitane’s Shea Butter eye cream at the moment. They are both very pleasant to use and I like that Liz Earle’s has a natural sunscreen. However, whilst they make the eye area feel comfortable, I don’t feel that they are “wow” products and do not give me any real results (I have dark circles from lack of sleep with a toddler and some fine lines that seem to be more dehydration than age). I didn’t like Elemis Absolute Eye Mask. Are there any other eye products you could recommend?
    5) Anything else you would suggest I add to my routine?
    I’m sorry for the long email – I just feel a bit bewildered at the minute and would like to get my skincare “right” for my age and be able to stock up on what I need before going abroad.
    Many thanks

  153. valerie brown May 3, 2009 at 4:03 pm -  Reply

    HI ALLISON sorry about the typing but i am only just got my first computer at the age of 51i would like to ask for your help i buy a lot of products from qvc but nothing seem to have worked i have dry red scaily skin around my nose could tou please help love val x

  154. Jan McPhee May 6, 2009 at 4:04 pm -  Reply

    Hi Alison, love all your tips and advice, could you reccomend a foundation that doesn’t come off on my clothes please??
    Kind regards janmac

  155. Susie May 7, 2009 at 2:46 pm -  Reply

    Hi Alison,
    My Mum is 80 years old and has recently been very suddenly widowed. The shock has taken its toll on her face and she has also understandably neglected her skincare regime. Her skin looks sallow, droopy and heavily lined. Would any products help her e.g. moisturisers/foundation.
    Thanks so much. I would love to treat her.

  156. Joy Collingham May 7, 2009 at 4:55 pm -  Reply

    Hi Alison,
    Firstly thank you so much for your valued advice over the years – my skin has improved soooo much!
    I have recently lost 4 stone in weight – my face and neck are fine with this weight loss but my body, particularly the upper arms, tummy, buttocks and upper thighs are not looking so good. Can you recommend a product or two that will help with this please? I do use decleor system corps but I think I need something more right now.
    Kind regards

  157. Joanne Collins May 10, 2009 at 12:30 pm -  Reply

    Hi Alison,
    I’m at my wits end.I’ve dehyrated combination sensitive skin prone to breakouts.I’m using shiseido pureness cleanser and ylang ylang oil (decleor)& hydra-floral moisturizer, but I find I’m breaking out in sore lumps.I’ve tried most products but my skin still looks deydrated to the point of crepy.

  158. Lou May 10, 2009 at 8:54 pm -  Reply

    I’m 21 and my skin is the worst its ever been!
    I work in a Laboratory and warehouse (which can be very dusty) and i seem to be getting loads of breakouts on my forehead and around my jawline and chin which i have never had before. When they heal leave a redish-puple scar which seems really dry and takes ages to fade. I also have blackheads on my nose which i have had since my teens which i also cant seem to get rid of.
    Please can you suggest any products that will help solve my problems?

  159. Julie Morris May 10, 2009 at 9:28 pm -  Reply

    Hi Alison
    can you recommend anything for thread veins which I have quite a lot of on my legs
    Many Thanks

  160. Mandy Melville-Love May 11, 2009 at 12:56 pm -  Reply

    Hi Alison
    I have read and followed your advice for moisturing, cleansing and toning combination skin, however I’m concerned that I’m not using enough anti-ageing products to combat the signs of ageing.
    I’m about to turn 36 years old but am told I still look very young. I am however, starting to notice fine lines appearing around my eyes.
    I am presently using Elemis Rehydrating Rose Petal Cleanser and Rehydrating Ginseng Toner, Elemis Absolute Eye Serum, Decleor Aromessence Neroli Face Oil and Decleor Hydra Floral Cream.
    Can you recommend any products I could use that would continue to re-hydrate my skin but also offer anti-ageing?
    I have previously tried Gatineau products but found they dehydrated my skin more and I had breakouts and dry patches.
    Thank you for any advice you can give.

  161. Maureen Price May 11, 2009 at 1:45 pm -  Reply

    Hi Alison,
    Could you please tell me if its OK to use the Arnica Bath Soak as a shower gel as my husband really prefers to shower.

  162. Elaine Inglis May 12, 2009 at 3:10 pm -  Reply

    Hi Alison
    I am 62 years old and have problem skin. It’s very, very oily and I have huge pores on my nose and chin. Also I’m still prone to the occasional breakout. Help! I watch your shows and love listening to the advice you give. I have bought many products and am just so confused as to what I should be using. Of course I also have signs of ageing and recently bought Gatineau DefiLift 3D. I like it’s texture but it’s the oiliness and size of my pores that really worries me and I would be so, so happy if you could recomment the best products for me. Thanks Elaine

  163. Carol Stearn May 13, 2009 at 4:21 pm -  Reply

    Hi Alison, Love your shows! Can you please recommend a mascara that doesn’t smudge underneath the eyes..I’ve tried lots of them, and by mid-afternoon I have panda eyes…not very attractive… Thank you.

  164. Kathryn Jones May 14, 2009 at 10:20 am -  Reply

    Hi there, Alison
    I hope you can help…
    My 79 year old mother has recently, through illness, lost weight very suddenly. As a result the skin on her arms has become very loose.
    This is really upsetting her as she has always been proud of the condition of her skin. She is even worried about wearing short sleeves now.
    She is unable to do any exercise to firm the muscle up so please can you advise what the best topical treatment would be and I’ll very happily purchase and apply it for her.
    Many many thanks
    ps. Your shows and advice are life savers. I’ve learned so much from watching and listening. Thank you!

  165. Lesley Shepherd May 14, 2009 at 12:19 pm -  Reply

    Hi Alison
    Can you help/advise me? I am 52 years old and have always had dry skin (especially on my face). It isn’t sensitive to perfumes etc but does get very tight and red (especially if I use wash off cleansers – tho have no problems with Liz Earle). Can you recommend a moisturiser suitable to use with BE and Laura Geller foundations? I have always used rich formulas because otherwise they sink in without trace and leave my face drier & tighter than ever. However they don’t work well with the mineral foundations – I need one that will give me the mositure I want but allow me to apply the make-up but without leaving my skin feel tight. I have used the lot over the years from the most expensive to the very cheap and a lot of the so called high brands have made my skin feel tight – even tho they were supposed to be for my skin skin type. Many thanks and love all your shows – I’ve learned so much since I discovered QVC

  166. Jacki Clark May 14, 2009 at 7:32 pm -  Reply

    Hi Alison – Just a quicky – what’s the best colour for your toes this year? Going away in 3 weeks time and would appreciate your advice. Thanks…Jacki C

  167. wendy turner May 16, 2009 at 11:41 am -  Reply

    Alison.. can u possibly advise me as to what sort of cream/gel will help deter mosquitoes from biting my children and i as when we go on holiday we tend to get attacked by them. Seem to remember you mentioning onethink it was a gel?
    Many thanks

  168. denise gardner May 17, 2009 at 1:24 pm -  Reply

    Hi alison. could you please give me some advice on a skincare regime please.I am 46,i have uneven skintone, spots around my chin and neck,i have open pores around my nose and an oily t zone.My cheeks are slightly dry, but wonder whether they are dehydrated.My skin is also dull and lacks elascitity.I am so confused in what to use please help. Thank you denise.

  169. Lisa Owens May 17, 2009 at 11:14 pm -  Reply

    Hi Alison,
    I saw recently on one of your shows a foot treatment you were demonstrating. It involved soaking the feet and then using a spatula that removed all the hard skin from the heels and bottom of the feet. I have searched trhe qvc website for it but can’t remember the name or item number of it. Could you please help as i was amazed by the demo and results and would like to try it too.
    Many thanks

  170. L Long May 19, 2009 at 1:22 pm -  Reply

    Hi Alison,
    Love watching your shows, great advice without any pressure. It is impossible to ask for advice in a department store without getting pressured into buying something. I have a question about suncare. I am 26 with fair skin, blue eyes and blond hair – burns easily. I use decleor neroli hydra floral range which I love. I dont suffer from wrinkles – yet – and I would like to keep it that way. I have combination skin, oily t zone and normal sometimes dry on my cheeks. I find it hard to find a sun protection that does not either cause spots or makes my skin feel oily and caked. Can you recommend a sun protection product that I can use every day. Like you always say on air prevention is better than cure and I would rather be pale and without lines than brown and wrinkled. Hope you can help.

  171. Andrea Cowling May 19, 2009 at 1:45 pm -  Reply

    hi Alison
    I nhave now reached the grand age of 42, and feel as though my skin is dehydrated esp around cheeks, but still have active skin,small spots under skin and oilyness on forehead and chin, with monthly break outs.I have also noticed pigmentation along cheek bones and upper lip with fine lines appearing.The main thing I am looking for at the moment is a SPF that will not give me facial breakouts.I use BS make-up as find this does not irritate or glog the skin,currently using Liz Earle, Philosophy ranges.

  172. danielle May 19, 2009 at 7:00 pm -  Reply

    hi alison.
    i was wondering if you could help me., i have a mixed combination skin, its oily but i have dry breakouts every other week, i have blackheads on the nose and chin and have the odd breakout. i have been using philosophy as my daily routine, but it doesnt seem to help my breakouts and blackheads. i have the decleor prologene gel as i am pregnant, will this help my spot situation, if so where in my routine do i use it? is there any other product that will help my oily skin aswell.
    thanks ever so much.

  173. ashley kelly May 20, 2009 at 1:44 pm -  Reply

    hi alision i have a great skincare regime cleanse and polish ,instant boost skin tonic,normal comb moisturiser many elemis and decleor products etc, but i need help my skin tone and texture is amazing except, the forhead it has lumps and bumps underneath the skin i have alot of congestion on the forhead and chin area mainly 2 weeks before its time of the month . what products will help? ps iam 19 years old.

  174. Debby Boulter May 23, 2009 at 8:37 pm -  Reply

    Hi could you please help and advise us, my seventeen year old daughter has very very oily skin, which is causing lots of breakouts of spots and blackheads which are very red and sore. We have tried the Liz Earle range but unfortunately it has not helped, we have also tried with our G.P but all products never seem to eliminate the oil from her skin.
    Could you please recommend a product that may help her.
    Kind regards

  175. Anne Kirby May 25, 2009 at 12:24 pm -  Reply

    Hi Alison, about 11 years ago I had laser resurfacing around my mouth area which left me with hyper and hypo pigmention plus scarring. The rest of my skin is slightly greasy and is prone to flushing. I hate wearing makeup but I have to use dermablend (true beige croma 2 – along with a setting powder). I have in the past tried using a fake tan around the area in conjunction with my makeup(I have just purchased fakebake facial tan but this is far too dark). So can you suggest any makeup which would look natural in the summer and give coverage and perhaps a light facial tan (with natural ingredients if possible)which would help with the whiteness. I am 55 yrs old and I have fair skin.

  176. stacey howard May 25, 2009 at 4:20 pm -  Reply

    Hi, Alison please can you help? I am 18 years old and I have acne.I have red angry spots on my chin and hairline. I also have blackheads on my nose, chin and forehead. It is starting to effect my confidence, I have tried lots of different products on the high street and nothing seems to work. In the past the products that I have bought have worked for a few days but after about 4 days the product makes my skin worse. Then to make matters worse my skin is tight and really dry as a result of using the product. I really need to get a skin regime sorted. Thanks stacey

  177. Nat May 25, 2009 at 7:14 pm -  Reply

    Hi Alison
    I am 33 years old and still suffer from the occasional breakout and oily skin. I would really like a complete skincare routine with one brand of products including masks and also a good eye cream. I have tried decleor product range but still get oily patches within a couple of hours which needs blotting throughout the day. I have lots of fine lines which I have been told are due to dehydration of the skin. Can you recommend a start to finish plan with weekly and night treatments from one brand? Many thanks

  178. Pam Aujla May 28, 2009 at 12:40 am -  Reply

    Hi Alison
    I have been prescribed roaccutane from the hospital for my acne prone skin and now as a result of using this drug for a month my skin has suddenly completely dried out and is especially tight around my mouth and nose and my lips are cracking. I am 43 years old and have always used top end skincare regimes and thankfully do not have any wrinkles. I will be on this medication until August and need some advice on what to use. I have recently bought some decleor products which have soothed my skin – the angelique oil and balm. I have been told by the hospital to always wear sun protection and not to exfoliate as the drug thins the skin and increases photosensitivity – can you give me any suggestions… I am also worried about getting wrinkle due to the dryness!

  179. Sam May 30, 2009 at 3:41 pm -  Reply

    Hi Alison
    I’m 35 years old and every summer as soon as the sun shines I get tea-stain like pigmentation on my face, just under my eyes – and that’s without sunbathing! Is there anything you would recommend to stop this pigmentation such as a total sunblock.
    Many thanks.

  180. joanne white May 31, 2009 at 3:44 pm -  Reply

    Hi Alison, I am 32 and a new mum who. I am very anxious and this has led me to nail bite. I cannot use nail biting solutions that tasted because of putting fingers in baby’s mouth etc… however, do you have any idea of a product for me that will encourage me to stop me biting my nails. I hate the look of them and need to do something for me. Many thanks in advance. Jo, Somerset.XX

  181. Janis Wharton June 2, 2009 at 10:30 pm -  Reply

    HELP PLEASE I’m falling apart. I’ll be 54 next week going through sweats, my head is itching and sometimes has pustules. I’ve purchased Philip Kingsley itchy scalp shampoo, conditioner also the mask. I also purchased Ojon.
    I’ve also been prescribed Ketoconazole shampoo which has hydrochloric acid as one of the ingredients.
    Two of my fingernails have ‘split’ down middle, I’ve purchased pro-strong TSV, what else could you suggest.
    I also get pustules around my nose area, I use Liz Earle.

  182. laura longmuir June 3, 2009 at 1:23 pm -  Reply

    hi alison, please can you help? my favourite blusher was in my handbag that was stolen while on holiday, it was a tova blusher in rose, and it was in a tsv [i think] many moons ago, it was a black push up container about 4in long and its the only one i use, i have searched all over the internet looking for it but to no avail, and i know this sounds sad but its like losing a part of you please can you tell me if its available anywhere at any cost. laura xxx

  183. Jan June 3, 2009 at 4:20 pm -  Reply

    Hi, Alison. I wonder if you could help. I am nearing 50 but have pretty good skin, with only minimal fine lines around eyes & mouth, no breakouts and more T zone than aging dryness (all much helped by Clientele & Mary Cohr). Recently reordered EstroLift Day Therapy but think they have changed formula (more like Elastology Age Blocker now) and it is a bit heavy for me, for day wear. Could you possibly recommend a lightweight daytime moisturiser – something ungreasy and more in the lotion line than a cream. Many thanks & fingers crossed……

  184. Janice Tate janicetate@btinternet.com June 3, 2009 at 5:42 pm -  Reply

    Hi Alison please could you help with my nails Ihave spoken to you on air about Prostrong followed your instructions
    I have used two treatments and my nails are no betteralso my nail polish just peels off

  185. Marie Louise Di Landro June 3, 2009 at 7:58 pm -  Reply

    Hi Alison,
    I think you are amazing. I wonder if you can advise. I am due to undergo surgery on base of neck on thyroid. Apart from the obvious fears of surgery, I am so sad to know I will have a very visible scar. As a former eczema sufferer, I don’t mind admitting I am a skin obsessive and ultra religious with exfoliating and moisturizing. I already have my Bio oil and Gel Prolagene ready and have upped my regime to get skin into tip top condition. Do you have any tips on aftercare to minimise the effects of the scar. I know this scar is going to seriously affect my confidence and self esteem. I am seriously considering backing out of the op. so as not to have the scar but I know this would be foolish. Any tips would be so very much appreciated. Very many thanks and best wishes. x

  186. Anne Green June 5, 2009 at 10:18 pm -  Reply

    Hi Allison,
    Would really appreciate your advice on skincare as to how to conceal rosacea on my cheek and sometimes the tip of my nose. Am almost 54, work in a bakery so the temperature also doesn’t help. Have tried different creams from my GP but nothing has really helped. I do remove makeup when I get home to let my skin breathe.
    Can you advise my please.
    Very best wishes, Anne

  187. teresa russell June 7, 2009 at 9:54 am -  Reply

    hi alison my 13 year old daughter has just had chickenpox.What is the best product to reduce the scarring on her face?any advice would be greatly appreciated teresa.

  188. hailey June 7, 2009 at 11:01 am -  Reply

    Hi Alison I am a big fan of gatenau and tried other products such as decleor and elemis and find them unsuitable for my skin. I use gateneau clenser toner and the eye gel and find them fabulous. I am 20 years old and expecting a baby, My skin is sensitive and is bit dry. I would like a moisturizer to complete my regeme.

  189. Sarah June 7, 2009 at 2:49 pm -  Reply

    Hi Alison
    Could you please advise me on how to slot in the Ultrasun Face 30 with the rest of my skincare routine? I usually use Decleor, with either Neroli/Ylang Ylang and Hydra Foral/Matt Finish Fluid, depending on the time of the month, and the season. Would I apply the sun screen before these products, between them, or afterwards, and how long should I wait in between? Thanks!

  190. Anna June 8, 2009 at 2:55 pm -  Reply

    Hi Alison, I am 16 and have dry skin on my face. I can keep this under control until i put my make up on and then it appears flakey. I have used Liz Earles cleanse and polish, bare essentials minerals, bobbi brown foundation and all of these seem to make my problem worse. I am currently using dermoligica cleanser, toner and moisturiser for dry skin and their treatment foundation, this has been fine since August 2008 but now my dry skin is starting to appear again. Also i am starting to get little wrinkles under my eyes and wonder if there are any creams sutible for my age? I am prbably the most awkward request you’ve had but please can you help me and recommend any products that would be good for my skin (I have very fair skin), thank you.

  191. Serena Potter June 9, 2009 at 9:21 am -  Reply

    Hi Alison,
    I rang in last week when Keeley was in from Elemis to ask about brown patches on my skin. I have abit like blotchy marks (not sure if sun damage from early years) especially above top lip which is really shadowed. I wasn’t able to be put through but wonder can you offer any advice on what I could try. I am using the tri-enzyme at moment but cannot see anything different and since sunny although using sun protection they seem to look worse and are making me feel very embarrased and upset, they kind of look dirty????
    Please help……

  192. Alison Jennings June 11, 2009 at 5:33 pm -  Reply

    Hello Alison.
    My name is Alison too,My sister and I watch you present all the time , and just think it might be too coincidental that we could be related.
    Our relatives that I refer to are from Castle Douglas in Scotland.ia your father called Andrew and your mum Edna. your grandparents on the young side of the family Liz and Johnny Young.
    if so we would love to communicate with you,as there are so few of us left.My sister and I are Eric and margarets daughters.my sister is Victoria
    Alison jennings
    Alison Jennings

  193. sue mcvey June 11, 2009 at 9:36 pm -  Reply

    Hi Alison,
    I hope you can help me. I am in my late 30’s and am having problems with dark patches on my face. Is is very noticable in the summer, especially on my forehead. My skin is starting to change. It is dehydrated but also tends to shine slightly. Can you recommend a good moisturiser that will leave my skin looking fresh. I need to change my whole cleansing and moisturing but I don’t know which way to turn. Any advice will be greatly appreciated. Thank you. Sue

  194. Emma Morgan June 14, 2009 at 2:37 pm -  Reply

    Hi Alison,
    I was wondering if you can give me a bit of advice?
    My sister is getting married in August and I am bridesmaid for her and I am a bit worried about my skin. I am 31 years old and would have oily skin and would be prone to the odd spot around the time of the month. I currently use Liz Earles Cleanse and polish, followed by the skin tonic and the skin repair light moisturiser. My problem is that during this hot humid weather my pores appear to be more visibly open. I am dreading going to have a makeup trial as I am worried that my makeup will be awful? Is there anything that I could incorporate into my daily routine that would help to reduce the appearance of my pores?
    I patiently await your reply
    Kind regards

  195. Janice Whitehouse June 15, 2009 at 6:02 pm -  Reply

    Hi Alison,
    I am 41 years old And I use Liz Earle products. My skin is pretty good but the area above my lip is looking really bad. The skin there has lost its shape and even though Iam a non-smoker there are fine lines and the sun has made it more apparent.Is anything you could recomend.
    Thanks Janice X

  196. Sharon June 17, 2009 at 1:41 am -  Reply

    Hello Alison
    I hope you can help me. I am 48 and always had dry skin both face and body, even as a school child, after washing it felt like my face was too small it was so tight. I use mainly Gatineau products, cleanser, toner and comfort day cream (which is now retired) also decleor face oil. Most other products I have tried just seem to ‘sit on’ my skin rather than being absorbed or I get the ‘tight’ skin feeling back after a couple of hours. But now I finding my usual products are not giving me the results I once had, my skin is beginning to feel tight at times and the skin around my eyes and temple area looks very thin, when I smile I have millions of lines!! I also have sagging droopy cheeks, which give shadow (ventriloquist dummy) lines down the sides of my lips. I seldom wear make up and I am now even more reluctant as it shows my millions of lines around my eyes and one across my chin too! I hope you can help. Thank you Alison. Sharon

  197. Debbie June 19, 2009 at 10:50 pm -  Reply

    Hi Alison,
    I have been a bit menopausal for the last six months and have recently become very prone to what looks like teenage acne on my cheeks and jawline. I already use Decleor skincare products daily and exfoliate weekly but the spots still keep coming back. Can you recommend any products that would help as my skin is way too old to use a harsh teenage treatment.
    Thank you.

  198. Karen Ryan June 20, 2009 at 6:32 am -  Reply

    Hi Alison, I have caramel coloured afro caribbean skin and am considering buying a Laura Geller baked face product as a foundation but am not certain which would be suitable for my complection. Please advise on whether I should choose, balance & brighten, balance & bronze or bronze and brighten.

  199. ELAINE AYRES June 21, 2009 at 1:33 pm -  Reply

    21 JUNE 09

  200. Jacky Ruffell June 22, 2009 at 10:37 am -  Reply

    Hi Alison
    My daugher who is 12 has just had a nasty bout of chicken pox, some of the ones on her face became infected and is using antibiotic cream at present, she does scar very easily and was wondering if you could recommend a treatment that will help with the scarring, she is also just developing little spots and blackheads.
    Love your shows and have brought many items from your recommendation.

  201. Rachel Simm June 22, 2009 at 12:54 pm -  Reply

    Hi Alison
    Can you offer any advice on how to stop or treat prickly heat? I always get it on my arms and it gets incredibly painful. I am off to Cyprus in August and would love to get something sorted out for it now before I go.
    Many thanks
    Rachel Simm
    PS I love all your shows, you really make me laugh

  202. dawn king June 23, 2009 at 6:33 pm -  Reply

    hi alison i was wondering if you could tell me what shampoo to use. i have just started swiming 3 times a week and i dont want to damage my hair hope you can help me many thanks

  203. mairi June 23, 2009 at 10:51 pm -  Reply

    Hi Alison, i bought prolagene about 2 months ago and have been using it with my other products and loving it.
    Last night i purchased the summer special with Neroli oil and 2 moisturisers and i’m wondering which order i apply them all in.
    Should oil be first or Prolagene?
    Many thanks

  204. Nicola June 27, 2009 at 9:42 am -  Reply

    Hi Alison,
    I am a 34 year old woman of Afro Carribean heritage. Thanks to yourself and QVC I have managed to get on top of my acne using a combination of Elemis and Decleor. I currently use Decleor Ylang Ylang arromessance (which I love) My problem is I have scarring caused by hyperpigmentation. I have heard alot about prologene gel but I am not sure how to use it with my arromessance oils.

  205. Anne Kurton June 28, 2009 at 6:44 pm -  Reply

    Hi Alison,
    I am 64 years old and have a good beauty regime with all my lovely products from QVC. I have recently decided to go for contact lenses after years of wearing glasses. Wow what a shock to see the dreaded overhang on my eyes. I can’t see much eyelid to apply eye shadow. I wonder can you recommend the best product to use to help with this problem. Plastic Surgery is definatley out so I’m hoping you can suggest something helpful.
    Many thanks.

  206. SHARRON SINCLAIR June 29, 2009 at 2:28 am -  Reply


  207. Jill Brocklehurst June 29, 2009 at 7:41 pm -  Reply

    Hi. I am 32 and had my first baby last year. I’ve always had sensitive skin with slight redness in the cheeks. I’ve used a product that has reacted badly to my skin. My skin looked and felt like it had been burnt. It is now left dry, sore, itchy and red and I’m struggling to find a cream that helps. I’ve bought the Liz E Superskin Moisturiser. It helps but hasn’t cured it. I’ve also tried the Superskin Concentrate that came with the cream but it isn’t enough. I’ve been to the doctors and have been prescribes anti-histamines but they haven’t been able to clear it. Do you have any advice on what I could use? I was wondering about the Philosophy when hope is not enough replenishing oil? Normally I like Prescriptives Superline Preventor but I can’t use it at the moment because of this problem. When the problem has cleared up would I be able to use the Philosophy Oil with the Prescriptives Serum?

  208. razwana July 2, 2009 at 4:38 pm -  Reply

    Hi Alison,
    Can you tell me where i can purchase pure rose water? I am asian and I have been told to use this as a tomer to tighten pores and prevent breakouts. i use a mixture of decleor and elemis products but still have breakouts and enlarged pores around the nose and cheek area. Also how can i have puffiness on top of the cheek area, just under the eye. i am 28. sometimes i can see a line from the inner eye towards the cheek area.
    please can you give me some advice?

  209. Alison Beacham. July 2, 2009 at 5:00 pm -  Reply

    Alison, i’m looking for a new cleanser and toner for my mum to use. She is in her late 60’s and has very very dry; but lovely skin. Do you think that the Eelemis hydrating cleanser and toner would be good for her? (Personally i find i am using more and more Elemis products ; but then i have very different skin from my mum’s).Any advice would be great and maybe a try me size product option would be a great buy for her to try first? Many thanks.

  210. Katie Williams July 5, 2009 at 4:40 pm -  Reply

    Hi Alison,
    I am trying to find a perfume for my mum who is extremely allergic to
    many thins including,tree sap,pectin,perfume,gum,wax and many more.
    She is able to wear natural essential oils but find the carrier oils often cause a reaction. Can you suggest anything i can et for her to try as she would love to be able to wear perfume again, it has been 20 years or so since she passed me all her fancy perfumes my dad used to buy her. I still get all products she gets given as gifts so I would love to be able to do something for her. She hs found skincare that works for her but never scent. I would be very grateful.

  211. Amanda July 5, 2009 at 5:44 pm -  Reply

    Hi Alison
    I am fair skin and like to use a fake tan. I use it on my arms however if I use it on my decolletage area the next morning I have itchy red lumps, I have tried many brands over the years and have the same problem. Can you help please?

  212. Michelle Raan July 5, 2009 at 5:54 pm -  Reply

    Hi Alison.please help me!!!!im 30 and have good skin just a bit sensitive but since having my children i have suffered with malasma on my top lip,it looks like a moustache. I have been told that treatments of an enerpeel will help but its going to cost £600. In your experience what would you recommend? Many thanks

  213. Heather Driver July 6, 2009 at 6:20 pm -  Reply

    Hi Alison, Helllppppp!!!!!, I am at my wits end, all I am looking for is a facial routine, on the high street I have been told so many different things, my head is spinning, I am a 32 year old female, I an just starting to see the very very early signs of ageing around my eyes and also they are slightly dry and I have got dark circles, the rest of my face is I think normal but because I have endometriosis I have very painfull hormonal spots on my chin and jaw area, my cheek area is quite dehydrated, and after a while my nose gets shiny but not oily, I would like my skin to look plumper, I really really hope you can help me. Heather Driver

  214. Billie Hughes July 6, 2009 at 9:22 pm -  Reply

    I would be so grateful if you could help me. I am 17 years old and i suffer very bad with blocked pores. I have used so many products from the supermarket but they have made my skin worse. I am now using alpha h products and I am very pleased but I still have alot of blocked pores, my skin is very bumpy and I dont know what else I can use to help with them.is there anything else I can try? Billie

  215. Pip July 11, 2009 at 12:26 pm -  Reply

    Hi Alison, I’ve just read through lots of these threads but am still none the wiser on products that would be good for my skin. I work outside in the elements all year round, I am 38, have enlarged pores on my nose area, i get breakouts on my chin, forehead including hairline & sometimes on my cheeks. Majority of the time i am left with scarring/pigmentation which is making me very self conscious. I have had Elemis, decleor & Sarah Chapman recommended to me but i dont want to have to try all of them, just the products that will do what I need. If I go to for a beauty treatment they will only recommend the products that they use & I need an unbiased view. Do you still carry out consultations? Please help as this is really getting me down. Thanks Alison, Pip

  216. juvy July 14, 2009 at 6:55 pm -  Reply

    Hi Alison,
    I am a 38 years old who at this time experience pimples and breakouts in my chin foreheads and blackheads. I have tried all products from clinique,akin, murad ,pro-active and the latest is philosophy. Philosophy works only for a few months but after that i have oily skin again,breakouts and sometimes dryness on my face. Please do advise me on what product will i use that will hydrate my skin but will not cause dryness and breakouts. I have a combination of oily and sensitive skin. please do give me some advise .
    sincerely ,

  217. Jane Woodhouse July 15, 2009 at 4:54 pm -  Reply

    Hi Alison
    How are you, love your shows. I am 36 and over the last 12 months my hand are getting very dry and sensitive expecially the fingers, the nails keep breaking and I have hard dry skin around the nail which becomes very sore and hurts. Is there anything that you could recommend.

  218. Marie Warrillow July 16, 2009 at 7:45 pm -  Reply

    Hi Alison
    I am a 49 year old lady with fairly dry sensitive skin. I have a very large red nose with large pores which unfortunatly I have inherited off my dad. I use a cleanser and moisturiser daily but find it difficult to cover up my red nose and large pores on my nose with makeup. I find that whether I use a concealer with powder or cream based foundation it either rubs off as soon as I touch my nose or it tends to cling to the open pores and makes my nose more noticable. Please can you advise some kind of cover up make up or what I can do to rectify this for me as I find it embarrising when I go out and Im loosing my confidence. Any advise would be most welcome. Thank You,

  219. Charley July 20, 2009 at 10:42 pm -  Reply

    Your skin looks fabulous at the mo. I know it always looks good as you look after it but what have you changed over the last few weeks? Share you secret….

  220. JOHNNY34@sky.com July 22, 2009 at 1:38 pm -  Reply


  221. Anonymous July 23, 2009 at 12:43 pm -  Reply

    Please Alison help me I am 25 with PCOS, so as you can image my skin never looks healthy and glowing.
    I always have breakouts on my chin (and can’t remember the last time I didn’t have to use concealer) I have now started getting breakouts occasionally on my forehead and cheeks (but mainly on my chin).
    Please can you advise the best beauty regime and products for me, how often should I exfoliate and also because I am 25 should I be thinking of anti aging products. If possible could you also recommend the best concealer to cover blemishes.
    Many Thanks I would really appreciate your advice.
    If possible please could you email me back or post answer on website – thank again

  222. Karen Baird July 24, 2009 at 5:31 pm -  Reply

    Hi Alison, I am a women of 45. I go swimming 2/3 times a week and I am finding it is really drying out my skin, especially around the eyes cheeks and mouth area, which in turn is causing more fine wrinkles to form. I have very sensitive and fine skin, but it has always looked youthful until I took up swimming. I presently use the Gatineau Melatogenine range including the eye cream and have tried the gatineau rehydation products, but this does not seem to be enough. Is there an intense treatment you can recommend to rehydrate my skin initially and keep it rehydrated and protected in the future, especially when I am swimming.
    Your help and advice would be greatly appreciated thank you. karen

  223. alina deen July 24, 2009 at 7:41 pm -  Reply

    hi alison, i have always had good skin all my life. now at the age of 38 and three kids later my skin just changed . at first i started getting a few spots on the cheek area then few bumps under the skin that sometimes flare up into spots. some bumps just stay under the skin and stay there. all this is happening on cheek area going down to jawline. ibought elemis tri enzyme wash and saw no improvement so have purchased liquid gold , help me and balm essential and am confused as to how they should be used , if they are the right products. i have a few scarring too. my skin is not oily and has always been combination. also i am using australian body wash at home for everyone and so am using it on my face as a wash. i have been recently been put on the pill to treat it but its been 3 weeks and no improvement. i was also perscribed antihistamines for recent alergy of itching of palms of hands and soles of feet. idont want to use antibiotic creams as they are too drying and iam concerned about anti aging as well. should i try elemis sensitive skin wash instead of tri enzyme wash? what routine should i follow with all the products i ve bought?
    do i need to return any of the products and try something else.?

  224. Joy Shipley July 25, 2009 at 2:32 pm -  Reply

    Hi Alison, pls help! i have really good skin because have looked after it from the age of 18 with excellent brands Decleor, Elemis,Dermalogica, Gatineau etc and at 45 i get told i look 31!! the problem is my daughter who is 22. I started her off at 13 on Molton Brown from yourself and progressed her to Liz Earle, Decleor and some Philosophy, but no matter what she tries her skin is very spotty and very uneven and bumpy, mainly around the mouth, chin and forehead area! she has spent so much money on products that just dont seem to touch her or rectify her problem. she is so at the end of her tether with it all, please help. ps she is a size 8 and does eat a well balanced diet with plenty of water.

  225. Pam Bailey July 26, 2009 at 4:42 pm -  Reply

    Hi Alison
    Could you recommend a shampoo & conditioner that I can use after swimming? I want to fit swimming in to my exercie routine but don’t want to have to worry how my hair will stand up to all the chlorine exposure.
    I have my hair tinted regularly(red/brown) so don’t want to end up with the colour fading very quickly or worse changing to show a green tinge
    I use the MOP glisten range at home as well as using Ojon Tawaka shampoo/conditioner once a week – would either of these be sutiable?

  226. Joanne Stewart July 27, 2009 at 4:14 pm -  Reply

    Hi Alison, i just want to say what a huge fan i am of yours. i started watching qvc about 4 years ago and from the first beauty show i saw with you on it i was hooked. i have always been massively into beauty and its something i regret not doing after i left school. i have two young daughters but i plan that when they are both at school i will go back to college and retrain as a beauty therapist. i cannot wait. i love your no nonsense advice and you really do know everything there is to know about beauty. i have learnt so much from you and over the past few years i have seen such a difference to my skin, all because i know exactly what products and ingredients i need now thanks to you. i love all your shows but i just wish you were presenting all the beauty shows because as much as i like the other presenters, they do not have the knowledge you have and it puts me off watching the beauty shows that you are not presenting, but i guess you cant do every hour!! thankyou thankyou thankyou you really are a lovely person and an expert in your field. keep up the good work. i am looking forward to watching more of your shows.
    take care.

  227. doreen le-blanc July 27, 2009 at 4:33 pm -  Reply

    hi alison
    , i hope you dont think this is a daft question, but could you tell me if exfoliaction gloves ever need replacing. i have some i purchased from liz earle and find them very good
    thank you

  228. anne July 27, 2009 at 5:14 pm -  Reply

    Hi Alison
    I missed on the Leighton Denny latest TSV and would like to buy the supermodel shade ; do you know whether this item will be stocked whether as a single item or duo ?
    thanks a lot

  229. Jane Barton August 2, 2009 at 1:00 pm -  Reply

    Hi alison,
    My daughter is 15 years old and suffers from mild acne around the mouth and chin area. Although the breakouts are not severe they leave red marks underneath the skin which is causing her to feel very unhappy. To add to the problem she also had two large creases which run from the corner of the eye right down to the middle of her cheek. Is there any products which would fix these two problems? Many thanks.

  230. Mrs Mavis Taylor August 2, 2009 at 7:50 pm -  Reply

    Hi Alison I use Avada blue malva shampoo for my hair but I would really like to try Ojon but I do not know which one to get I wonder if you could advice me.
    I am 62 my hair is silver and all I go to the hairdressers for is to get it cut every 4 weeks.My hair dresser say that my hair is in very good condition could you please advise me
    Thank you Mavis

  231. Vfranie Shortland August 3, 2009 at 2:24 pm -  Reply

    Hi Alison
    I am going on a special holiday in September and I am about to order Elemis Liquid Radiance Cell Renewal System. I’ve used it before and loved it. Whilst using the system can I also use Philosophy Microdelivery Peel system once a week?

  232. moira irving August 3, 2009 at 8:21 pm -  Reply

    hi alison.I have just turned 44 yrs and have vitiligo. I live on a farm and iam also a home carer so i am out-side quite a lot .I have got high coloured cheeks as well as the pigmentation from vitiligo.at the moment i use Elemis rose-petal cleanser and ginseng toner ,pro-collagen marine cream,tri-enzyme resurfacing facial wash,pro-collagen marine cream and liquid layer as recommended by an Elemis therapist while on holiday at Center Parcs as my skin was showing signs of being in need of hydration.I dont usually wear any make-up as I think that it highlights the problem that i have got even though i would like to have a more even skin tone .I know that it is a tall order but would appreciate your advice as to what else I should be using .kind regards Moira x

  233. Anna August 10, 2009 at 3:30 pm -  Reply

    Hi Alison
    I need your help! I have started to get dry patches on my eyelids (just below the brow bone). I know it sounds like an adverse reaction to something but I haven’t been using anything different recently. Can you recommend something please?

  234. Susan Rogers August 11, 2009 at 11:23 am -  Reply

    Hi Alison. I need some advice please.
    I am 56 and have basically never used anything other than soap and water to clean my face. I do use a night cream but that is all.
    I have combination skin and just a couple of very fine lines around my eyes. I’m confused as to what would be the best beauty routine for me though. Friends use Liz Earle and swear by her but there are so many to choose from (Elemis, Decleor etc).
    I don’t wear any make up other than mascara and lipstick but do wear a 50+ sun block when I go on holiday as I have a couple of blotches which were due to a lot of sun bathing when I was a teenager. The Dr advised to wear the sun block all summer.
    Can you help with a good beauty routine for me please?
    Thank you

  235. Sharon Barton August 14, 2009 at 9:10 pm -  Reply

    My Husband has Vitiligo and is now becoming self conscious about it. There is no cure for his condition but we were wondering if you could recommend a good skin dye/self tan? espcially for his hands, make up is not an option for this area. He would like something that lasts for a few days or so.
    Many Thanks

  236. Gemma August 16, 2009 at 10:16 pm -  Reply

    Hi Alison,
    I have been using the Elemis SOS Emergency cream on my face and neck. However I find the cream quite sticky, what am I doing wrong? How should it be applied propperly? Thank you for your anticipated help. xx

  237. Billie Hughes August 19, 2009 at 3:13 pm -  Reply

    My doctor has perscribed me differin for my acne but it has dried my skin out making it itchy and uncomfortable. I am also using alpha h products but i was wondering if you could give me some advice on what else i should use as the balancing moisturiser isnt really giving me the moisture i need? thank you

  238. Chris Robinson August 19, 2009 at 10:11 pm -  Reply

    Hi Alison,
    My name’s Chris and i thought i’d write you a little note! My mum, Sally has been watching your beauty shows on QVC for many years now, and I think it’s safe to say you are her official authority on and queen of beauty products! I’m also slightly embarrassed to admit that as a result, I now know much more about women’s beauty products than perhaps I should haha.
    I was wondering if it would be possible to send a signed photo of yourself, so I could give it to my mum? She is a massive fan and it would mean alot to her :-).
    If that’s at all possible i’d be more than happy to provide my address.
    Thanks Alison 🙂

  239. Karen August 19, 2009 at 11:06 pm -  Reply

    Hi Alison
    Please can you give me your advice on the best nail polish range as I have just stopped bitting my nails after 40 years.
    Also what do you think of UV Gels or Acrylic nails are they any good and will you put them onto QVC

  240. Mrs Mandy Allen August 20, 2009 at 11:26 pm -  Reply

    My daughter is 10 years old and her skin is changing, but she is also getting break outs of red spots on her face, what would you suggest she use’s? I have Liz Earle’s cleanse & polish which is great especially because I’ve got sensitive skin & eczema could I use this product on her skin?
    Thanks for your help & love watching your shows they are so uplifting.
    Mandy Allen

  241. Helen Wallington August 23, 2009 at 6:24 pm -  Reply

    I have been on holiday abroad recently and couldn’t resist sunbathing my face (sorry Alison, haven’t had a good holiday for years.)
    I now have brown pigmentation on the cheeks even though I wore factor 15 and have suffered with this since pregnancies. Can you recommend how I avoid this in future and how to correct it now. I am in early menopause and it seems worse this year. Thanks Alison

  242. Doreen Elliott August 24, 2009 at 2:43 pm -  Reply

    Hi Alison l always listened to you when you were on Shropshire Radio and wondered if you are still married to Steven Rhodes I hope this is not to personal
    Doreen Elliott August 24th 2009

  243. Dorothy Brimicombe August 25, 2009 at 10:57 am -  Reply

    Hi Alison
    I’m a 58 year old lady who doesn’t and rarely has used make-up but do like a good moisturiser. I’ve generallyh got a very good complexion (well for my age) but I’m finding that most moisturisers these days are far too heavy for my face and leave it feeling ‘tacky’ – can you advise anything that’s very light but will do the job well. I hate feeling like I’ve a tub of lard on my face and cannot do without moisturising.

  244. Rachel August 26, 2009 at 2:16 pm -  Reply

    Hi Alison
    Please help as I am now desperate for some help and your expert advice would be greatly appreciated.
    About 3 months ago a very dry itchy patch appeared on my scalp, just at the front in my hair line. This rapidly developed in a very sore flaking area and other patches started appearing around the rest of my scalp in my hairline.
    Having been to the doctors and it being diagnosed as dermatitus. I ahve been given various solutions to rub into the area and shampoo to use twice a week.
    My hair is naturally course and thick and generally quite shiny but this medication is taking its toll and having little affect on the problem. I have now been refered to a dermatoligist.
    can you recommend any products which will help the sore itchy condition but also tame my thick hair.

  245. Abby Surgeon August 27, 2009 at 6:10 am -  Reply

    Hi Alison,
    On your beauty eve with Julia a few weeks ago you were wearing a lovely taupe nail varnish. Can you tell me what brand it is and what its called and if i can get it on QVC?
    Many Thanks
    Abby Surgeon

  246. Ruth Baxter August 29, 2009 at 9:34 am -  Reply

    Are there any plans to bring the Wen by Chaz Dean haircare range to QVC UK? They currently sell on QVC US and I have recently tried the range and loved it. It’s very different to anything else you sell but I think that it would appeal to buyers looking for “natural” options.
    It is sold on the UK via an automated delivery option but they only sell a limited range from the full range of products. You can buy it on Ebay but it’s too hit and miss for a serious user.

  247. margaret matthews August 30, 2009 at 12:36 am -  Reply

    hi alison,
    i am trying to buy gale hayman,lipstick in pink quartz,i adore the colour and think it has been discontinued.can u please check,or is there another make that does the same colour.i wear it for work every day and even if i am gong out at night.i love the feel on ur lips and the colour is so natural with a hint of pink/beige.would be extremly grateful if u can help.

  248. Kate Hodkinson September 1, 2009 at 6:02 pm -  Reply

    Hi Alison,
    I have watched you for many years and think you are the only person who can give me advice without being biast.
    I have just turned 30 and have never looked after my skin properly. I have always took off my makeup but not much else.
    I still suffer with breakouts, especially on my chin and forehead. My skin is combination and I have a few fine lines on my lips and around my eyes and frown lines.
    I want to start looking after my skin and need to know everything I need, to have a good daily routine. I have no clue on these things and would really appreciate your help.

  249. carrie-anne taylor September 5, 2009 at 8:49 pm -  Reply

    hi,I have just started using ultra sun face 30 mixed with philosophy booster vitamin c powder,is this safe for sun protection?thanks.

  250. d. otterson September 6, 2009 at 1:55 am -  Reply

    Hi Alison, I am 46 not many lines but am a bit saggy round the jaw line. I have oily skin prone to breakout. i use either liz earle or gatineau cleansers. I have the defi-lift cream and serum, but i find it a bit heavy to use everyday (so only use twice a week at moment) otherwise i get breakouts. What would the best skincare regime be for me for elasticity and oily skin, what about philosphy?? many thanks

  251. Julie September 7, 2009 at 12:57 pm -  Reply

    Hi Alison
    I’m 46 years old and have VERY sensitive skin.I use mostly Liz Eale products but also use Elemis, Decleor and Gatineau. I try to buy TSV’s but never know which one’s to buy (esp cleansers and toners)as I’m afraid of a reaction.
    Please help as I’m desperate as today I used a cleanser and “burnt” all my face.
    Look forward from hearing from you

  252. Nicola Mooney September 10, 2009 at 2:54 pm -  Reply

    Hi Alyson,
    You featured a large beauty trolley last November on QVC and you had one too. It was approx 4ft high with drawers. I have tried to locate the order number and have phoned Customer Services but with out success. Could you please help.
    Thanks Nicola

  253. L Wills September 14, 2009 at 5:22 pm -  Reply

    Hi Alison,
    I am 40 and i do not have wrinkles or bad skin, however my skin is sensitive. I used garnier for years but on turning 40 decided to take skin routine to another level.I am at my wits end as what to use.I have tried philisophy which stung and made my face feel painful, decleor which was too highly perfumed, liz earle eye duo made my eyes puffy so i am reluctant to try any more of those products. I am now using elemis radiance kit which includes pro -collagen but i am experiencing a little tingling – what am i doing wrong! HELP

  254. Fiona September 14, 2009 at 8:20 pm -  Reply

    Hi Alison, I am in my thirties with oily skin prone to breakouts. I work outdoors year round so my skin is exposed to the elements though I am careful to wear high SPF to protect it from sun damage. I also suffer from reactive redness particularly after meals or changes in temperature. In combination to all this I find my skin feeling lumpy and pimpley (particularly round the hairline and jawline)as though congested despite exfoliating every other day. Could this be dehydration or a reaction to a product? I wondered if you could recommend any product/s that would help me with these numerous problems! Thanking you in anticipation!

  255. Anon September 17, 2009 at 10:59 am -  Reply

    Dear Alison
    Please please help I am 37 years old and all my life had dry dehydrated exzema prone skin, but over a year now have had a complete change I have enlarged pores on my cheeks slightley oily t-zone especially when I wake up. I have tried many Elemis products but they seem to stimulate my skin more and also tried Decleor but seem to have a reaction to the essentail oils in the products. Can you recomend some products that will help as I am at my wits end.
    Thank you

  256. Tina Smith September 17, 2009 at 5:32 pm -  Reply

    Hi Alison,im 31 and im looking for an anti ageing serum that I can use under my current moisturiser,as I want to keep any lines at bay for as long as I can.I am using Liz Earles Cleanse and Polish as my cleanser,and Decleor Hydra Floral Cream as my moisturiser,as my skin is quite dehydrated,but apart from that in fairly good condition.
    Also,can you recommended anything I can use on ingrowing hair bumps after waxing on the bikini line? Thanks

  257. wendy smith September 20, 2009 at 8:14 pm -  Reply

    hi alison really enjoyed beauty day yesterday and have bought loads of products recommended by yourself. can i ask whether qvc are discontinuing the l’occitane skincare? i was browsing on the web-site and noticed that there was only 3 products in stock. i particularly like their immortelle range. i notice that they have just launched the new divine cream in this range and wondered if qvc will be stocking it? thanks for all your advice and beauty hints.

  258. dorothy beveridge September 24, 2009 at 2:44 pm -  Reply

    hi..i have been using the elemis try-enzyme wash, serum and mask for two weeks now and my skin is amazing. Please can you tell me how long you need to do this programme for as it does not tell you on the booklet..many thanks..Dorothy

  259. Lynne. September 24, 2009 at 6:32 pm -  Reply

    Hi Alison,
    I have previously purchased a set of 4 Lord & Berry Velvet Eye Pencils in a mesh bag. Absolutely loved them, great colours and really soft to use. I would like to buy some more, but they never appear on TV or the Website. Will they be coming back into stock, or if not, can you suggest a similar alternative?
    Lynne in Yorkshire.

  260. Zoe Symonds September 25, 2009 at 1:29 pm -  Reply

    Hi Alison,
    I’m hoping you could give some much needed advice! I’m 26 years old and i have a problem with my neck. I have several necklace lines that never seem to go away. The lines reduce slighlty during the day when i have put moisturiser on but they always come back. The lines are really knocking my confidence. Is there any particular products you could recommend?
    Many Thanks

  261. kelly moore September 26, 2009 at 8:03 pm -  Reply

    hi i recently went to a department store that stocks bare minerals and they had the new foundation colour “fair” and i was wondering if qvc would be stocking it soon, i really hope so as i have really pale skin and fairly light works during summer but is too dark for my skin in the winter.

  262. kath west September 26, 2009 at 8:38 pm -  Reply

    hi Alison, just wondered if philosophy are going to bring back the frozen lemon custard shower gel, as we all love it. thanks.

  263. kay thomson September 27, 2009 at 6:51 pm -  Reply

    Hi Alison, Absolutely love your shows! I’m 50 in a few months and don’t know what’s going on. Have very large pores and some sun damage (thanks to horses, dogs and garden). I live in Scotland so also have biting winds, rain and very cold weather to contend with. Also have lines above mouth (really noticeable) – yes OK I’ll hold my hands up I have smoked but am in the process of stopping. Lines are now below eyes with other migrating lines down to cheeks. Use only water to cleanse (apart from eyes where only Gatineau floracil will do) and then decleor neroli and crabtree and evelyn moisturiser then decleor baume essential at night. I so much need something more?! Was watching the A’kin show the other night – would the rosehip oil be good for me? Am at a loss Alison, please help me!! (By the way, you’re looking fantastic in your skirts these days). I know you’re busy with YOUR horses and dogs but your advice would be very much appreciated. Thank you in anticipation.

  264. margaret johnston September 29, 2009 at 1:27 am -  Reply

    Hi Alison, can you tell me what to use for deep wrinkles please,at the moment i use decleor and liz earl ive also had mary chorr.

  265. Claire Carswell September 29, 2009 at 11:04 am -  Reply

    Hello Alison,
    Could you tell me if I can use Prescriptives line preventor x-treme with Decleor aromessence and if so which order should I use them.

  266. jade ford September 30, 2009 at 10:00 am -  Reply

    can i use philoshopy vitamin c powder with SBC propolis gel?

  267. kay thomson October 2, 2009 at 6:23 pm -  Reply

    Hi Alison,
    Can you help me please?! Skin round mouth is sagging with deep lines from nose to mouth and around top lip. Don’t have a single line on my forehead! Can almost feel my face is heavy at the bottom if that makes any sense. Thanks for your time and your help would be much appreciated. Outdoor life, horses, dogs and gardening. Have also been a smoker although eat a very healthy diet and drink loads of water. Work for the Police and hence work long/strange hours including night shift.

  268. Jean Clee October 2, 2009 at 8:41 pm -  Reply

    Hi Alison, I use Decleor Iris oil I am going on holiday to New Zealand in December it will be summer what is the best aromessence to use, hope you can help. Many thanks Jean in Dorset X

  269. tracey payne October 2, 2009 at 9:43 pm -  Reply

    Hi Alison
    I have used elemis serum on my eyes for some time but have been advised to stop as it is causing me to have white spots under my eyes due to excess oil
    i have been advised to use a gel type eye product instead so wonder if you can advise me which is best
    i also use liz earle products
    many thanks

  270. Kathryn October 7, 2009 at 4:31 pm -  Reply

    Hi Alison,
    I have EXTREMELY SENSITIVE EYES which appear to react to any eye creams I’ve tried, especially Gatineau and unfortunately I seem to be reacting to the Liz earle Superskin eye & lip! I do have puffy eyes below the bottom lash which makes me look tired all the time. My eyes seem to stream and get sore whenever I try and look after my eyes. I also can’t find a mascara I can use!
    Please help.

  271. Trish Rolston October 7, 2009 at 9:59 pm -  Reply

    Hello Alison.
    We’re off to Lapland in December and we need an oil based moisturiser to protect our faces. Any suggestions? Thanks.

  272. Jane Cox October 9, 2009 at 5:27 pm -  Reply

    Hi Alison
    I am 44 years old with normal/dry skin. At the moment I am using decleor aromessence neroli and hydra floral moisturiser. I have bought the Prai serum to try and want to know if I should put it under the aromessence or over it? I know serums normally go on first after cleansing but the texture of this is quite different so I’m not totally sure. Thanks.

  273. Karen Gordon October 12, 2009 at 12:13 pm -  Reply

    Hello Alison,
    I’m 48yrs old with combination skin suffering from loss of elasticity and slackness, no lines or wrinkles. The T-zone oily areas can get really shiny whilst the dry areas have dehydration lines and can feel a bit tight. Elemis marine cream seemed to control this beautifully for me, but I can no longer afford to buy it. The Decleor range will moisturise and balance, but also brings me out in small red angry spots all over my face. Liz Earle’s Superskin does not moisturise and leaves it feeling irritated,the Skin Repair does not moisturise enough. I have not tried anything else. What can you recommend for ageing, sometimes sensitive combination skin.
    Thank you
    Karen Gordon

  274. Harriet October 12, 2009 at 2:04 pm -  Reply

    I have quite brittle peeling nails. I have tried nail envy in the past but this seems to make my nails shatter. I remember seeing a product which was referred to as silk wrap in a bottle which built the nails up and repaired the flaking issue at the same time but cant remember who it was made by. Can you please recommend something.

  275. Caroline Goodwill October 13, 2009 at 3:30 pm -  Reply

    Hi Alison im 34yrs old and have just had a full hysterectomy about 4wks ago the stitches have been removed and the wound is healing i was wondering what the best product to use to help heal the red scar tissue quicker and help make the scar less noticeable? I’m using SBC Arnica gel at the moment where my stomach is still painful and numb but haven’t used anything on the scar tissue yet. is there anything you could suggest many thanks xx

  276. Ilona Kokas October 15, 2009 at 3:33 pm -  Reply

    Hi Alison I wonder if you could help me? I have been using Gatineu Mateliance Emulsion Mate anti-shine lotion and Gatineu Mateliance Purifying Rebalancing Mask both for oily skin which I have on my forhead. These have suited my skin perfectly, but I can’t find them on the QVC web site now. Could you please let me know if and when you will be getting these in again if at all? Thank you in anticipation
    Ilona Kokas

  277. sara October 17, 2009 at 10:56 am -  Reply

    hi alinson young
    i admire you you have been my insperation to keep my face looking freash and i love bare minreals
    sara 11

  278. Nicola Reed October 17, 2009 at 9:45 pm -  Reply

    Hi, I am 40 years old, I have fair to medium skin colour, I have or think I have arosa on my chin, red vains and sports which mark and also I have been put on Oxytetracycline to claim it down. I still have a T zone oily and open pores around my nose, chin and middle of forehead. Plus I have lines under my eyes. The rest of my face is tight and dry. Could you recommend a skin care and foundation which I could use as I would like to clear it up. Kind Regards Nicola x I have looked a clinque but I would like to use what you recommend.

  279. samia khan October 19, 2009 at 7:08 pm -  Reply

    hi alison in 30 years old and i am having problems with my skin. I have got little spots on my forehead and coming out with big painful spots on my cheek. What can i do please help me. I am currently applying an antibiotic gel but, cannot see any difference. thankyou samia

  280. D.M. October 24, 2009 at 11:31 am -  Reply

    The Sunday Times Style Magazine on the 18th October announced that Prescriptives is closing down in January and will no longer be available. As my wife is a long standing Prescriptives fan she regards this as a disaster. Is this news true and if so for how long will the products be available on QVC? It seems strange that new products have just been launched immediately prior to the company closing down.

  281. carolbaynham@talktalk.net October 24, 2009 at 2:08 pm -  Reply

    hi alison i wondered if you could advise me what i can use on a aged neck and chest i am 46 and use elemis moisturisers but need something for these areas or can i use the same products
    thanks carol

  282. Julia irving October 24, 2009 at 5:43 pm -  Reply

    Alison I love the YBF make up range – when is Stacy commng back? Julia

  283. Debbie Beavan October 27, 2009 at 7:44 am -  Reply

    Hi Alison, Ive just brought Perricone firm serum last night. Can I stilluse 30+ Ultra Sun underneath???

  284. Nichola October 28, 2009 at 4:43 pm -  Reply

    Hi Alison. I have recently undergone surgery for breast cancer, and have also started chemotherapy. The skin on my face, body and lips has started to dry out quite dramatically. At present I’m using Liz Earle Superskin moisturiser, and L’occitane body lotion. Can you recommend anything else to try? Many thanks, Nichola in N.Ireland.

  285. Helen Randall October 29, 2009 at 9:14 am -  Reply

    Hi, I’m 27 and have recently been told by my doctor that I have acne rosacea. I’ve had a look at your tips for redness/combination skin etc but can’t find anything that directly applies to this problem. I use an exfoliator everyday to help stop dry skin building up and causing spots but am concerned about making the redness worse by doing this. I’ve no idea what to do with my skin as I fear another painful acne breakout. The doctor can’t seem to reccomened a skincare routine so please Alison help me! 🙂 Helen

  286. Mrs Dawn Wright October 30, 2009 at 3:25 pm -  Reply

    Could you please tell me if you are going to have any more of the philosophy hair conditioners on there own or with shampoo not as a varied pack. I cannot find this product in other outlets.

  287. daisy hannon November 1, 2009 at 4:45 pm -  Reply

    hi alison,
    ive been reading lots of good things about ‘no frizz’ by living proof – do you know when will it be arriving here at qvc uk ?
    i for one cant wait to try it out : )

  288. Anne Barker November 5, 2009 at 12:32 pm -  Reply

    Hi Alison
    I am 56 years of age and have used Elemis and Decleor for many years and have been told by Elemis consultants that mu skin is in good condition with only few wrinkles round the eyes.
    I have suffered with Ulcerative Colitus for the past 14 years with not too many flare ups. However, i am having bad spell at moment and are on steroid tablets and enemas every day.
    My skin has lost its glow and seems very tired. Also my nails are flaking and breaking although i am using my Avoplex and the nail envy.
    I use many Elemis products and love it but just needed advice on what to use at the moment as my whole body needs some urgent attention as it seems so de-hydrated.
    I am putting this down to my condition and the medication so fingers crossed it will be short term.
    Your comments would really be appreciated.

  289. denise longman November 5, 2009 at 11:43 pm -  Reply

    hi i was trying to get tova mascara but was told it is not in stock and you are my last chance to find out when it will be back in stock love you on the telly the way to say it straight which makes me laugh out loud well hope to hear from you thank you for your help in all other advice mrs denise longman xx

  290. pam everill November 8, 2009 at 1:49 pm -  Reply

    can i use Decleor Aromessence iris around my eyes

  291. Ian Aspinall November 8, 2009 at 2:25 pm -  Reply

    Hi Alison could you find out if you will be getting any more L’Occitane CADE shower gel in? As I have to make an 80 mile round trip to my nearest L’Occtine outlet. I ca get the shaving soap and after shave products from QVC at any time of day.

  292. K Durnian November 9, 2009 at 10:45 am -  Reply

    Hi Alison – my 10 year old niece has started to develop pimples and spots on her forehead and around her nose next to her glasses. My Sister has started her on Cleanse and Polish. Is there anything else you can recommend for a 10 year old who doesn’t want to spend lots of time on a skin care routine? Thanks

  293. pearl November 9, 2009 at 11:03 pm -  Reply

    I am 33 years old and i’m coloured.I have dry skin on my face,dark spots and uneven face tone.As well as discoloration.I have tried all sorts of product and for a few days skin starts to look good but next back to square one,what am using now is ila oil,Trilogy oil and suki spa targeted bio brighten serum,which is good but face feels like a bit of burning.I wish i could have a radiant smooth brighten and even face tone.please help me.

  294. Debbie November 10, 2009 at 8:42 pm -  Reply

    Hi Alison,
    I have a problem with my hair, I regularly colour my hair and it is currently not taking colour, I get it coloured at a salon and my hairdresser is at a loss as to what to do next. We have tried various different techniques. My hair was also very curly, but this seems to have fallen out as well, its now sort of just hangs there! These problems happened previously when I was pregnant, but this time I am not and both problems are happening at once. My Doctor thinks it is hormonal,but is unable to give any further advice. Help.

  295. Cara MacMillan November 13, 2009 at 1:39 pm -  Reply

    Hello Alison,
    I’m 23yrs old and i use Elemis skincare, which i love. But i’ve started getting congestion on my chin. It’s not obvious when you look at my face but i can feel it and some of them look like blackheads. What can i use to get rid of them? I have combination skin with a more oily t-zone.
    Thank you, x

  296. Natalie Watson November 17, 2009 at 4:25 pm -  Reply

    Hi Alison, I am currently using Philosophy but I want to change to Decleor. I have combination skin with the occasional breakout and sometimes feel like I have an oil slick on my face! I am 37 years old so now noticing the fine lines around my eyes. What would you recommend me to use in the Decleor range? I want to stock up on Sunday (Beauty Day). I shall be watching all day!!

  297. MOHABEER BABYNA November 21, 2009 at 2:20 am -  Reply

    Hi Alison,
    i’m a 31 years old lady who develops a skin problem soon after giving birth to my baby boy in 2007.I have noticed brown patches on my nose,cheeks and also on my forehead.After doing some search on the internet,i think i have develop the condition known as melasma(pregnancy mask).I have an oily skin and blemishes on my nose and also open pores ,i have try a few facial cream which didn’t work.I would be very pleased if you could advice which product could solve these problems on my face as i’m very concern about my skin.Thank you b from croydon.

  298. Lesley Parsons November 21, 2009 at 3:35 pm -  Reply

    Hello Alison
    I’m about to start chemotherapy treatment and know that one of the side effects will be that my skin will become dry and apparently may become discloured!! I just hope it doesn’t cause any more wrinkles!!!
    I am most definitely a Gatineau girl and love all the products. I also use ABC collagen products too. I was just wondering if there was anything that you might suggest for me to use, in conjunction with my lovely Gatineau of course, that would give my skin a little more assistance whilst I undergo treatment.
    Oh, I should perhaps tell you (although not many know!) that I am 50 years old.

  299. isabelle finister November 22, 2009 at 5:04 pm -  Reply

    hello alison
    this may sound an odd thing to ask but you wern’t by any chance a friend of mine from Stoke Park Coventry….you look so familiar that i thought i would just ask!!
    Isabelle Thompson ( i lived in South Ave …just in case!!)

  300. Tyra November 22, 2009 at 6:24 pm -  Reply

    Hi Alison,
    i’m 33 years old and i’m African.i’m fair coloured with dry skin on my face,dark spots and uneven skin tone.As well as discoloration.i have tried all sorts of products and for a few days skin looks better but next back to square one.i have heard and read on your site some wonderful stuff about decloer product,but not sure if its right for me or which one to choose from.please help me.

  301. Suzanne November 26, 2009 at 9:13 pm -  Reply

    Hi Alison, I’ve just watched your OPI show and think your hair was looking amazing! I don’t know if I can ask but where is that gorgeous embellished black dress from that you were wearing? Thanks, Suzanne

  302. Marina Chilvers November 27, 2009 at 9:55 pm -  Reply

    Hi Alison. I love your shows – they are so informative and have helped me so much. I love using Elemis products, but am having to tighten my purse strings, so if you had to choose one product from the range, would you recommend a night cream or a day cream?

  303. Gail November 30, 2009 at 10:43 am -  Reply

    Hi All,
    I’ve got this problem and i know it’s strange, but my hair is too soft. About 2 years ago i had medium length blonde hair (my natural colour is brown), and after watching an Ojon Show with Alison, i bought the ultra hydrating shampoo and conditioner – and have been using ever since. In march this year i decided it was time to go ‘au natural’ in the hair colour department, so got my hair chopped into a bob and started on getting back to my brown hair.
    My hair is now in fantastic condition, extra shiny and extra soft! which is a problem when trying to do anything. my hair is naturally thick & wavy, but now it just hangs! is there anything you can suggest – shampoo/conditoner or styling wise
    Thanks Heaps

  304. Sam Clark December 1, 2009 at 8:27 am -  Reply

    Wedding Make up
    Hi Alison,
    I am 25 and am getting married in June next year, I have normal combination skin which I am lucky enough to say is pretty clear with only the occasional breakout and slight shiny t-zone.
    I would like to do my own make up for my wedding but am unsure where to start really, I want my skin to look glowing and flawless on the day so that I dont have to keep reapplying make up all the time, but natural for my wedding photos.
    Do you have any products that you would recommend and tips for my big day?
    Thanks Sam

  305. Doreen Pollock December 2, 2009 at 10:12 pm -  Reply

    Hi Gang
    Can you tell me when Molton Brown was taken off sales.
    I had a stash, but am running out now and looked for it and it was gone.
    regards Doreen

  306. shamsa December 4, 2009 at 3:37 pm -  Reply

    Hi Alison my name is shamsa and i am asian age 26. Since age of 15 i had acne problems. when i came to this country 11 years ago i tried everything as other girls on the website said that they would work for couple of weeks( i wonder why) and then go back to the same skin problem. I actually tried everything from every advert i saw tried the product but nothing works permenantly. I also tried Dr Murad Clear skin product it worked for 2 weeks and then my skin gone back to oily, dried, uneven, and blemish. Although my skin is not dark my skin is fair but not clear.I don’t have big spots which i used to when i was 18 but now i have acne on chin forhead especially alot on jaw line left and right and they are very painful because of their position(on the jawline bone) please can you recommend any good product which really work please be honest with me i am not very rich person to afford expensive product i am working as a dental nurse. I would really really be gratefull.
    Thank You

  307. kurshida December 6, 2009 at 2:51 pm -  Reply

    Hi alison i would like to ask u if i can used Philosophy Microdelivery Exfoliating Wash with the tresonics facial cleansing system.THANK YOU.X

  308. Izabela Teoh December 6, 2009 at 10:12 pm -  Reply

    I am 27 and have a combination skin.I have a large pores on my forehead,and part of my cheecks,and also blackheads on my nose and chin.I also have a wrinkles around my eyes and deep wrinkles around my lips.Could you please help me to chose the rigt products for me that could help me with all my concerns.I also would like to add that i am interested in Liz Earle products.Are there any suitable for me?
    Thank you very much

  309. shamsa December 7, 2009 at 12:06 pm -  Reply

    Hi my name is shamsa and i am asian age 26. Since age of 15 i had acne problems. when i came to this country 11 years ago i tried everything as other girls on the website said that they would work for couple of weeks( i wonder why) and then go back to the same skin problem. I actually tried everything from every advert i saw tried the product but nothing works permenantly. I also tried Dr Murad Clear skin product it worked for 2 weeks and then my skin gone back to oily, dried, uneven, and blemish. Although my skin is not dark my skin is fair but not clear.I don’t have big spots which i used to when i was 18 but now i have acne on chin forhead especially alot on jaw line left and right and they are very painful because of their position(on the jaw line bone) please can you recommend any good product which really work, i am working as a dental nurse will work place effect my skin. I would really really be gratefull.
    Thank You

  310. mia December 10, 2009 at 11:47 am -  Reply

    hi there,could you please tell me if i can wear a moisteriser on top of alpha h white gold? thanks alot

  311. Heather December 10, 2009 at 3:09 pm -  Reply

    I recently moved home and found a humungous black feral cat living in the compost heap. He saw I was a soft touch and moved in with me and is now a spoilt mog on the sofa watching QVC lol but too many tail hugs off him are causing awful breakouts and spots, I think I am allergic to his fur! I am very sensitive to products, I am very allergic to Liz Erle so wondered what I could try…apart from getting a no-no and de-furring the cat lol.

  312. Rebekah Maxwell-Atkin December 13, 2009 at 9:23 pm -  Reply

    Hello Alison,
    I am 39 ( nearly 40) and have always had a good skincare routine and very few problems with lines and wrinkles. I have however had what seems to be a sudden onset of wrinkles and criss cross lines around the eye area and am at a loss to know how to treat this. The products I have tried up to now seem to have had little effect as the wrinkles appear to be getting worse on a daily basis. Can you recommend something I could try as I am at my wits end – I have tried gatineau melatoginine (which normally works for me) supplementing it with the gatineau mask over the eye area, I’ve also tried the alpha h gel with little effect – could I be using products that are overloading my skin?

  313. toriwebster December 18, 2009 at 1:31 pm -  Reply

    Hi Alison,
    Feels a bit odd asking about sun screen with all the snow outside, but here goes! I’ve recently been diagnosed with Lupus, and as part of the treatment have been told to wear an SPF 50 every day. I’ve been prescribed an SPF 50 but it is quite greasy and not easy to put my Bare Minerals over. Can you recommend a non greasy SPF for every day use? I use Decleor and Liz Earle – do either do high factor SPF products?

  314. Lynette December 19, 2009 at 10:12 pm -  Reply

    Hi Alison
    just need some advice, I am in my 50’s afro carribean normal combinaion skin with no wrinkles. I have used cleanse and polish and clientele day and night moisturiser for years, however notice that clientele products line is being reduced. I have tried other products but nothing seems to work as good as clientele could you advice what can I use

  315. S December 21, 2009 at 1:46 pm -  Reply

    Hello Alison.
    I’m 19 years old and have normal skin, yet some times dry. I use Australian face wash every morning and night.
    However, I was hoping for a change, yet not sure what facial wash would be best for me. I was thinking of moving onto Liz Earle Brand washes… Is that suitable?
    Also I have dark circles/bags under my eyes as well lines are there any way of getting rid of the lines and dark circles?
    Plus I have thin hair… which doesnt grow especially at the front of my head… I do not have much hair. How can I regain growth of my hair and not have thin hair? Please Help…as this has been a problem since the age of 12 onwards… I slowly started losing hair, my hair doesn’t seem to have any life…I mean it grows by length but really slowly yet it is still fine thin hair.
    Please if you could mention some products that would be suitable towards these problems… I would really appreciate it.
    Thank you =]

  316. Meena December 26, 2009 at 9:24 pm -  Reply

    How can i pick a skin care routine

  317. Mrs Margaret Ngyou December 27, 2009 at 11:09 pm -  Reply

    Hi Alison,
    Hope you had a lovely Christmas.
    Had sent you a gift via the post – hope you have received it and hope you liked the cake.
    Please let me know,
    Love & xxx Margaret Ngyou

  318. shamsa December 30, 2009 at 11:22 am -  Reply

    Hi Alison my name is shamsa and i am asian age 26. I have posted my problem on december 4th but havn’t recevied any reply. I know there are lots of people to reply to but can you please look at my post i would be very gratefull. thank you.
    Since age of 15 i had acne problems. when i came to this country 11 years ago i tried everything as other girls on the website said that they would work for couple of weeks( i wonder why) and then go back to the same skin problem. I actually tried everything from every advert i saw but nothing works permenantly. I also tried Dr Murad Clear skin product it worked for 2 weeks and then my skin gone back to oily, dried, uneven, and blemish. Although my skin is not dark my skin is fair but not clear.I don’t have big spots which i used to when i was 18 but now i have acne on chin forhead especially alot on jaw line left and right and they are very painful because of their position(on the jaw line bone) please can you recommend any good product which really work, i am working as a dental nurse will work place effect my skin. I would really really be gratefull.

  319. VICKI CISAR December 30, 2009 at 7:36 pm -  Reply

    Alison: I am 54 and have reddish circles under my eyes and puffy eyes. Nothing seems to work. I’ve tried so many different products, but since my circles aren’t of the brownish nature, I don’t know what to do. Can you advise me on this problem.

  320. Jo Rhodes December 31, 2009 at 4:08 pm -  Reply

    Hi Alison,
    I have recently had a baby and since the birth I have noticed a difference in my skin. I previously had oily skin, which has now turned dry in places and can be very sensitive (sometimes itchy with red patches). I am currently using Decleor products for oily/combination skin (cleansing gel; matifying lotion; aromessence ylang ylang followed by the matt finish skin fluid, which is not working as effectively as it used to.
    I would be extremely grateful if you could suggest products from the Decleor range that would be more suitable for my present skin type.
    Thank you.

  321. Tracey Gasson January 1, 2010 at 3:42 pm -  Reply

    Hi Alison
    I have just found out I am 5 weeks pregnant. I love my brands like Philosophy, Elemis (and have Molton Brown from when QVC stocked), can you advise if these are OK to use in pregnancy?

  322. Tayba Zafar January 1, 2010 at 7:13 pm -  Reply

    Hi Alison! hope u had a good xmas and new yearX
    Im suffering with my skin, i aalways get spots and bumps on my foerhead,my chin is darker then my other parts of face and if i do cover iwth foundation it gets even more darker. and also have dark under eyes.currently using liz earls. but dont see any result. could you give me please a daily routine for my skin.Im 21 and asian..plz let me know soon as possible.

  323. rose January 2, 2010 at 8:45 am -  Reply

    help alison 59 no wrinkles but look like a bulldog with prize winning jowls- tryed all best creams serums 4 slacking skin- last resort r facial exerzise machines any good -best of health 2 u and yours-rose- kiss on one cheek – might b joking but jowls r quite depressing

  324. Jo January 2, 2010 at 11:27 pm -  Reply

    Hi Alison
    I have just bought Todays Special Value (Decleor Supersize cleanse,tone etc). Can you please advise me on a moisturiser to suit me.
    I am 31, combination skin, prone to blackheads and congestion on chin. I use a lot of fake tan and I don’t think this helps much.
    I want to start the new year with a decent skin care regime.
    Many thanks

  325. Sarah January 3, 2010 at 12:08 am -  Reply

    Hi Alison,
    I started using super line preventor xtreme after you recommended it for solving make-up flaking in your online beauty bible. I have been using it for a few months and it has really worked at stopping my make-up from flaking but it has also really plumped up and hydrated my skin. I have just found out that they have ceased making prescriptives, do you have any ideas as to if there are any similiar products out there?

  326. Sheila Simm January 3, 2010 at 10:01 pm -  Reply

    Hi Alison,
    My 12 year old son has been getting spots and white heads on his face, particularly his nose, for a few months now. I have read your advice to others and decided to try him on the Australian skinwash twice a day.
    After 3 days his skin was completely clear and looking great. However after a week he started to get very dry, sore red patches on his cheeks so stopped using it.
    Can you recommend something that is more gentle? Is it worth trying him on my cleanse & polish or should I steer clear?

  327. Stephanie Bayliss January 4, 2010 at 10:27 am -  Reply

    Dear Alison, My daughter, Rosalind, is getting married this year and wants to wear a strapless dress. She has a small rose tattooed on her shoulder and wants to cover it up for the wedding. Can you suggest a good product she could use that would stay on all day and not smudge? Many thanks. Stephanie Bayliss.

  328. Pauline Hall January 4, 2010 at 3:04 pm -  Reply

    Hello Alison
    I suffer from a very itchy scalp.I am allergic to preservatives,Could you help me as it drives me crazy,more so at night when my head gets warm on the pillow.Thankyou.

  329. Veronica Holden January 9, 2010 at 4:04 pm -  Reply

    Hi Alison,
    Please can you help ,I love to paint my nails and use good quality polish and remover. My problem is that on my fingernails after about 2 weeks my nails start to peel into layers, this has only happened in the last few years. My toenails are fine and my fingernails are fine and grow well without breaking as long as I don’t use nail varnish. I just can’t understand why this is happening and would love to wear all the lovely colours that you sell.

  330. yvonne January 10, 2010 at 1:39 pm -  Reply

    How do I ask/get a reply from Alison in regards to my puffy lower eyes ? been struggling for years and they make me look 20 yrs older than i am

  331. suzanne January 11, 2010 at 9:36 pm -  Reply

    Hi Ailson I,m having chemo at the moment 3 of 6 I have lost nearly all my hair Is there anything I use or do to help my hair grow back nice and healthy I have Ojon restorative and some Philip Kingsley products hope you can help many thanx

  332. Caroline January 14, 2010 at 12:06 pm -  Reply

    Hi Alison,
    I’m 51 with short, bleached blonde hair. I have had it like this for about 7 years, and my hairdresser has recently started to use a milder bleach with camomile which is much better. My hair is in good condition,very soft, and quite shiny but has a tendance to be flyaway occasionally. I never use a hairdryer at home, I just wash, towel dry and brush. I have been using the Ojon Shine and Protect Range which is fabulous and I recently bought an Ojon kit with the restorative hair product included and would like to use it. Will it affect the colour of my hair being as it’s bleached and would it be ok to use maybe once a week? Thanks, Caroline x

  333. Judith Dawson January 15, 2010 at 2:27 pm -  Reply

    Hi Alison,
    I am 46 in Feb – often told i look a lot younger but I am now seeing signs of deeper lines around my eyes and my jowls are beginning to sag. I have skin which breaks out easily especially when I use new products. I am currently using a mineral soap which is supposed to help acne but I still get blackheads on my nose and have a greasy t zone.
    I would like to use philosophy skin peel pads or skyn pads would this help? Also could you recommend a cleansing regime?

  334. Katie Pinner January 16, 2010 at 10:11 pm -  Reply

    Hi Alison,
    I was wondering which QVC hair care product would be good for greasy hair? I’m naturally blonde, with fine hair that isn’t fly away. I wash my hair every morning but by the evening, it’s greasy. I only use shampoo and conditioner on my hair, no other products other than a mask maybe once a week.

  335. Wendy Taylor January 22, 2010 at 8:10 am -  Reply

    Hi Alison
    I wonder if you can help me? Just over 4 years ago I was lucky enough to meet Nina from Smashbox at the QE11 centre ,there she made up my eyes,smoky and very sexy for a woman that was nearing the big 60.She also introduced me to Photo Finish foundation primer,which I have used every single day since then.I have had this product on a wait list since November 2009 ,it has just arrived today 21/01/10 it’s different I have been sent Photo Fininsh light is this the new fomula It is not the same feeling on the skin, where before my skin felt like velvet ,this new product dosn’t make my skin feel any different. Can I still get the original Photo finish ,or do I have to try something new .Please help me Alison Thank you

  336. laila January 24, 2010 at 2:07 pm -  Reply

    Hi Alison,
    I am 39 years old with combination skin. I still suffer from acne allover my chin and on my forehead. They usually hurt and are big. There is also scarring. I am fed up going into meetings with this face. Due to my age, I also see sagging and lines around my eyes. Could you please recommend a course of action so that I look better on my 40th birthday?
    Thank you, X

  337. Audrey Clarke January 25, 2010 at 8:41 pm -  Reply

    Hi Alison,
    wonder if you could possibly help my husband. During the winter months a few hours after he showers he gets the most awful itching that really drives him crazy. He has been given cream by the Dr and anti histomine but nothing helps. Is there anything you could suggest please

  338. Jane Harrison January 28, 2010 at 6:14 pm -  Reply

    Hi Alison
    I am 43 with combination skin but the area round my eyes is dry and sensitive. I am having good results with the Decleor Hydrotenseur, and I like the Origins GinZing in the morning, but I’d like something to exfoliate the area and have just ordered the Alpha H absolute eye complex. Can I use this together with the above, or my Gatineau eye cream (when I’m in my ‘month off’ the Decleor serum) and if so, in what order? I have never used Alpha H before.
    Many thanks.

  339. Linda Durham-Paine January 29, 2010 at 10:37 am -  Reply

    Hi alison, I am 51 years of age and I am told I look 40…lucky me however I have 2 areas of growing concern the first is broken capillaries on my cheeks please advise what I should be using. I currently use Gale Hayman total cleanser which I have now used for 3 years. gatineau melatoneganine moisturiser And last week I got the elemis enzyme set which has the cleanser which I am using after my Gale Hayman, the enzyme serum morning and night before my moisturiser and the enzyme gel twice a week with fantastic results. But it does not help the broken capillaries. The second is creapy skin under my eyes. I am currently using Gatineu Melatoneganine eye cream.

  340. P Paton February 1, 2010 at 6:32 pm -  Reply

    Hi Alison
    I am 51 and have bags under the eye on the orbital bone (top of my cheeks) can you please suggest any products to help.

  341. Ann February 2, 2010 at 10:25 pm -  Reply

    Hi Alison. Thanks to you I have now got a good skin regime, I cleanse, tone, and moisturise twice a day, with Liz Earle products. I exfoliate twice a week and use Decleor aromessence every day. I like to try all your recommended brands, especially the facial moisturisers, but find 99% of them have a ‘roll off’ effect almost like using an exfoliator, could you advise why this happens. I have fair sensitive skin Ann x

  342. judy price February 2, 2010 at 11:28 pm -  Reply

    hello alison, my son brought me back a brand of skin care, from america, called onsen. can you persuade QVC to stock this product because it is very good and i could see a vast improvement in the clarity of my skin even after one treatment. I am sure all your customers would love it.

  343. jennie galgey February 3, 2010 at 10:53 am -  Reply

    Hi Alison
    Help, I,ve been a qvc customer for 6 years now and my normal beauty skin routine is liz earle or elemis.I ordered Lulu,s range last time on air and it has left my skin plumper the problem is it,s made my forehead flaky and my cheeks red with red spots
    .Should i carry on with this range or send it back could you recommed a different range or should i go back to the ones i know? Many Thanks jennie

  344. Patsie, Derbyshire February 4, 2010 at 4:58 pm -  Reply

    I am 2 weeks into using the last Elemis TSV – Tri-enzyme wash, serum and gel mask – can I use Alpha H’s new age defying lip and eye (particularly for around the lips)at the same time?

  345. Jan February 4, 2010 at 6:08 pm -  Reply

    Hi Alison
    I watched this afternoon’s Tova fragrance show which you presented. What I’d like to know is what cosmetics you were wearing because you looked amazing – positively radiant and with that lovely glowing, natural look that I always want to achieve, but gets more difficult as I march on through my 40’s (nearly 45 now). I have a good skincare regime, using elemis products and lots of people remark on how lovely my skin is. Now I think I need to review my cosmetics, so please tell us how you looked so especially fab this afternoon (I watch your shows a lot by the way, always excellent advice etc).

  346. Sam February 5, 2010 at 10:27 am -  Reply

    Hi, I am 45yrs old and going through the change. I used to suffer from lots of spots as a teenager and still get them. I have large open pores on my cheeks and between my eye brows. I don’t get black heads, only spots. Whilst growing up I never bought skin care products, in fact it was only when I reached 40 that I bought a moisturiser from the Simple range. Prior to that the only cream I put on my face was quinoderm spot cream! I then tried Boots Protect and Perfect range.
    Then, after getting into the habit of “doing my face” I started to watch the beauty shows on QVC. Before Christmas I bought the Gatineau Fountain of Youth collection and then I bought the Elemis mini Tri-Enzyme pack. I bought the Elemis pack with the PCMC and cleanser, rose exfoliator and the exotic lime and ginger hand wash and cream……. and then bought another Gatineau FOY to stock up and another Elemis kit to stock up on the PCBC and the full size Tri-Enzyme pack and I am on wait list for the PCMC and night cream duo. THEN I saw the programme about Alpha H and I bought the 5 piece Smoothing and Perfecting Collection. I thought well that will keep me in products for a year!
    Ooh forgot to mention I bought the Gatineau twin Gommage as well.
    I adore the Tri-enzyme range. The wash is so lovely. It doesn’t matter whether I use Gatineau or Elemis, I feel lovely and pampered. I used Gatineau for 1 month and then Elemis for 2 months and now I am using the Alph H – for 3 days. The Alpha H feels more like using medication products rather than pampering products. I shall continue for 1 mth on those to see what happens.
    I do miss the Elemis Tri-enzyme wash though.
    Alison, can you tell me how I can incorporate all these products? Can I use Tri-enzyme system with Alph H? Is it better to use one range for 1 month and then the next range the following month and so on? Or is it ok to swap and change on a weekly basis?
    Blimey for someone who never used creams I seem to be quite hooked. I also use Bare Minerals.
    I hope you can advise me.

  347. mAUREEN JONES February 6, 2010 at 1:37 pm -  Reply

    I have used prescriptives magic liquid powder for years and would love to know if there is an alternative i could use now presecriptives are unavailable in this country.

  348. dawn robertson February 7, 2010 at 7:17 pm -  Reply

    could you please advise me on the best eye product for my number elevens in between my eye brows i already use gale hayman around my eyes. I am 47 olive complexion and dont have alot of wrinkles my skincare products i use are decleor.

  349. Lynn February 9, 2010 at 9:03 pm -  Reply

    Hi Alison, I love your shows and can I thank you because you have taught me a lot about skin care and beauty products. The question I have to ask is regarding Gale Hayman. I love lip & eye primer but have noticed that you have not sold it for a long time. Will you be getting it back in stock? The only website I can find it on is Gale Hayman in USA but it would cost me a fortune to get it from there. Is there anything else as good as this product?

  350. Tracy February 11, 2010 at 5:06 pm -  Reply

    Hi Alison
    I have good skin, I am 46 and use Liz Earle products with decleor iris oil. My problem is some deep lines in my upper lip. I have never smoked and do not sunbath what is the best product to use. Can I use liquid gold to spot treat the area and how do I do this? Please suggest the best option, I am willing to try any products.

  351. clare deakin February 12, 2010 at 4:59 pm -  Reply

    To Allison Young..Hi I am a big watcher of qvc, some people would say im obsessed, I have been suffering from depression for along time and found that watching qvc at night when i cant sleep has really helped me, i cant imagine putting on the telly and not being able to watch my qvc, my passionate viewing is anything to do with beauty products, i think i must order something once a week,..i particulary like Allison Young as she is so much like me, as i know she loves dogs especially dobermans,i have a female doberman myself she is called Sadi who is the love of my life,..well done to all at qvc..love Clare Deakin

  352. Joanne February 13, 2010 at 5:40 pm -  Reply

    Hi Alison,
    I am a big fan of Elemis tan accelerator and I am due to go away at the end of March and again beginning of September. The large pump version is ok for home but I like to take the tubes away with me, last year I think you did a tube duo pack. Will you be getting them again this year and if so when??
    Many thanks
    West Yorkshire

  353. viv wilson February 14, 2010 at 8:43 pm -  Reply

    hi alison, my mum has just been diagnosed with lupus, and she is feeling depressed and very ugly, could you tell me a good foundation that will cover the redness, her skin is oily x

  354. M Hall February 15, 2010 at 4:34 pm -  Reply

    Hi Alison,
    I am about to turn the big 40!!!!!!this month, and have had a few spots appearing around my mouth, they are like little white heads, which I can deal with, but what I can’t deal with is the pink blemishes they are leaving behind. I have had one blemish now for about 3 to 4 months and it is making me feel very down, as up until the last 6 months or so I have always had good clear blemish free skin.
    Anyway the question I would like to ask is, after watching you presenting alpha H and reading the reviewson it, would the alpha H liquid gold or the aplha H white gold get rid of these pink blemishes or will they eventually fade on their own, and if so how long will they take to fade?
    Hope you can help,

  355. Gee February 16, 2010 at 6:26 pm -  Reply

    Hi Alison, my boyfriend is 41 and has been suffering from acne roseaca for about 2 years which was diagnosed by his GP. He has red cheeks,nose and forehead and has breakouts of red pimple like spots and sometimes gets infected white-heads.
    Please can you recommend some products that would help with preventing/reducing the roseaca, including a face wash and moisturiser. He also gets dry skin on his face if he doesn’t moisturise.

  356. Lizanna Lorimer February 17, 2010 at 1:08 am -  Reply

    Hi Alison can you please help me i have problem skin esp break outs and have problems finding a foundation that covers without caking or the ones that don`t cake slip off my skin after afew hours can you help by recomending a foundation,conceler that will cover my spots and a conceler for dark circles under the eyes, also can u recomend a great primmer, one last thing i was wondering can you use bare escentuals mineral veil with a liquid foundation to set the foundation and brighten the face thank you so much alison, Lizanna from Plymouth

  357. Lee February 17, 2010 at 8:56 pm -  Reply

    Hi Alison, I hope you can help?!
    I am a 24 year old guy suffering with spots on my forehead and open pores around nose / cheek area, I have just started using the Elemsi Tri-Enzyme range which is helping somewhat however, is there anything that I can use using the day to cover them up? I had thought about Bare Escentuals but where would I start.
    Hope you can suggest something as this is really hitting my confidence.
    Many thanks

  358. Naureen February 18, 2010 at 10:47 pm -  Reply

    Hi Alison,can you help me?I have combination skin and I am using Liz earle moisturiser.The problem is when I apply blusher to my cheeks it disappears within two hours.I use smashbox primer and laura geller blusher.I have to reapply two to three times a day?

  359. Claire February 19, 2010 at 11:35 am -  Reply

    Hi, I have been using Decleor Hydra Floral cream for a number of years but recently my skin has reacted to this, I have started to get dry/flakey patches around my nose. Has Hydra Floral changed flormula in any way? I’ve only noticed this happening with they new style jar. I stocked up on Hyrdra Floral when it was part of a TSV and have only just got round to using it. I have loved using this, it’s frustrating to think I might have to find a new cream 🙁
    Please help!

  360. Ann Marie Norman February 19, 2010 at 6:35 pm -  Reply

    I would like to ask what the difference is between Perricone skin care and ALpha H? Do they both work in a similar way?

  361. Claire Gardner February 19, 2010 at 8:47 pm -  Reply

    Hi Alison, love your shows! I was wondering if QVC could develop a little label icon online for all beauty products containing common allergens eg wheat? I get reactions to a lot of products with cereals or specifically wheat in. Nutri delice is one of these so can you suggest an alternative for parched skin (I have a thyroid problem and have incredibly dry skin). Thanks! Claire PS you looked fantastic in that B&W lizard necklace!

  362. jennifer lewis February 23, 2010 at 11:09 am -  Reply

    hi alison,
    last year was a very difficult year healthwise for me, i spent a lot of the time in hospital. this has sent my thyroid haywire and i have been diagnosed with rosacea. all this is showing in my skin and my eyes, which are dry/dehydrated beyond belief but with the large, red and inflamed spots mostly on my cheeks. i know that it will take time for the medication to kick in and help but is there anything i can do from a skincare viewpoint that will help the dryness/dehydration without making the rosacea worse.
    hope you can help me
    many thanks
    jenn in blackburn

  363. Alicia Morrison February 25, 2010 at 5:46 pm -  Reply

    Hi Alison please please please help me, i am 34 years old and have 4 children ranging from 11 to 2 years old, i wil admit my skin care regime has not been tip top these past few years as i have had a lot of stress going on in my life, my marriage broke up, my dog died, my dad passed away, my recent partner got made redundant before christmas and have jus recently moved home, to top things off (good news) we are trying to start our own business (all this in the past 7 years), now i feel settled in my life i feel its time to start looking after me. i have very combination skin, the usual oily t-zone with dryness occasionally, but i also suffer from breakouts on my chin and just underneath onto my neck which can sometimes be quite itchy,i also find my pores are quite open also. please please help me alison i just want to feel beautiful and like a woman again xx

  364. MANDY HEAT February 28, 2010 at 7:28 pm -  Reply

    Hi Alison.
    I am 44 and desperate for some advice. I have always suffered oily skin and even as I get older it often rages oil. I use Liz Earle Cleanse and Polish in the morning and evening with Elemis Lime blossom and lavender cleanse and tone. I have tried numerous exfoliations but my skin feels horribly congested with lumps and bumps and breakouts galore … Help me please .. I do have a few health issues that dont help but I am sure I am doing something wrong as I think my skin could look and feel a lot better … Thanks Ali ….

  365. Erica Kimber February 28, 2010 at 10:03 pm -  Reply

    Hi Alison,
    I absolutely love the QVC beauty shows. I was wondering if you could tell me if it is safe to use L’Occitane Bonne Mere soaps on babies and is there age below which they are not recommended? Thanks.

  366. Sandra March 1, 2010 at 10:44 am -  Reply

    Hi Alison, I usually use the liz earle products, but recently have ordered the SBC item no 229235, which includes the Serum and Collagen gel.
    Want to use the serum around the eye area. Do i put the serum on first, let it absorb, and then cover the entire face and eye area with a fine layer of the Collagen Gel???, or if i have used the serum aro9und the eyes, do i just put the collagen gel everywhere else on the face? Thank you.

  367. Sharon Willicombe March 2, 2010 at 12:06 pm -  Reply

    Hi Alison, can you let me know how often I should use the Elemis Tri-Enzyme treatment programme and how long I should use it for each time.
    Many thanks

  368. Simone March 3, 2010 at 10:12 pm -  Reply

    HI ALison – I apologise in advance for asking you a fashion question. Please be assured your beauty advice is inavaluable, BUT, this has been bugging me for over 6 months and I would really love to know.
    You wore a fabulous dress over white trousers towards the end of last summer. It looked like a featherprint wrap dress in shades of pink, turquoise and white.
    PLEASE could you tell me where it was from or who designed it.
    Many thanks in advance

  369. andrewmchardy March 4, 2010 at 12:42 am -  Reply

    Hi alison im andy im 19 and a male beauty junky, i wanted to ask, is it bad to use too many different products all the time. Andy x

  370. Ann Jakubowiak March 5, 2010 at 10:21 am -  Reply

    Hi Alison
    Can you recommend what I can use to give my face a fresh dewy look without having to us make-up or foundation.
    Regards Ann

  371. chantell humphreys March 5, 2010 at 1:19 pm -  Reply

    Hi Alison ,love your beauty shows,can’t wait for the gatineau tsv on sunday,please could you tell me when using decleor neroli and gatineau Melatogenine Force Collagene Concentrate which goes on first?is it the oil ? many thanks from chantell.

  372. Louise March 7, 2010 at 11:45 am -  Reply

    Hi Alison,
    I’m 27 and suffered from spots for a period of about 2 years due to a very stressful job. I’ve since left the job and my spots have vanished – as I’d hoped, but I now have some dark patches round my chin where some of the worst spots were. I’m pretty vain(!) and although they cover completely with light make-up, I’m actually considering a chemical peal. I know this is extremely drastic and probably not the best solution for my sensitive skin. Can you recommend something more gentle but still very effective, to even out the discolouration?

  373. Julie Miles March 8, 2010 at 9:53 am -  Reply

    Hi Alison, I’ve been buying skincare & makeup from you for about 14 years now but recently have found that nothing was solving some skin issues I’ve had & although I went back onto Decleor which has really served me well in the past, it still didn’t help.
    I had a Dermalogica facial last week & have been using the cleanser/toner/moisturiser for about 5 days & I’m almost sad to say it’s absolutely worked miracles – sad because I can’t get it from QVC! Is there any way the Dermalogica range maybe something that you could introduce? I really think it would be a great addition & would be very popular.
    Yours hopefully
    Julie x

  374. Helena Mountford March 8, 2010 at 4:08 pm -  Reply

    Regarding the Clientele beauty cream range.
    I was looking to order some neck cream and noticed there aren’t many Clientele products on your books now. I went to the USA OVC website and there are lots of new Clientele products there with new packaging. Is QVC UK discontinuing the range? I am a bit sceptical about ordering from the current stock of QVC UK because products may be near their sell-by date if you’ve had them a while.
    If we are still stocking them in the UK, could you tell me when the next Clientele show is?
    Thanks a lot,
    Helena Mountford

  375. Dot March 8, 2010 at 8:56 pm -  Reply

    Hi Alison – love your shows, really like your no nonsense approach.
    You recommended Perricone MD products recently.
    Have been using them for a month now and have found that they are really drying out my skin and my eyes are in a worse state than before I started! Bit like a prune!
    I have dryish skin due to age, but not overly so! At least not until I used perricone.
    Could it be that I am doing something wrong? Is there a particular way in which these products should be applied? Am I missing some vital piece of info here?
    Many thx

  376. Jenny March 9, 2010 at 4:17 pm -  Reply

    Hi Alison,
    I wonder if you could help me with a problem – I have a facial hair problem – very spiky and course on my chin which I remove by tweezing (I know that’s the worst thing you could do!!) and under my chin. The problem is I have red hair and the hairs are pale so I don’t think laser removal would help. Would the no! no! hair removal system work for me??
    Love your shows – very informative (I’m addicted!!)

  377. Rylie March 11, 2010 at 10:24 am -  Reply

    Hi, i was wondering if you can recommend products (cleansers, serum, etc) for moderately oily/acne prone skin. My skin gets oily a lot and so i get tons of blackheads and whiteheads around my t-zone. I heard that prescriptives acne defense serum is good but since the company’s closed already, do you know of any alternatives that practically does the same thing? oh and are there any ways to reduce my face’s oil production?

  378. D Savla March 12, 2010 at 10:55 am -  Reply

    My husband is 37 years old and has 3 spots (or what appear to be spots) under the surface skin on his nose. He has been using a scrub for 2 years now, but this does not seem to have removed the spots or even the skin covering the spots. Can you suggest anything. They are not irritating or particularly troublesome, but he does want to get rid of them.

  379. Mary Murphy March 12, 2010 at 11:13 pm -  Reply

    Have taken off acrylic nails after long time and although most nails are good but thin, thumbs andindex fingers are just splitting. Thumbs are particularly bad with vertical splits that I have never had before. Using last Prostrong TSV but also have Nail Envy. Would it be benificial to use both or would that be detrimental to either of them?

  380. olivia March 14, 2010 at 8:59 pm -  Reply

    hi alison could you recommend a good cream for my face as I have good but very dry skin but I get some blackheads on my cheeks. I use all gatineua on my face, cleanser toner, eye cream, moisturizer, and exfoliate twice a week.

  381. Anne March 15, 2010 at 2:32 am -  Reply

    Hi Alison,
    I am 28 and am generally lucky with my skin (other then the odd breakout). I am very pale and avoid the sun. I use Liz Earle Cleanse & Polish, the toner and her moisturiser during the day. At night, I use Sarah Chapman Overnight Facial. I am starting to see lines and small wrinkles around my eyes. I have been using Gatineau Melatogenine Futur Plus Eye Cream morning and night for about 6 months now and I was recently told that this product may be too strong for me and may be causing the lines. Is this true, or is it just time they showed up! If I am using the wrong product, what would you recommend? Thanks, Anne.

  382. Mrs Susan Allen March 15, 2010 at 5:17 pm -  Reply

    Hi Alison
    Just to say a big thank you for all your helpful advice. My skin has really improved since I started to follow it.
    What has happened to Helen Harvey from Nails Inc? I really enjoyed watching her.

  383. Susanne Mattocks March 16, 2010 at 3:39 pm -  Reply

    Hi Alison – Over the past few years my eyesight has deteriorated so that I need glasses for reading and close-up tasks. This is affecting putting on makeup as I need to remove my glasses to put on eye makeup but my eyesight without glasses is not good enough to see properly! I do not want to wear contact lenses (squeamish) so do you have any tips or ideas for applying makeup with blurry eyesight, especially mascara? Thanks in anticipation, Susanne

  384. Tricia March 16, 2010 at 3:46 pm -  Reply

    Hello Alison,
    Please could you advise me of a really good eye cream that works. I am 56yrs old and have fine lines around my eyes but the skin there appears to be really dehydrated.I have used numerous creams, top brands off the high street,
    and currently using Decleor Excellence.Although i find this one very good for the lifting and tightening i don’t find it to be moisturising enough and my lines are appearing more and more!!Your eye’s look wrinkle free, what’s the secret?
    Thankyou Alison
    Tricia from Lancashire

  385. Jayne Orme March 17, 2010 at 11:27 am -  Reply

    Hi Alison,
    Thank you so much for bringing such a huge variety of brilliant products to QVC!! The ‘easy pays’ and ‘tsv’s’ have really helped me to try out several ranges that, normally, I just couldn’t afford. Unfortunately, I’ve not yet found a product to solve the ‘crazy paving’ problem under my eyes. I’m 51 and, on the rest of my face, I have a relatively plump, wrinkle free skin (I put this down to avoiding sunlight!). Before applying eye creams, I always use either Eyebright, or, Floracil around the eye area, even in the mornings, when there is no makeup to remove. I’ve tried a variety of eye products including Alpha-H (which really dried my under eye area), Clientele, Elemis and Gatineau Melatogenine. The Gatineau seems to work the best but it really irritates my eyes and makes them water. I’d really appreciate your help and advice about which product to try next. With many, many thanks, Jayne.

  386. verity March 21, 2010 at 2:54 pm -  Reply

    Hi Alison im 23 years old and have trouble with open pores on my forehead, nose and chin, i use a good cleanse tone routine and use elemis gentle rose exfoliator twice a week but they dont seem to disappear only when i apply my bare minerals make up over the top.Any suggestions?
    Thank you v from surrey

  387. Lynsey Wilson March 21, 2010 at 7:43 pm -  Reply

    Hi Alison,
    Wondered if you can help! I am 29, white mother of two and my mum today told me I need to sort out my skin care as she can see me getting “crows feet” around my eyes! ARRRGGGGGGHHHHHH!
    What do you recommend for the above but also as a general skin care regime? I need something that is easy & straight forward, not taking too much time! My skin is ok, although I do get oily/spotty around the fore-head, nose & chin.
    Hope you can help!

  388. Joanne Cox March 24, 2010 at 1:05 pm -  Reply

    Hi Alison,
    I’m getting married in August and would love some advice on suitable make-up. I’m fair skinned, blonde and want a natural look. I’ve got alright skin (using Liz Earle and Bobbi Brown face base) and was thinking about more Bobbi Brown or Bare Escentuals? Would Bare Esc be a little to ‘sheer’ though? Any other brands??
    Wish you guys would do a wedding day – make up, jewellry, shoes, lingerie etc!!!
    Jo C

  389. cheryl Griffiths March 26, 2010 at 4:37 pm -  Reply

    Hi Alison, I usually use prescriptives virtual matte oil control makeup in the shade ‘fresh camellia’ but it has recently been discontinued. I am having difficulty in finding a foundation to replace it as they seem to be too yellow based or too dark for my very pale complexion. I have sensitive skin that is prone to eczema but can also be oily!! Can you suggest anything please? Many thanks.

  390. Sally March 27, 2010 at 9:53 am -  Reply

    Hi Alison, I have been using A’kin for a few weeks after switching from Liz Earle as my cheeks became very sensitive, red and itchy (I stopped using the muslin cloth as well) My skin is more comfortable using A’kin but my cheeks are now really blotchy and red, i rinse the cleanser with water and pat dry, since using A’kin the blotchy cheeks seems to have got worse. Is there any other brand you can recommend for sensitive skin that will keep my skin feeling comfortable and stop the blotches?
    Hope you can help, Sally

  391. Adam March 28, 2010 at 8:07 pm -  Reply

    Hey Miss Ally when is Mally back in the UK. bought all her products we love her.
    A&S from malone Belfast UK

  392. Jenny Armstrong March 29, 2010 at 4:02 pm -  Reply

    Hi Alison…
    I’ve recently discovered Elemis products- all thanks to QVC and I’m loving them (previously I was a Clarins user)! I’m wondering if you can help me please, I have a few questions regarding the Elemis Tri-Enzyme system… 1. How long do I use it for- you just keep refering to “a course of Tri-Enymes” -how long is a course? 2. Do I still need to exfoliate whilst using it? -prior to using Tri-enzymes I was using the Elemis Gentle Rose Exfoliator- should I continue using this ? 3. It says do not sun bathe whilst using Tri-Enzymes- for example, how long should I leave it before finishing Tri-Enymes and going on holiday (although I will be wearing sunscreen it might not be Factor 30). 4. I do suffer with very dry skin and although I think the appearence and smoothness of my skin has improved whilst using Tri-Enzymes my skin still feels a bit dry -is there anything which you recommend?? Currently I am using pro-collagen in a morning and tri-enzyme night cream.
    Many Thanks for all your help!
    Keep up with the fantastic shows!

  393. Lorraine Roeves March 30, 2010 at 1:18 pm -  Reply

    I think my problem is that I’m not sure what skin type I have and probably don’t use the right combination of products.
    I have never had real issues with my skin and didn’t suffer with acne growing up. However, I suffer from dryness and blocked pores around my nose and I get some breakouts on my chin. These are not huge problems but my skin never looks bright and healthy.
    I have been using Cleanse & Polish since Christmas and also have Decleor’s Hydra Floral which I’ve been using throughout the winter. I’m using the Decleor night cream that came as part of a TSV.

  394. Lisa Bell March 30, 2010 at 7:54 pm -  Reply

    Hi Alison. I am 35 years old with fair comination/oily skin. I have been using Elemis since last October and their products are fantastic. I have two areas of concern still bothering me! I am using the Elimis combination skin cleanser and toner and pro collagen marine cream which has cleared the blackheads away but I’m left with huge open pores. The other problem is lines under my eyes between the orbital bone and lower lash line. I have no lines or wrinkles anywhere else so I assume its dehydration. I am using Elemis Abosolute eye serum but I feel I need more help. I also exfoliate & do a face mask twice a week with Gentle rose exfoliator and Herbal lavender mask. Please can you advise me of anything else I could or should be doing with prodects from the Elemis range to get even better results.
    Thanks for your time. Lisa. x

  395. anon April 1, 2010 at 4:10 pm -  Reply

    Hi Alison, I was just wondering is Philosophy’s Hope in a jar better than Dermoligica’s dynamic skin recovery and how you rate them.
    Many thanks x

  396. Lucy April 2, 2010 at 11:30 pm -  Reply

    Hi Alison,
    Can you recommend a good oil-free foundation? I used to use Prescriptives’ Virtual Matte, but that is no longer available. I like liquid foundations with a good level of coverage and preferably a non-comedogenic formulation. Does anything spring to mind?

  397. SHARON MCBRIDE April 5, 2010 at 5:11 pm -  Reply


  398. emma April 7, 2010 at 7:58 pm -  Reply

    Hi Alison,
    I am 30 and need some skincare advise. My skin seems to be all over the place at the moment. I keep getting breakouts across my chin and my skin looks really dull. I am really unsure what I can do to try and improve it. Thanks

  399. Marilyn White April 8, 2010 at 12:19 pm -  Reply

    Hi Alison pleased advise me, I am getting married on 22nd May.
    My eyes are a worry to me. I am 60 My skin is good for my age. I use Liz Earle cleanes & Polish twice a day. I have been trying various old age creams, from QVC and Gale haymans eye cream.
    I am worried that the bags under my eyes are bad and dark circles. I wear glasses, I dont know if that doesnt help. Please what do I try next? I have not got that long till my marridge and enough worries!
    Marilyn x

  400. zara April 8, 2010 at 4:03 pm -  Reply

    hi alison
    im a 25 years old asian girl, i have problem with pigmentation around the chin and upper lip area, i have tried various creams with no effect, these areas look darker compared to my natural colour, please i need help

  401. Mrs Jane Leach April 8, 2010 at 11:57 pm -  Reply

    Hello Alison
    I am 56 and I have always taken great care of my skin though I am within a budget. I use all Laura Gellar Makeup which I love except for her mascara. My skin which I have always had compliment on has suddenly started to let me down. I do have health issues and I take quite a lot of tablets for pain etc.
    My skin lacks luster and warmth and I have definate 11 lines above my nose and a deep line down one side from the corner of my lip I think it is due to the way I lie. I also think some of the frown lines are down to pain which I do have to live with daily. it upsets me to see this on my face I would like to use the premium brands but I have had to give up work so they are somewhat beyond me now. I will however use something that would give me some radiance and soften my lines. I am blond and very pale so I have no sun damage at all as I never tan. Please help as I am low enough about my general health without this added problem. I have tried some other foundations but I love the light in Laura Gellar though I think I do need some added warmth. If I use anything with orange it shows up on my face immediately .
    Thank you

  402. Clare April 10, 2010 at 6:04 pm -  Reply

    HI ALISON! big fan of your recommendations and in desperate need of advice. i am soon to be travelling to rural turkey to visit the in-laws and desperately want to help my poor mother-in-law sort out her terrible feet. image the worst feet in the world and then double it. a pedicure is not going to do it. i remember watching a show once where a lotion / creme (?) was applied to one of the presenters feet and then the dead skin scraped of with a blunt knife after a few minutes (wow!), but i don’t know what it was. can you help?
    Clare, Wales

  403. Arti Chauhan April 10, 2010 at 9:01 pm -  Reply

    Hi Alison
    Please help me, I’m 33 & i’m having problems with my skin. Recently, my skin has become quite spotty, but not large angry spots, but more small raised bumps almost like an allergic reaction. I have tried a few things and nothing seems to help.
    I’m getting married next year & really want my skin to look its best. I’m Indian & have quite a fair skin tone. Any suggestions would be fab. Thanks Arti xx

  404. Jane Nordell April 12, 2010 at 7:26 pm -  Reply

    Hi Alison
    Is there any moisturiser or cream that will also help fade freckles? Thanks

  405. Debra Hunter April 12, 2010 at 9:46 pm -  Reply

    Hi alison, recently on air you have commented that you are wearing bobbi browns shimmer brick blusher. Could you please let me know which colour you are using.

  406. Claire April 13, 2010 at 7:53 am -  Reply

    Hi Alison, I am 33 and although I know that the Decleor Excellence range is aimed at women older than me, my eyes are becoming hooded and I have more fine lines appearing by the month (I am a carer and often get very broken sleep). Could I use the Excellence De l’age eye and lip cream to give these areas a special treat, as I have read that this cream helps with hooding – I don’t want to overload my skin with ingredients it doesn’t need, but this cream sounds like it might be what I’m looking for! I use Elemis and Decleor as a rule, as I like the more natural based ranges – my skin is also quite sensitive and they don’t seem to aggravate it. Many thanks!

  407. Joeleen Campbell April 14, 2010 at 10:40 pm -  Reply

    Hi Alison, My daughter is getting married at the and of May this year and she has a tattoo on the back of her shoulder. Can you recommend any products to cover it up for the day. Kind regards, Joeleen.

  408. penny collier April 14, 2010 at 10:42 pm -  Reply

    help please 4yr old son allergys and excema will liz earls superbalm help his cracking hands and fingers please any advice will be help

  409. Bailey April 15, 2010 at 4:17 am -  Reply

    Hi Alison
    I wonder if you can help me. I am 29 and have ever had a skincare routin. I would like to start now 🙂 I had a baby 10 mths ago so need something that is quick and easy but at the same time shows me results.
    If you could help me I would be very gratefull as I watch the show all the time and see all these brill brands but am just so confused as to which one would be for me.
    Many Thanks

  410. Eleanor April 16, 2010 at 8:14 pm -  Reply

    i am 16 years old but i have really bad skin on my arms and legs. This includes bad stretch marks (on my legs), exzema purple/red skin when i get cold, and random rashes/ ache ( arms and back). i am not over weight and my mum only got stretch marks after pregnancy so she can’t understand it. When i was 11 or 12 i did get badly burnt but the doctor told me there was not serious damage. My mum uses elemis a lot and has got a lot of self confidence from watching your shows and following your beauty tips. Therefore she recomended the japenese camellia oil for stretch marks but this didn’t help. I do exfoliate twice a week and moisturise my skin after a shower or bath with simple nivea. My mum didn’t know what else to do and after i watched her transformation and self confidence boost i though maybe you can help me as i would love to be able to wear at least three quarters without feeling embaressed. Please help, im desperate!
    Eleanor xx

  411. Donna April 19, 2010 at 11:58 am -  Reply

    Hi Alison,
    I’m 28 and suffer from acne on my chin, forehead, upperlip and my chest and back.I also have large open pores on my nose and cheeks. I’ve had medication from the doctor which works well on the spots but dry’s my skin, then as soon as i finish the course of tablets the spots return within days. I have tried so many different products which never really seem to make a difference, could you please recommend a skin care routine that may help.

  412. Donna Larkin April 19, 2010 at 1:56 pm -  Reply

    I am a 38 year woman who has a underactive thyroid problem which is causing me to a quite a bit of hair loss every time I wash and comb my hair.
    Could you recommend any hair products that could help me has I used to have a very thick head of hair and now I am worried about the future. I am not even 40 yet!

  413. Joanne April 21, 2010 at 3:25 pm -  Reply

    Hi alison, I am 29 I had a baby 11 months ago and since being pregnant I have a lot of pigmintation around my eye area. I am currently using Liz Earle cleanse and polish, hope in a jar moisturiser and hope in a tube eye/lip cream could you recommend what eye cream/gel would be the best to help improve this thanks jo x

  414. Kay Maggs April 22, 2010 at 9:27 am -  Reply

    Dear Alison,
    I watched with great interest the Decleor Show last night, 21st April 2010, I would like some advice if you do not mind, without feeling presurised to buy. I am 42 years young, and presently use Dermalogica products, I get many compliments about my skin, even from beauty therapists, I have no lines or wrinkles, yet. My skin is dehydrated though, I do not drink enough water! While I am happy to continue using my Dermalogica moisturisers, would the Decleor Arromessence Iris be good for me, as I know the lines and wrinkles will start appearing in the not to distant future! I would like to keep them at bay for as long as possible, also would the Aroma White Facial Foam be good for a morning cleanse?
    I very much look forward to your response.
    Kind regards
    Kay Maggs

  415. michelle April 22, 2010 at 1:57 pm -  Reply

    Hi Alison,
    I watch most of your shows, Recently i ordered the liz earle skin repair moisturiser for sensitive skin, i cant say i’ve seen much difference, im now on my second tube, i have very dry quite red, spotty skin & just dont know which products to go for, i’ve tried texting when you’ve been on various shows but, mine never gets read out. Could you give me some advice please?
    thanks in advance
    michelle x

  416. sarah April 22, 2010 at 3:41 pm -  Reply

    I am 38 but my hands are 83 please advise on a good hand cream i have tried liz Earle but the hand cream did not help at all.
    On your advice pages i read that you recomended l’occitate and balance me super mosturiser has worn an award which would you recomend. Thanks

  417. lexie April 23, 2010 at 4:51 pm -  Reply

    Would it be beneficial to have all available products listed under catagories. e.g. Cleansers for sensitive skin – Elemis sensitve wash… Gatinaeu … Liz Earle…etc?
    Serums for…
    creams for….
    I would find this very helpful as I am at present searching for cream/serum to re-volumise but cannot find this heading and to search every manufacturer is very time consuming.

  418. Tina April 25, 2010 at 8:40 pm -  Reply

    Hi Alison, I have been using Gatineau for just over a month now, love it has made a difference to my skin (i am going through an early menopause at 42) especially love the Defilift products, am itching to use Elemis after watching Keelie make the products sound so good! should I combine or should I stick to Gatineau? are they other products I could try with my problem skin.
    Many thanks in advance for your help Alison.

  419. shapla April 25, 2010 at 9:19 pm -  Reply

    Dear Alison,
    Im 26 years old and Asian. I have constant breakouts of spots on my face which leave marks on my skin, i have hyper sensitive dry skin and i am allergic to perfume. I have tried liz earle’s cleanse and polish, toner, dry sensitive cream which i have severely reacted to. I have tried decleor balm essential, rose d’oriant balm and the oils which have made no improvments to my face but left a white patch on my face. I have also tried L’Occitane shea butter which my skin eats up within half an hour. Please,Please,Please Help!

  420. Teresa Lloyd April 26, 2010 at 2:36 pm -  Reply

    Hi Alsion,
    PLEASE HELP ME I’m 43yrs of age have dry skin and suffer from PCOS.About 15 yrs ago I had laser on my face to help with my problems,but I have ended up with pigmentation on my cheek and the upper lip and very rough skin which has knock my confident completed.I have tried so many different product on the street, but they don’t work.Can you please help me to find something to treat the pigmentation.Thank you so much Teresa x

  421. mrs kim smith April 27, 2010 at 10:38 am -  Reply

    Hi Alison,
    Last year I lost 9 stone in weight which has left me with lots of loose skin. My main concern is my neck. I use Gatineau throat gel which is great but it still can’t cope with the amount of loose skin I have. I don’t want to go down the surgery route but it is really getting me down – you can’t hide your neck can you? Is there anything else you recommend?
    (I also have a dog called Zack- he’s a mad pointer cross)
    Kim Smith

  422. rachael brown April 27, 2010 at 5:58 pm -  Reply

    hi alison
    watched the cew show the other night and am wondering what was the colour nail varnish that you were wearing? thanks

  423. holly pritchard April 27, 2010 at 10:18 pm -  Reply

    hello alison,
    i am a 24 year old girl that has good skincare routine. i cleanse, tone, moisturise, i also use serums and eye creams and exfoliate. the brands i currently use are elemis, decleor and philosophy. i am currently suffering from little red’ish lumps and bumps on my cheeks, my right cheek is worse but i cant think there is anything i am doing to agrivate that area. i purchased the tri enzyme kit with the wash,serum and mask and i am using theese with the tri enzyme night cream i have in little tubes. but i am worried that the lumps arnt improving quickly enough, they just seem to be staying the same, it is making self consious about my face as i normally dont have a blemish on my skin, please can you help me thank you .

  424. Irene April 28, 2010 at 12:01 pm -  Reply

    I’ve had acrylic nails for years, applied by a very qualified technician and have had no problems with them, last time I saw them free of enchancements they did not look damaged just short and bendy! I’m now thinking of trying to grow my natural nails again and am looking for something I could use to treat them prior to having the enchancements removed, to give them a bit of a head start. I would also be grateful if you can recommend a treatment regime post removal. Thanks you.

  425. Denise April 28, 2010 at 9:41 pm -  Reply

    Hi Alison
    I suffer from cold sores on my face and use Decleor prologene to try to help heal the scars. Can you recommend anything else that might ease this stress related sores which only appear on my face (cheek areas). Unfortunately my GP just gives me cream to apply and doesnt seem to be interested as to why I take them so regularly.
    Also I love Elemis Tan Accelerator and was wondering could you please try and get a DUO of the 400ml size. It just protects my sensitive skin from the sun and gives me such an even tan, so much so that I do not want to be without it.
    Many Thanks!!

  426. Tracey Livingstone April 30, 2010 at 8:37 pm -  Reply

    Hi Alison,
    PLEASE HELP!!! I am so confused with what order to use my Elemis products. I have the Visible Brilliance Serum from the latest TSV, and I also bought the Bliss Skin Capsules, Do I cleanse, tone, serum, bliss capsule and then pro collagen marine cream? Please advise.

  427. sam April 30, 2010 at 9:33 pm -  Reply

    Hi Allison, I really need some advice. I have got dry skin patches right on the apple of my cheeks. I have had it for years and spent endless pounds on different well known creams, im now 33. My make up always breaks up on this area due to the dryness. I have to be careful because its sensitive and can become sore and red if i use anything too harsh. I have tried an exfoliater but it just makes my cheeks sore and any cream that i put on afterwards ends up burning my cheeks. I use liz earles cleanse & polish to remove my make up and recently purchased Elimis sensitive wash which feels great & has helped lots but doesnt fully conquer the dryness. I have normal/combination sensitive skin..I think..What would you recommend?

  428. sandie.buglass@yahoo.co.uk May 3, 2010 at 12:51 am -  Reply

    Hi Alison
    My mother in law is almost 92 and has a beauty problem. She has marks that look like bruising on her arms as a result of warferin treatment and she feels she can no longer wear short sleeved clothing. I remember seeing on QVC some time ago a camouflage make up designed to cover birthmarks and scars etc., and wondered if you still did such a product. I tried searching via the web and came up with a product and wasted money on a trial package that didn’t come up to scratch at all. Mom in law has alwasy been smart and fashionable and I would love to see her being able to go out without covering up all the time.

  429. Loraine May 4, 2010 at 4:14 pm -  Reply

    Hi Alison
    I have been using Gatineau Electelle Beautifying Lipcare to great effect it is extremely moisturising for dry chapped lips. Unfortunately this has been discontinued and i would be grateful if you could please recommend a product that lives up to this wonderful lip product. I have tried the Gatineau Defilift lip care which was its replacement but do not find it as good and have tried many brands on the market but nothing I have tried is as good as Electelle.
    Thanks, Loraine

  430. Helen Freer May 4, 2010 at 8:40 pm -  Reply

    Hi Alison,
    I was wondering if you could recommend a soap or shower /bath gel and hair products that does not contain wheat or dairy products or their derivatives. Just over 18 months ago I started with uticaria (hives), I have found that being on a wheat and dairy free diet reduces the occurance of large welts alot but I still find it in soaps and shower gels etc. and find this also agrivates it. I phoned up at the weekend about the TSV by Ojon as I have fine hair, only to find that it contains wheat products (Please thank the call centre as the lady there worked hard to find out for me). It is not always put on labels as it is in some perfumes used in the products. Please can you help me, any help/ advice you could give would be wonderful.
    Thank you

  431. Jan Hinkley May 6, 2010 at 5:52 pm -  Reply

    Hi Alison
    I have been a HUGE fan of the monne express tan serum and have nearly run out, i went to order my next duo but to my dismay was told it has been discontinued!!!! I am horrified as this is the ONLY self tan i have found that suits me 100% I know you offer the spray tan but i dont seem to get the same flawless affect. QVC are the only stockists of this amazing product and… I NEED IT, I CANT LIVE WITHOUT IT, PLEASE HELP!!!
    Thankyou Alison love from Jan in Kent

  432. Kelly Christie May 8, 2010 at 1:27 am -  Reply

    Hi Alison,
    I always watch your beauty shows! You did a show recently with Mally and you had a gorgeous blue/purple colour on your nails. Please could you tell me the colour and who it is by.
    Many thanks

  433. Jane Cox May 8, 2010 at 12:06 pm -  Reply

    Hi Alison
    I have been using the Ultrasun Face SPF30 in my skin care routine daily, but I am not sure where it should slot in, at the moment I am using it after cleansing, waiting 10 mins, then applying serum and moisturiser, I miss my toner out because I am not sure if it would remove the Ultrasun, I would be grateful for any tips on the best way to do my routine.
    Many thanks Jane

  434. sue lloyd May 8, 2010 at 1:32 pm -  Reply

    Hi Alison
    i have to admit i have stockpiled quite a lot of skin care products from both QVC and suppliers directly. I have quite an amount of products, mainly Elemis, Decleor and Liz Earle, nearly all of which i love.
    My question is, is it best to use one range for a month or two, then switch to another and back again, or is it best to use one brand for several months until i have used that stock, then move on to another brand until i clear the backlog.
    Its just i keep trying to stop myself purchasing any more, but then see some great offers on QVC or TSV’s and before i know it, i’m placing more orders!!
    Appreciate if you can advise me best way to use up my current stock?
    many thanks

  435. Terrie May 8, 2010 at 5:35 pm -  Reply

    Hi Alison
    I wondered if you could give advise for products I could use to improve my facial area
    I Have been buying Gatineau Melatinogene . However, It does not absorb into my skin even after warming and when I try to massage it in it tends to pull my skin
    I have tried age benefit and although it is of a better consistency and absorbs well it is not getting the results I would like
    I am 53 and have hooded eyelids however minimal wrinkles (smile lines no 11s) I guess I am looking for a product that will improve slacking skin suppress discolouration and promote radiance.
    Thank you Terrie

  436. Shirley Cummins May 10, 2010 at 12:26 pm -  Reply

    Hi alison, many years ago i discovered aveda hair products on qvc and love them not seen them on air for a very long time so tried ojon, philip kingsley, but none of them can match aveda is there any chance of them coming back to qvc? Also just to thankyou your advice and recommendations are second to none i have fabulous skin use liz earle, elemis, and decleor, tried the rest then found the best! Thanks alison long may you reign! xxx

  437. maureen May 12, 2010 at 2:34 pm -  Reply

    hi alison can you suggest a upper lip hair remover i have tried lots of different ones even sensitive ones but all leave a rash would be most grateful for your advice thanks

  438. maureen May 12, 2010 at 2:52 pm -  Reply

    hi alison need help with my skin i am 53 going through the menopause have been for a few years now my eyes look puffy and my skin looks dull and i seem to have a lot more wrinkles i dont wear make up just use mascara hope you can help thanks

  439. Pam Everill May 14, 2010 at 3:21 pm -  Reply

    Hi Alison
    My 14 year old daughter suffers from acne and has been given some cream from the doctor to apply twice daily, the problem is that the cream is making her skin very dry can you please advice what will be the best moisturiser for her to use at the moment she is using some Liz Earle that I gave her.
    Thanks very much

  440. shala May 16, 2010 at 9:12 pm -  Reply

    hi alison, im really in need of your advice. lately ive been geting freckles or what look like little bauety spots around my face, particularly around my eyes and cheeks. i do not use any eye cream, how can i get rid of these? plzzzzzzzzzzz help me as my sister is getting maried soon i want to look good. plzzzzzzzzzzzz i would be greatfull for a response im in need of great help. Many thanks xxx

  441. L Watt May 17, 2010 at 8:57 pm -  Reply

    Hi Alison
    Really hope you can help. I use Decleor on my face and body, but have noticed the area around my mouth appears lumpy bumpy under the skin – congested. Can you suggest what products or ranges I can use to improve or get rid of this unsightly skin problem. I am female and 41 years of age.
    Thanks sooo much
    Kind regards
    L Watt

  442. Donnamarie Marley May 19, 2010 at 9:33 am -  Reply

    Hi Alison I am 35 years old and have a port wine birthmark on my face I have had numerous treatments since I was a child but still have a lot of deep redness. I have tried sooo many different foundations from Benefit to Mac etc all are very heavy. I would love something light on the skin and my face not to look so made up is there anything to can suggest. I have spent a fortune and still not found what i’m looking for so all ideas are more than welcome. Many thanks Donnamarie Belfast

  443. Denise May 22, 2010 at 8:57 pm -  Reply

    Hi Alison, Please Help!!!!
    I’m a bit of a product junkie…… and a bit confused.
    I have:- Decleor Aromessence Neroli Face Oil and Prolagene gel, Clienteles Lotus Firming Serum, Gatineau Force Collagen, and of course my moisturisers (at this moment in time I am using Decleors Experience de’Lage but have Gatineau’s Melatogenine standing in the wings). Can they all been used together and, if so in what order. For my eyes I have just finished Decleors Hydrotenseur and am now using Gale Haymans eye lift gel. I also have SBC Collagen gel which I have been using at night under my night time moisturiser. I have just turned 50 so menopause is just around the corner.
    Kind regards

  444. Joy Bateman May 25, 2010 at 12:27 pm -  Reply

    Hi Alison,
    Have just checked the main Bare Escentuals website. The deluxe Mineral veil 25 spf offered in the Aniversary Offers has a few extra ingredients ie. Titanium Dioxide to the original mineral veil although they are describing the shade as original.
    Can this be made clear on the products available on the website, which ones have the spf25 additions, I was nearly lulled into a false sense of security thinking all mineral veil was spf 25.

  445. RITA DOWNER May 25, 2010 at 8:57 pm -  Reply

    I am a young 62 year old,i buy all my skin care at QVC.I have used Decleor and Gatineau,but recently i have been trying liz earle and i am using Elemis pro-collagen at the moment. I have normal skin no lines on cheek area,slight joweling but lines above eye area on the bone, also round the mouth area.Iwent into well known chemist recently and an assistant tested my skin with a machine,she said the elasticity was fine but the hydration was poor,it was 29% instead of 79%.I was devastated as i exfoliate and do a mask twice a week. Could you please tell me which wouold be a good regime to stick to instead of changing from one to the other. one that would give me more moisture, but not alpha h or the one with the lotus flower(sorry cant remember the name)thank you. RITA

  446. rachel morrison May 26, 2010 at 9:11 pm -  Reply

    hi alison,
    i am 31, with combination skin, because of my work I tend to break out in spots and get blackheads. I am also starting to get lines around my eyes and decolletage. I have tried lots of products, and currently use decleor ylang ylang aromessence, and occasionally liz earle polish cleanser. I would to use something to tackle the lines but that is also suitable for my skin, is there anything that you could suggest? thank you

  447. Karen May 27, 2010 at 9:11 pm -  Reply

    Hello Alison, I’m currently using Gatineau Memory moisture face cream and serum and love it,I combine it by using the Serenite toner and cleanser to. Im 30 and have fine lines and noticing more white milia spots on my eyelid’s and under eye,can you recommend something to go with my routine that i use now to help combat those probelms. Kind regards Karen

  448. claire newsome May 28, 2010 at 12:49 pm -  Reply

    Hi Alison, Is it possible to have open pores at the same time as the skin being dry? I ask because my skin has open pores and what look like a lot of little spots under the skin, but it feels tight after using water on it an can be quite flaky in places. I have been under a lot of stress recently, and my skin has only been this way since the stress began – can you tell me what my skin type is and recommend any products for me? I love the Elemis and Decleor ranges especially. Thank you for all your wonderful advice both on and off air, Claire

  449. Rob May 31, 2010 at 2:09 am -  Reply

    Hi Alison,
    All the ‘beauty’ products and demonstrations seem to focus on women, with the odd comment about a products suitability for men. Given the the large number of men who spend a lot of time and money on their skincare regime and also have skin issues specific to men, are there any plans for shows specifically featuring mens products, most suitable products and how to get the best results from these products?

  450. phyllis lawson June 4, 2010 at 10:04 pm -  Reply

    hi alison please can you help i used to have such lovely nails
    but now they keep splitting well down the side of the nail i have
    tried nail envy and nails inc but they still keep splitting and
    breaking then i have to file them down so mutch to stop them catching on things can you recommend any other product which might help thanks phil

  451. Hilary June 5, 2010 at 6:53 pm -  Reply

    Hi Alison, The other day on your show I thought what I would give for skin like yours it looked so flawless with a lovely sine/radiance to it, I have just purchased the elemis tri enzymes kit with the facial wash, serum and mask I also have the elemis cream I have spent a fortune over the years with make up and creams but to no avail, I also tried the bare essentials but don’t seem to be able to get away with it everytime you go to the stores every consultant gives you a different colour to try, I also feels it makes my lines more promenant, I am 59 and after having a few bad years with loosing my mum , my best friend, and cousin tragically killed in a boating accident, my two sons leaving home buying their own properties I felt as if my world was falling apart that was all within 6 months then discovered my husband was having an affair with my best fiend of 30 years was just too much to take. I feel as if I need a boost to get me going again, and wondered if you ever give one to ones on makleup and skin care advice and what you would recommend I do get a lot of white heads under the skin, and sometimes my skin looks really dull and lifeless. Hope you can help

  452. Elaine Taylor June 5, 2010 at 10:00 pm -  Reply

    Hi Alison, I love wearing nail polish on my fingernails and toenails. Is there any hard and fast rule as to whether or not the same colour should be worn at the same time. Also I would like to know how often you should give your nails a rest from wearing polish. Thank you, best wishes Elaine xx

  453. Hilary June 7, 2010 at 10:36 pm -  Reply

    Hi Alison, I have just purchased the trienzime face wash, mask and serum, when I was in a department store in Newcastle looking at the elemis I mentioned I had just bought this kit and the assistant said I should be using the Rose cleaner and the apricot toner which I have samples of from qvc she also said not to use the tri-enzyme but use the capsules to clear my skin which I also purchased from qvc but she said only use the green on a night not to bother with the pink then once they are finished try the tri-enqyme then is this correct only using the green or should I also use the pink on the morning, I am totally confused now as to what I should be using please can you help

  454. michelle thomson June 8, 2010 at 12:19 pm -  Reply

    hi alison
    recently bought the three piece tri enzyme kit. could you tell me how long i should keep using it for and is it ok to use the decleor factor 30 cream from the recent tsv as i am not fussed on the elemis liquid layer which is recommended as a sun protection factor. also we are heading away on holiday in august how long do i need to stop using the tri enzyme range before i go even though i will be protecting my face, neck and decollete i dont want to take any chances.
    many thanks for your time

  455. Angela Avraam June 8, 2010 at 2:25 pm -  Reply

    Hi,I am 44, and for 10 years now I loose my hair.Thank God I had thick and curly hair so now started my skin to show on the top of my hair. I know is comblicated problem but I wander if you know any protacts to make the roots more strong.
    Thank Yoy.

  456. Marc constable June 9, 2010 at 6:18 pm -  Reply

    Hi Alison hope your well?
    I was just wondering what your thoughts on men wearing nail polish on fingers and or toenails?
    And also what colours would you recommend to wear? Marc from Worcester

  457. Steph June 14, 2010 at 12:30 pm -  Reply

    Hi Alison
    I recently bought the Alpha H Clear Skin Kit as I suffer from breakouts and large pores. I am 22 years old and have been on a variety of prescription drugs to help clear but to no avail. As recommended here I have started using Alpha H. My skin feels better but have now started to get spots under my chin and under my jaw line. This has never happened before and only since I have applied the cleanser to my neck. Should I avoid this area or keep going?

  458. julie June 14, 2010 at 5:00 pm -  Reply

    Hi Alison
    I hope you can help me.
    I have very bad skin – dermatitis, but it is not too bad now. Have had it for 20 years since i was 11. I swear by Liz Earle products. They have made my skin feel ‘normal’ whatever that is, again.
    The problem i have is, i seem to be allergic to all suncreams. I am not one for sitting in the sun, but obviously you still need protection when out and about. I have been allergic to anything with an SPF in it that i have tried. Some make me swell up, others cause a rash. Just unbearable.
    So, i was wondering if the Ultrasun you sell would be ok for me, i have got to the stage i am scared to try anything due to how it may affect me.
    Also my hands are badly scarred due to my skin being extremely bad and also using steroids which thinned it so much in the past.
    Would SBC Collagen Gel help this?
    Thanks so much for reading and if you have time to reply would be much appreciated.

  459. Angela Fallon June 18, 2010 at 1:27 pm -  Reply

    Could you tell me when Alpha-H Protec Tint is coming back please? I can’t do without it and am running low?

  460. Doreen Gale June 20, 2010 at 12:54 pm -  Reply

    Hi Alison
    I have tried tried to get rid of what looks like white heads under my skin i have 1 under my eye and 3 by my nose and i carn’t get rid of them, i am 66 and have quite good skin a few wrinkles ive tried nearly everything going can you please suggest something for the problem, my thanks to you and QVC Love Doreen

  461. E Craig June 20, 2010 at 2:07 pm -  Reply

    Hello Alison
    I have a stock of Prescriptives super line preventor but what would you recommend i use when it is finished.

  462. Sue June 20, 2010 at 3:58 pm -  Reply

    Hi Alison, please could you advise me with what product to buy from QVC. I was an avid fan of Stacey’s make up ranges MPC and YBF and particularly of the yellow neutralising cream. I don’t find the yellow powder sufficient for me on its own and although I do like and use items from both Laura Geller and Smashbox, I have not found their make up solutions for my red cheeks and chin to be as effective as Stacey’s yellow cream. Please can you suggest what else I could try to use and are there any plans to bring Stacey back and her make up range PLEASE? I was so very sorry to learn that she is no longer on QVC. Many thanks for all your great advice on QVC. I have learnt so much from you from watching and listening to your beauty shows. Please don’t you disappear from QVC too!!

  463. emma stone June 21, 2010 at 4:25 pm -  Reply

    hi alison on the gatineau tsv day could you tell me what nail varnish you had on many thanks.

  464. Liz Hurley June 21, 2010 at 6:51 pm -  Reply

    Hi Alison
    I have a friend who has just finished chemotherapy and is having a mastectomy in two weeks. She is not allowed to have a reconstruction straight away as the specialist said it would get in the way of Radiotherapy. I believe that Radiotherapy is like bad sun burn to your skin. Can you please recommend products that I can buy for her to help her with the scarring and to reduce any pain or irritation she may experience after the Radiotherapy.
    I look forward to hearing from you.
    Liz (Cheshire)

  465. mandy June 21, 2010 at 7:46 pm -  Reply

    Alison please can you help me.I am 40 yrs old with red hair and fair skin I suffer from very dry patches,open pores,occasional breakouts,very oily skin but mainly the fact that my make up wont stay on.I tried numerous products over the years but to no avail can I make my make up stay on past dinner time.By tea time I have colleagues asking me am I tired.Everything seems to just slide off.What do you recommend Ive tried primers,mineral,liquid and mousse foundations to try and hide my imperfections but end up looking like Ive way overdone it.

  466. Aileen Lyndon June 22, 2010 at 9:18 am -  Reply

    I am presently using Decloer Iris oil, Gatineau Collagene Serum and then AD Synergy face cream for daytime. Night is Iris Balm, collagene serum and AD Synergy oil. Can you please advise if i use the Iris oil before or after the Collagene Serum in my routine

  467. Ann Stewart June 22, 2010 at 9:54 am -  Reply

    Hi Alison
    I’m going abroad on holiday soon, I’ve got ultrasun and gatineau melatogenine tan accelerator for aftersun, but what do you recommend to take for facial care? I love decleor and gatineau and have products of both but I don’t want to take the kitchen sink – what are your essentials?

  468. Jackie June 23, 2010 at 10:08 pm -  Reply

    Hi Alison,
    I’ve recently purchased the decleor neroli aromessence and night balm – should I avoid the eye area when using these products?
    Many thanks, Jackie

  469. Dee June 24, 2010 at 9:20 am -  Reply

    Hi Alison, please can you advise me on a personal matter.I have a basic bikini wax, but want to remove more, especially further back, yet do not want to wax or shave this delicate area.Can you advise on a cream/lotion that will remove this stronger hair safely.Love you shows,been an avid viewer from the start.

  470. Rahila Chaudhry June 26, 2010 at 9:15 pm -  Reply

    Hi alison, im growing my hair at the moment its long in lenght,coloured and thick and coarse, but at the moment my hair is falling out alot and i dont know which shampoo to use to help this, i am at the moment using Philip Kingsleys Scalp Toner but can you recommend shampoo and conditioner to help this. Also will the Elasticizer help? I love you shows. Thank youxx

  471. roberta hunter June 27, 2010 at 6:04 pm -  Reply

    hi allison was recently applying makeup on my niece who is in her early twenties i noticed that her skin felt as if it was all little spots under her skin could you recommend something for her to use

  472. irene appleby June 27, 2010 at 7:08 pm -  Reply

    hi alison i have written before about my mature skin.i have slackening and lines around my eyes.i am 63 and on a lot of medication and lost my daughter which has and still does have a terrible effect on me.i think i have had every skincare range from qvc.i have now ordered estro lift.what do you think.by the way ilove your shows good fun.

  473. Amanda Irwin June 28, 2010 at 2:10 pm -  Reply

    Hi Alison, love the beauty products and help and advice you give viewers. I need some help with some pigmentation marks on my forehead and around my right eye. After 2 weeks in the sun, they are quite noticeable (i did apply my sun lotion though)can you advice me on what products to try and fade them and also what concealers do you recommend to cover them?
    It can be quite unsightly and my niece asked me yesterday why I had a dirty face. Help, please, Amanda from Scotland XX

  474. christine T June 28, 2010 at 7:04 pm -  Reply

    Hi Alison,
    You were on the other evening with Philip Kingsley (re his TSV) I just wanted to know whose nail polish you were using (hyacinth blue colour). It was absolutely gorgeous. I did call customer service to ask but they could only tell me it was your own. I wondered if it was a nails inc product???

  475. Susan Fairbank June 29, 2010 at 11:55 am -  Reply

    Hi Alison,
    I am 26 years old, and have always had problems with spots on my face, particularly around my t-zone, which started when I was in my teens. I have tried a lot of skincare products from different brands since then, some working better than others, but never clearing it up completely. The best results I had were when using the Elemis Tri-enzyme wash, although despite sticking solely to that, it was turning my skin painfully dry (sometimes sore in places) and I was still getting the breakouts. As I was coming towards the end of the wash, I was trying to decide whether to stick or try something else. I’d heard and read about excellent results using Elemis Balancing Lime Blossom cleanser and opted for that followed by the Balancing Lavender toner. (I follow this with a Boots No7 moisturiser as it’s the only one I’ve tried that doesn’t feel ‘heavy’ on my face). I have been using this regime for almost 2 weeks now and my skin no longer feels sore through dryness, but the spots are worse, especially on my chin. For just over a week I have been applying Liz Earle’s Spot-On directly onto the breakouts regularly through the day, and then applying Elemis SOS moisturiser to my skin overnight to try to help, and I am still not seeing results. I am at my wits end, almost, and just wondered if I was maybe doing something wrong or if there is something else I could try? It would be lovely to finally have decongested, spot-free skin for once!

  476. lorinda tilley June 29, 2010 at 8:08 pm -  Reply

    hi alison
    have used philosopy poreless flawless with great results but cannot find it on qvc anymore, do they still make it and if not what could i use to replace it. hope you can help

  477. Alison Lister June 30, 2010 at 1:59 pm -  Reply

    Hello Alison,
    Just looked at the beauty nominees for the Best Anti Ageing and Best Moisturiser in the QVC Customer Awards and was surprised that the Gatineau Age Benefit Cream and or Serum is not listed in either. Realise it is not long since the range was launched and both have only just come out as individual items – BUT all those who had the try me sizes and or the TSV have voted 5 Stars. I personally, do not feel the nominees in either of the above categories are a true reflection. Why not have a Best New Product – Just Launched option?
    Thank you. Alison

  478. Lynne Tomlinson June 30, 2010 at 5:26 pm -  Reply

    Hi Alison
    I love L’Occitane products but was disappointed to find that the extra rich shower gel with shea butter contains laurel sulphates.
    If other skin care manufacturers can supply products without this then surely L’Occitane could do the same?

  479. Ann Hopkins July 1, 2010 at 8:26 am -  Reply

    Hi Alison,
    I’m 49 and dye my hair at home, just recently my hair has got realy dry and when I wash it it feels like cotton wool. I use shampoo and conditioner for tinted hair but it is getting worse.
    Can you reconmend some good products.
    many thanks
    Ann Hopkins

  480. Maxine Hicks July 1, 2010 at 5:42 pm -  Reply

    please Alison where did you get your station necklace from i have been looking for one just like that for the past two years without any success.

  481. SHARON NORBURY July 1, 2010 at 11:31 pm -  Reply

    Hi Alison.
    I dont know if you can help me .
    I suffer with alopicia and have four or five small bald patches at any one time.
    Can you recommend a hair care range that will help my hair and scalp to stay in good condition and also possibly help my hair to re grow and also to make the rest of my hair look thicker.

  482. Lynne July 2, 2010 at 10:24 pm -  Reply

    Hi Alison
    I am 60 and have silvery grey hair, short and quite thick. I have never coloured it. At the moment it is looking almost yellowy and I wonder if you could suggest something to bring back the silvery grey colour? I am using Ojon Shine & Protect shampoo and leave in glossing cream, twice a week and Aveda Phomolient on a daily basis to take away the “fluffiness”.

  483. Jane July 5, 2010 at 9:11 pm -  Reply

    Hi Alison
    I am a regular Alpha H user and my skin has never been better. However I am experiencing very dry skin around my nose. I wear bare essentials foundation and it does not look very pleasant around my nose area. What can I do? I use balance cleanser daily, exfoliate with microcleanse several times a week and use rejuventate moisturiser. Every other night I use liquid gold and once a week a use my masques (have a variety). Reluctant to change my range because my skin is looking so good (except for the nose!)
    Look forward to hearing from you. Jane x

  484. andrea chatterton July 5, 2010 at 10:30 pm -  Reply

    Please help me alison,
    I’m 25 with awfull skin. oily t-zone, large open pores around nose spreading onto cheeks, and continual breakouts.
    I always use Liz Earle clense and polish and don’t want to stop if i can help it, i use Liz’s toner and light moisturiser in the morning, in the evening i use sbc products. i have in the past tried elemis try-enzyme but was unsure how to encorparate this with my clense and polish.
    i would be more than greatfull if you could advise me on something to use to help with my problem skin.
    Thank you

  485. Colette Corry July 5, 2010 at 11:25 pm -  Reply

    Hi Alison, love all the beauty shows and your advise.. Can you tell me when the QVC Beauty Bash is and how to get tickets for same as myself and friend would love to attend..
    Many thanks

  486. shirley bridgewater July 7, 2010 at 11:31 am -  Reply

    Hi Alison
    Hope u can help me. I’m almost 50 with sensitive skin and have previously used brands like Elemis, Decleor, Dermalogica (Liz Earle didnt agree with me).Lately my skin keeps breaking out in spots and i dont know why. I also have redness along with the customary wrinkles lol. I’m getting married next year and want my skin to look as good as poss. What can u suggest that might help please? I dont know where to start anymore
    Thanks a lot
    Shirley in Co Durham x

  487. Cecilia July 11, 2010 at 2:11 pm -  Reply

    Hi Alison,
    I’m 28 and chinese. I’ve always been aware that ‘sticking your face in the sun’ for too long is not good for your skin and so I always use an SPF30 sunscreen (a japanese brand) and put on sunglasses before I get out of my flat. However, I still get these annoying brown spots around my cheek and eye area (particularly in the summer) and what worries me is that they seem to get worse and worse. Another problem I have is that I’ve always had large amounts of blackheads as well as oily T-zones but relatively normal cheeks. I’ve been using Liz Earle’s products which works well for maintaining my overall skin conditions but I’m stuck as to which products to use to tackle my blackhead and brown spot problem. Please advise.

  488. Ali Bamford July 15, 2010 at 9:46 am -  Reply

    Hi Alison,
    I’ve just got the 3 step Hairfix professional treatment recovery regime, can I use this with a semi-permanent haircolour or will it strip the colour out of my hair? Thanks for your help, Ali

  489. LOUISA RICHARDSON July 18, 2010 at 6:54 pm -  Reply


  490. Jean July 19, 2010 at 1:49 am -  Reply

    Hi Alison,
    I am 67 and in my 20s-50s I always used Lancome cleanser, toner & moisturiser and had good/healthy skin. For the last 10yrs+ due to different health problems/stress issues I have not maintained a regular skin routine, which I feel I am now paying the price for! My skin looks dull, tired and just not healthy (won’t mention the lines). I feel I’m jumping around in desperation from one product to another and would greatly appreciate some advise on what is best for me to use? I have dry/sensative skin.
    Very Kind Regards,

  491. vanessa July 19, 2010 at 11:36 am -  Reply

    Hi Alison loave all your shows. Just a quick question when i wear my eye make up i find that for some reason my mascara seems to travel to under my eye and i look like a panda by the end of the day I dont put any mascara on to my bottom lashes as this just compounds the problem. I use a good moisturiser (elimis pro- collagen) on my face and eyes and i do wait till it has all sunk into my skin and i use a conceler the mally cancelation one but i still get the panda look, the mascara that i am using at the moment is the mally volumising. HELP!!!

  492. Lynn Carroll July 19, 2010 at 1:47 pm -  Reply

    Hi Alison
    I have recently (5 weeks ago) had an operation leaving a scar from just above my navel going to my pubic bone. It looks quite unsightly as you can imagine and I was wondering if you could recommend anything to reduce/fade it. Somebody said to try Decleor Prolagene gel but I wasnt sure it would be suitable. I would be grateful if you could give me any suggestions.
    Thank you.

  493. georgina gittins July 22, 2010 at 3:25 pm -  Reply

    hi alison,
    i have white millia spots on my face, can you tell me
    what i can use to get rid of them and to stop them coming back please. i exfoliate regular and am using judith williams products at the moment, thank you gina x

  494. Yvonne Lea July 25, 2010 at 9:18 pm -  Reply

    Hi Alison
    I watched you presenting Alison Kennan’s desert island beauty. You recommended a treatment for nightime. Arromescence followed by essential balm and then night cream on top. I tired this and believe me it is wonderful. Skin felt wonderful and soft next morning and looked glowing. This is now going to be my beauty routine most evenings. Brilliant.
    Thanks for the tip. Yvonne

  495. Ismat Chowdhury July 26, 2010 at 4:48 pm -  Reply

    Dear Alison,
    I watch QVC quite often on tv and am particularly fond of your program. I was wondering if you can give me some advice on whitening creams. I am a 35 year old Asian with light brown complexion and combination skin living in Scotland for the last 16 years. But, before I got married I was more fairer and lighter and I want to get back to how I was before. I also have a few spots on my face which I do not like. Sometimes I hear that many people buy whitening creams and their skin becomes more fairer and healthy lookking. I recently bought a whitening cream called ‘Nur76’ but it did not help and I did not notice any changes in my skin colour which is quite annoying because I spent alot of money on it. So, I was thinking if you could tell me which whitening cream is the best to use and which cream will actually work and have a worthwhile effect. I wish to apply the cream to my face and body so i need some advice on how long until I can see results, how fast I can get rid of my skin colour to achieve healthy, glowing skin. I often see on your program that you present brightening creams but I was wondering if you could give some more details on which is the best to use.
    Hope to hear from you soon,
    Thank you,
    Ismat Chowdhury

  496. sally fairweather July 27, 2010 at 7:34 pm -  Reply

    Hi Alison,
    My boyfriend has very sensitive skin that is made dry and scaly by water, his dead skin does not come off his body and he ends up with blocked pores which are uncomfortable and he is unable to sweat from them,he has tried using body brushes and scrubs but they just make his skin sore and he cant use moisturisers or soaps/shower gel as it makes his skin feel on fire, he tried everything and has been to the doctor but everything just makes it worse, can you suggest anything that might help?
    Thank you in advance sally

  497. dorinda okeeffe July 28, 2010 at 6:32 pm -  Reply

    hi alison im 34 years old and need a new skin regime ive tried all the products on qvc and never sure which one suit me my skin often get break out around my chin which is due to hormones as i am unfortunetly going through hormone changes early . i have signs of ageing under my eyes and the crows feet are occurring ,my skin always looks shiny not greasy would you suggest a night and day routine from start to finish . thanks dee x

  498. Danielle July 31, 2010 at 10:16 pm -  Reply

    Hi alison
    was wondering if you could point me in the direction of a french manicure set that doesnt take forever?
    I use OPI and nailenes white tip pen and it takes me 3 days to get a decent manicure. Its frustrating!

  499. liz donovan August 4, 2010 at 5:32 pm -  Reply

    Hi Alison
    Can you give me some advise about my 16 year old daughters acne please.
    We have attended Dr. and she is currently on antibiotics,which helped for a few months but has stopped working. She currently uses Liz Earle,but her face still has quite bad spots, her acne has also spread down her back and down on to her bust area. Is there something else i can get to help her as she is very self conscious and wont wear anything that doesn`t cover her from neck to waist.
    I would be very grateful for any help.

  500. Unknown August 5, 2010 at 2:20 pm -  Reply

    Hi Alison, Im intrested in one of the Smashbox “Waterproof Concealer PRO Second Skin” for my holiday as it will make my skin look nice even if im in the water..
    however i do use another product for my bad skin condition “Garnier Pure Active Efo-Brusher Wash” to wash off dirt and oil,
    i was wondering if this product will be ok with my skin and not affect it in anyway, also is this other product to help reduce my acne good? i want to make sure im buying the right products for my skin.
    Thank you so much 🙂

  501. Laura Morrison August 10, 2010 at 12:13 pm -  Reply

    Hi Alison
    I’d like a skin care routine as I don’t have one at the moment. I have dehydrated skin that can be spotty around the jaw and nose area. I’m nearing 40 and had an early menopause at 30. Can you help?

  502. Kath August 11, 2010 at 9:29 pm -  Reply

    Hi Alison, really looking forward to Decleor’s T.S.V, would there be any chance you could ask the lovely Fiona if we can have some Harmonie Gentle Soothing Mask? I have been trying to get this all over Bristol but no luck at all. My skin is very sore at the moment and I have run out of this, can’t seem to get hold of it in the shops.

  503. MRS BRENDA WILSON August 14, 2010 at 8:12 am -  Reply

    Hello Alison. Could you help my daughter please with her spot problems. Her back has been very spotty and lumpy for some time and we can keep it under control a bit with ketsugo spay from Australian Bodycare, but scars have been left over time. Some spots were squeezed because they were so big and painful and it seemed the only way to ease pain and get rid of them. Some could last a long time and I only did that to ones with yellow heads. I know you probably will shout at me about that but when you have a girl crying and asking her mum to help, what could I do?
    I always followed this with tea tree oil and do a scrub a couple of times a week. Some scars are white-ish and look a bit better since she has tanned this summer but some are a bit brownish with tanning. She used factor 15 and never ever burned. I taught her very well about suncreams and tanning and only achieves a light tan rather than putting herself through sunburn like alot of her ‘idiotic’ friends who think you can only get a ‘good’tan if you burn first!!!!! Any advice on repairing this damage will be gratefully received. I wondered about Decleor’s prolagene gel but didn’t want to spend on something that wasn’t right. Keep up the good work and thank you.

  504. Elsa August 18, 2010 at 12:11 am -  Reply

    Hi Alison,
    I was just wanting to know the best products to get my feet looking soft and beautiful. Im looking at the Leighton Denny sole mates collection but is this the right set to buy?
    Thanks x

  505. Ms B Charles August 18, 2010 at 11:12 pm -  Reply

    Mix and match products
    Is it ok to mix different products together or does it make them less effective?
    The reason I ask is because I rarely like an entire product range so tend to pick and mix between different brands. For example; Gatineau cleanser, followed by Liz Earle toner, an eye cream from Decleor followed by a moisturiser from Elemis.

  506. Pat Brown August 19, 2010 at 11:35 am -  Reply

    Hi Alison
    I’m 58 and very lucky to have a good complexion with slight sagging around my chin but not many wrinkles.I have noticed over the last year or so that on my cheeks particualy on one side a sort of wrinkling has appeared. Jill Franks mentioned she has it on her cheek and likened it to a shredded wheat, she also said that you sugested it was due to her sleeping on that side which is also in my case.
    I use the Decleor Excellence range Aromessence oil, Sublime cream during the day and Balm at night. Please can you suggest an extra product that may help this problem.
    Many thanks – Pat from Medway in Kent.

  507. LINDA MAXWELL August 19, 2010 at 2:37 pm -  Reply


  508. Denise August 19, 2010 at 2:55 pm -  Reply

    Ms B Charles – this is a brill question and would love Alison to answer as I do the same…

  509. Nicola Ditchburn August 19, 2010 at 4:44 pm -  Reply

    Hi Alison
    I am sorry to bother you but need some help. I have been using the phylosophy range of products with fairly good results but am showing signs of early onset wrinkles now and having come to the end of my products was looking to try something that may be a little more effective. Having spend hrs looking at customer reviews decided that I would try the ALPHA H 7 piece set as there were loads of great reviews. I have been using the products now for no more than 4 days and my face and neck have the most unsightly rash and feels as if it is burning up. It is worrying me a lot as I have not been great with skincare until the last couple of years and am now worried that what i have done has now been ruined not to mention that my face is on fire. I presume that you would not recommend perseverance and I will be returning the products, however, I need something not only to replace them but to repair the damage that I’ve caused. I am on a budget, so some of the ranges are out of my price range. In a nutshell I need something that will repair the damage that I’ve caused and will target the onset of lines and wrinkles. I’m 42 yrs old and would be so grateful for any advise that you can give. Oh my, my face really does hurt, please help
    Kind regards

  510. SAM RENNIE August 21, 2010 at 7:33 am -  Reply

    Hi Alison, i need some desp advice for my sis. She is 38yr old and has never had a beauty routine, i have tried in the past but she says she doesnt have time or the inclination for a big beauty routine. She uses soap and water to clean her face and recentely she told me she has even put foot cream on her neck and face!!!!! Could you pls advise a simple basic routine and products for her to start with as i think if she had alot of diferent creams to put on she wouldnt do it. She has quite a few deep lines around her eyes and forhead and decollete…shes not a make up person at all…she teaches swimming so in water all the time. The only product that she has is the prolegene gel for a recent bad scar on her arm frm an op from falling off her horse & that is working brill.
    many thanks

  511. Justine Woolgar August 23, 2010 at 7:29 pm -  Reply

    Hi Alison!
    I really need help with my nails. I have been desperately trying to grow them for the last 6 months but with very little success. I use OPI nail envy as prescribed with OPI cuticle oil as many times in a day that I can fit it in. My nails are still very thin and weak, they peel, and they break half way down the nail bed.
    I am at my wits end. Have you any recommendations?

  512. Lynn August 24, 2010 at 1:59 pm -  Reply

    Hi, I use to use YBF yellow powder, what can you recommend as a replacement for this product?

  513. Liz August 25, 2010 at 10:59 am -  Reply

    Hello Alison – I am losing weight but am worried about slackened skin. It would be horrible to be thin but look like a shar pei. I am brushing my skin and exercising but I wondered if there was a cream or treatment that would help to avoid the problem. I am 51 and am truly a Gatineau girl so am quite prepared to spend money but only if it works. Thank you
    Liz from Leeds

  514. Liz August 25, 2010 at 10:59 pm -  Reply

    Hi Alison i need some help if possible. Whenever i seem to put my hands in water my nails widen. If i have a nail varnish on and my hands are in water i get air bubbles across the free edge of my nail. How do i stop this?
    Many Thanks
    Liz x

  515. Helen August 27, 2010 at 9:45 am -  Reply

    Hi Alison can you please tell me which hair care brands contain SLS’ please as I am allergic to them and this information is not in the product details;

  516. Kathleen McAuley August 27, 2010 at 3:03 pm -  Reply

    Hi Alison
    I wonder if you can help me , I am 46 and had a hysterectomy 18 months ago , the operation was carried out due to my having pre cancerous cells and at that time I had slightly sensitive skin. Since then I have noticed a vast change to my skin , feels thin and dry and suddenly I have fine lines around my eyes !
    I use philosophy just now with a smattering of decleor , and gatineau.
    I have been told that my skin may be aging faster due to my operation – is this what has happened ? what is the best product range for me to use ?
    Also last year I bought what I think was a favourite’s collection from Bobby Brown [ had shimmer brick , eye liner , eye shadow , mascara, lipstick etc] and it was fantastic ! Is there any chance that may be done again or even better a Bobby Brown TSV !!
    Kay McAuley

  517. Michelle Bambro August 28, 2010 at 6:02 pm -  Reply

    Hi Alison
    I am loking for an eye liner that does not rub off and leaves a line on my lid. I have just bought the Mally TSV and the eye liner in that is great but rubs off. can you advise me on what I can get
    thank you
    Michelle x

  518. Tracy Finney August 29, 2010 at 9:52 am -  Reply

    Hi Alison, I am 45 years old and have just been diagnosed with hormonal ezcema. I need a mild shower/bath lotion, what can you suggest

  519. Nita Hubbard September 4, 2010 at 2:58 pm -  Reply

    Hi Alison,
    I hope you can give me some advice about my hair. I am 49 years old and my hair is 95% white – completely white at the front and sides with some black in the back. My problem is that it keeps going YELLOW! It looks as though I have had some canary yellow chunks of colour put in! My hair is in a layered bob and the yellow starts about 2 cms from my scalp so it is not growing out of my scalp this colour. I dont smoke and do not go anywhere where there is cigarette smoke, and am using a lilac coloured shampoo and conditioner which is supposed to help but doesnt. I am getting desperate and dont want to have to dye it light blonde or bleach it to hide the rather nasty bright yellow – can you recommend anything to remove the yellow and stop it coming back.
    Many thanks
    Nita xx

  520. Freda Paull September 8, 2010 at 2:04 pm -  Reply

    Hi Alison
    By using Nail Envy I managed to grow my nails and for the first time for years I was able to wear nail polish and was really proud of my nails. Imagine my horror when I removed the nail varnish to find white patches had appeared on my nails. I have been told this is called onycholysis. The nail is separating from the nail bed and I have had to cut the nails very short.
    What can I do about this condition?

  521. Vidisha Lala September 11, 2010 at 1:11 pm -  Reply

    Hi Alison,
    I am a firm Decleor person. It suits my skin very well. Am getting married in November and would like to ask about make up advice. I usually do eyes makeup and lips. Have not used foundations or blushes. Would like to do my own makeup as the few times I have tried make-overs at dept. stores, the style does not suit me.
    My skin is usually in very good condition. I would like to achieve a fresh, glowing, dewy makeup effect. I am wearing a deep red Sari (with golden all over threadwork).I have asian wheatish complexion. I have been looking at Laura Geller, Mally, Bare escentuals and smashbox shows and am thoroughly confused : ) I like your face makeup. Would you mind if I ask you what foundation and blush you use? I am also looking for a brown based eye shadow set and like the laura geller bon bons & smashbox set. Which one would you recommend?
    Many thanks,
    ps. I ordered the Alpha-H liquid gold (trial set) to fix my blackhead /t-zone after reading your beauty tips. Thank you!

  522. Georgia Davies September 14, 2010 at 3:54 pm -  Reply

    Hi Alison, I’m fair skinned 50 year old. I dont wear foundation every day, and when I do i use bare escentuals, I have hit the menopause and am having face sweats, which is really very embarrasing. I’m going on holiday next week to a very hot country, and i’ve been reading about primers, can these be used without wearing foundation? what do you advice?

  523. Sally Smith September 14, 2010 at 9:15 pm -  Reply

    Hi Alison, a bit of advice please…. I am 39 with normal to oily skin, occasional breakout on chin area. My main problem, which I hope you can help with, is an oily forehead. This becomes rather embarrassing as during the course of the day, my fringe starts to look greasy, due to the oily surface on my forehead. I use a gentle daily moisturiser for sensitive skin at the moment. Is the key to solving this problem in the cleanser/moisturiser or make up or would you say a combination of all 3? any suggestions to prevent the greasy fringe syndrome? Many thanks

  524. sam perkins September 14, 2010 at 9:16 pm -  Reply

    My 12 year old daughter wear glued on false nails about 5 weeks ago, we moved the nails after 7 days using warm soapy water but that didnt remove all of the glue, I tried to use nail varnish remover which removerd the rest of the glue. Most of her nails have dends in them, it seems like the glue has soaked into her nails. How can I repair her nails?

  525. Jacky Bellis September 19, 2010 at 1:48 pm -  Reply

    Hi Alison
    Now that Laura Geller dpes brilliant collections, we don’t get the brushes as before so would it be possible to sell the retractable ones separately – they are easily the best I’ve tried – no stray hairs and work fantastically with all brands – love them! thanks

  526. shelly September 19, 2010 at 5:30 pm -  Reply

    hi alison, im 18 and have suffered from spots for years.Could you please advice me what the best skincare would be for me?
    thanks shelly

  527. Yla Coutts September 21, 2010 at 10:17 pm -  Reply

    Hi Alison
    Im so sad that i missed beauty day! Wanted to get a few bits to treat myself but it wasnt ment to be! I am 24 and 22weeks pregnant with 1st baby and my skin ( face in peticular ) is taking it hard! I have a few red marks that have come up and wont go away and i have what i think is like small blood vessels near my mouth! I find it hard to cover these with the foundation i use and bronzer. Could you recomend any of your skin products that will help with covering these but dont make it look like you are caked in make up? I have used smashbox before but havnt had any in a while and i sware by liz earle. Could do with some help as i am worried these marks are only going to get owrse and i will prob get that brown pigmantation you can get during pregnancy.
    Thank you so much Yla ( Isla ) X

  528. Alice